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2 votes
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3 votes
An error occurred while saving the comment You will get a warning when you change color mode during creation of the document, but you need to click the warning triangle to see what the problem is.
An error occurred while saving the comment If you create a new document based on a web or art & illustration preset (which are RGB documents) and select CMYK as color mode in the Advanced section, your swatches will have RGB names but will be converted to CMYK.
And for new document, based on a Print preset, if you change the color mode to RGB during creation, you will have RGB color swatches with CMYK names.After doing this, when you create new documents without changing settings, your new documents will inherit those settings.
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3 votes
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4 votes
An error occurred while saving the comment Same problem with pixels as unit.
Create an RGB document based on an RGB preset and set in Preferences the keyboard increment to 1 px
Close the document and create a document based on a Print preset (uses mm in Europe), increment becomes 0,3528 mm
All New RGB documents with px as unit will have 1,0001 px as increment.
There is no warning.
It may not look like a lot, but it becomes visible when many objects are repeated using the arrow keys and Cmd (Ctrl) D
Keep the increments consistent in RGB and CMYK documents and don’t change them when another color mode is chosen. -
22 votes
Hi,
Thanks for reporting this issue.
We are able to reproduce this issue and investigating this further.
Regards
Ankit Goyal
Illustrator TeamAn error occurred while saving the comment Embed the image and the eyedropper picks up the values from the image.
When the image is linked Illustrator picks the values from your monitor screen representation. -
11 votes
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9 votes
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9 votes
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5 votes
An error occurred while saving the comment Chris, we are not Adobe engineers. I tried to explain what is happening. I know that the current way of creating pixels can be improved, but I (and Egor) cannot change that. In the meantime there are only workarounds. The bug report is from 2017, but the problem existed before. Let's hope that this gets more priority.
An error occurred while saving the comment Chris, as long as you use 72 ppi as output resolution and artboards and objects align to the pixel grid you will see no additional pixels.
Changing the output resolution to something other than a multiple of 72 ppi can generate additional anti-aliased pixels caused by rounding.
With your example of a 360 pixel sized object at 25 pixels per inch you would expect an image of 125 pixels (360/72 = 5 and 5X25 = 125).
You will get that when the upper left coordinates of the object can be divided by 72 and the result does not contain fractions. This happens with individual assets on a single artboard, as well as objects on multiple artboards.
If you space the artboards 72 pixels apart you get the expected pixel size.
I think that the behaviour of rounding fractional pixels can certainly be improved (I would prefer rounding down) but this explains what is happening.I see Egor already pointed to the bug report on UserVoice
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11 votes
This issue is believed to be fixed in the build 28.4.0.20.
Please try to update and generate anything. Comment back if it works.
An error occurred while saving the comment Yes, it works now! Thanks for fixing this.
An error occurred while saving the comment Unfortunately not solved on my machine, still gives a black rectangle after a long wait.
An error occurred while saving the comment It is getting worse:
In 28.0 it takes a minute to generate an error message.
In Beta 28.1 87 it takes about 6 minutes to create a black square without warning or error message.An error occurred while saving the comment Unfortunately 28.1 74 looks promising, but it is giving the same black square.
An error occurred while saving the comment Unfortunately it still does not work on my machine. A 100x100 px with the default hamburger.
It takes longer, create a black square, but the error message is gone. -
9 votes
An error occurred while saving the comment Same with Object > Transform > 90 degrees
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8 votes
An error occurred while saving the comment I have the feeling that there are a lot of new features introduced that are not properly finished/polished.
An error occurred while saving the comment I remember this conversation with a high Adobe employee about the gap between classic and the new 3D:
Ultimately we don't want there to be things that only classic can do. These are super important for us to see as we work to close the gap.
It's such a better and more modern foundation - there is a lot of potential upside here. And it will be a superset of what Classic can do. -
9 votes
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6 votes
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2 votes
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3 votes
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3 votes
An error occurred while saving the comment Why would that be useful in print and non web documents? Still there in 28.1
An error occurred while saving the comment Still sticky in 27.2
An error occurred while saving the comment And not fixed in 26.5
An error occurred while saving the comment And it is still there in the 25.2.1 beta
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Wrong exported image size (extra pixel added) if artboard coordinates are non-integer
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FL-MASTER-weblogo WIDTH CORRECTED IN PHOTOSHOP.png 5 KB -
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2021-06-16 14-20-32.mp4 4208 KB -
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Export wrong size.ai 155 KB -
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151 votesThis issue is probably happening because the artboard dimensions are not appropriate for raster export (i.e. are in decimals).
If you make x and y values as the whole numbers in the transform panel (not in decimal), then the extra pixels will not be added to the exported image.That is the workaround, and it’s reported that it’s not always the case.
At the same time — Ai knows the size of artboards to be exported and yet it does not deliver the set sizes, which is not fair. The team is going to rethink the algorithm.
An error occurred while saving the comment To Dridd,
I totally agree, this should be fixed, I was just trying to describe how to avoid it.An error occurred while saving the comment To Dridd
Units should be points or pixels. The rulers need to be global rulers and the artboards x/y coordinates should be measured from a corner (upper left). Artboard Rulers can give the false impression of being aligned to the global pixel grid resulting in additional pixels. -
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11 votes
Hi Everyone,
We have fixed this bug in our latest release – v 28.2.0 which is available worldwide now. Thanks for your patience on this.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
An error occurred while saving the comment Can confirm that this is happening in 28.1
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6 votes
An error occurred while saving the comment See also this forum post:
https://community.adobe.com/t5/illustrator-discussions/colors-considered-as-unused-in-symbols/m-p/14272190#M389588
Symbols should remember what colors they use and not convert them to black and named "Deleted Global Color"
This goes back to the primeval times before color management existed. You would have specific numbers that would only work on a specific device. Your RGB numbers would give different results on various devices (displays, film) and CMYK values will give different results with various printing processes. As long as you don't tell which ICC profile should be associated with the numbers, the results will be unpredictable.