linked image

Here is another smaller file it happened with today.

Hi, herewith the .ai file and the linked image

I have been trying to send the .ai file but it seems to be too big?!?

Clintisco, can you share the actual packaged .ai file, along with the linked images it uses, as well?

There is a BUG as this never used to happen! The images always stayed as it was saved. Please assist.

This is the original saved Illustrator File

This is what it looks like after I saved it and opened it again. Image disappeared completely.

Same as others here, I am occasionally experiencing this issue where images that have been saved within a clipping mask are going way off the artboard. The clipping mask remains and if isolated, I can then click the masked image and realign with the clipping masks bounding box.

I often clip images in various formats, .jpg, .tiff, .png and sometimes .psb

It seems to have only started to happen to me since recent updates, maybe two or three versions prior to the latest.

Frustrating as my files are often saved, proofed and then sent to production and may not necessarily get picked up when this bug occurs. I typically save in .eps format.

Given as I dont often revisit the same files, I'm struggling to recreate the issue and haven't noticed a fixed pattern or consistency just now.

I use the clipping mask and then save the illustrator file. When I open the file again at a later stage the image have moved from the position I saved it originally? I then have to release the clipping mask and resave the image in the correct position... This was never the case and only started happening in the last month or so. Very frustrating and time consuming to keep changing my work, please assist. Below screenshot will show you with the red boarder where the image was when I saved and then where the image moved to when opening the file again....

i have the same bug "Images moving within clipping mask after save & re-open Illustrator v29.3.1" any solution

Images moving within clipping mask after save & re-open Illustrator v29.3.1

Tha mask itself stays in place but the image has moved upwards a significant amount within it. Not a bit, bit a lot. This has heppened on multiple pieces of work, both embedded images and linked.

This doesnt seem to happen every time, but has been increasingly common.
OS Name Microsoft Windows 11 Home
Version 10.0.26100 Build 26100
Other OS Description Not Available
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Processor 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz, 2304 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date Alienware 1.25.0, 11/8/2024
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PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
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Kernel DMA Protection On
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Virtualization-based security Services Configured Hypervisor enforced Code Integrity, Kernel-mode Hardware-enforced Stack Protection
Virtualization-based security Services Running Hypervisor enforced Code Integrity, Kernel-mode Hardware-enforced Stack Protection
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Name AdapterRAM DriverVersion VideoProcessor
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NVIDIA GeForce RTX 3070 Laptop GPU 4293918720 32.0.15.7260 NVIDIA GeForce RTX 3070 Laptop GPU
Intel(R) UHD Graphics 2147479552 32.0.101.6078 Intel(R) UHD Graphics Family

I am having an issue lately on all my Illustrator files. Lets say i placed an image somewhere on my ArtBoard and save the file to .Ai and i reopen it later on to continue working on the file, all images are moved to the top and completely distort my work.

What build exactly do you use?

After I saved the .ai file, all the images and the links got moved.

Oh... In this case, please open your template, use File > Package to collect it all into one folder.
Check if the problem is still replicating, then zip it, upload it to a file hosting of your choice, and send the link to download the archive to sharewithai@adobe.com
I understand it’d be the hassle, but I feel like it’s mandatory to share the project with the team, so they can study it.
Thank you so much for your time spent on this!

Okay, New update on this: It does it with clipped images aswell, the clipping mask moves aswell as die images inside them. Here are images attached how they should look and how it looks when opening the file

Looks Like it chooses which images, On another file I have 6 banners I made, 2 of them have vectors and the other 4 png's, 2 are embedded and other 2 are links, both link and embedded images moved, also the distance they move differs.

I think it has to do with Templates, Its a Template I made about 2 years ago for this client, and I always use it when designing their banners. But it also seems like its a new bug on the template. I recently adjusted the template and resaved it, Soo maybe If I delete it and redo the template it will be fixed. Will come back to you on this.

I will Have to test it for other files as well as embedded images, they are currently links, and the images are not clipped yet. it seems it only does this with PNG's, vectors are fine and text are fine aswell. I will Test all these you mentioned and come back to you. Also It is made on a template file soo it also could be the template file.

Another question — are these clipped?

Ugh, this looks irritating :(
Does it happen with linked files only, or also with embedded ones too? or only embeds?
If these are links, does the file type matter? Like, perhaps, it happens only with PSDs, or PNGs?
Does it happen ALL the times you reopen this specific file? Can you reproduce this from scratch, using the same images?
Do you see any relation for the distance it gets shifted?

It's the third time Illustrator has done this. I was busy with a file that has text and images for a banner design. I saved the file, and when I reopened it, all the images had moved up. I thought it would be a one-time thing, but opening a file and having to move images back to where they were on big files is really time-consuming. I have no idea why it does this.