AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment -
4 votes
An error occurred while saving the comment OK, does the Beta does this as well? Can you check it, please?
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2 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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1 vote
An error occurred while saving the comment Jeremy, I am not exactly a support, if you meant me. I still try to help though, just because I hate loosing work and have some compassion for this and mostly anything involving Illustrator, since I am a user just like everyone’s here.
So you decided to delete your work. You could have checked how much free space you have before making such a step, but it was your choice. Who I am to judge? But have you tried to restore deleted docs? Check this place — https://assets.adobe.com/deleted, see if they still can be restored.
Then — when it is 'messing up' — what does it mean? Can you record a video of it? Can you give some more details instead of putting '...' ?
Please help me to help you. Your report is not helping to fix anything, to say the very least.An error occurred while saving the comment Do you mean it always takes a lot of time at this specific step? How much does it take to complete it?
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6 votesAdminEgor Chistyakov
(Admin, Adobe Illustrator)
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4 votesAdminEgor Chistyakov
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5 votes
An error occurred while saving the comment Well, technically we can rotate an objects exactly to a value needed, via Properties panel’s Angle field… but it requires calculations, since all these fields allow to enter absolute values only, but not relative ones. That is we can’t add or remove in any way, either using math operators (like in the desktop version), or something in the tablet style, with a switcher to toggle between “replace” and “add” modes (that is absolute and relative).
AdminEgor Chistyakov
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6 votesAdminEgor Chistyakov
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9 votes
An error occurred while saving the comment What is wrong with the current implementation, with dragging end stops of the annotator, available when you edit the fill?
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43 votesAdminEgor Chistyakov
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18 votesAdminEgor Chistyakov
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9 votesAdminEgor Chistyakov
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17 votesAdminEgor Chistyakov
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15 votesAdminEgor Chistyakov
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20 votes
An error occurred while saving the comment Some things in Illustrator are old and have never been touched since its release — like the info slot at the bottom.
For now we can choose from five options for it:
Artboard Name
Current Tool
Date and Time
Number of Undos
Document color profileSome of these are almost obsolete, some are still relevant, but still it's not that useful. How about these:
Layer name
Raster effects resolution
Snapping statuses (like to grid/point/pixel/glyph)
Last save date
etc.AdminEgor Chistyakov
(Admin, Adobe Illustrator)
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15 votes
It seems it no longer happens.
If you still experience this 0- please comment.
AdminEgor Chistyakov
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5 votes
An error occurred while saving the comment Select All does nothing wrong for me when I try to reproduce it, but Peter provided another way of making this break for me: hide one object with a freeform gradient fill applied, than target/select the parent layer in Layers panel by clicking the dot or a square slot next to it. Upon unhiding the object back, its fill will become white in the chip in any fill selector, and vanish on canvas.
AdminEgor Chistyakov
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2 votesAdminEgor Chistyakov
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An error occurred while saving the comment I see the reasoning for that, but I personally doubt it’s technically possible. Hacking into an OS dialog (specifically in Mac’s Finder) is a complicated task and is tough to do because of security reasons imposed by the OS — as much as I know about it.
But I like it anyway. -
1 vote
An error occurred while saving the comment We all on the clock :) Thank you for spending some of the time to report the issue. However, I am not able to get Ai 27.2 frozen on loading an .ase swatch library, it gets loaded just fine. Have you tried to load other .ase libraries other than yours? If it’s only these specifics libraries freeze the app — can you please just share them?
As for the meta feedback about the usability of the reporting system — yes, a valid one. I even made a request about this — https://illustrator.uservoice.com/forums/333657/suggestions/45951838
You can add your voice here (but as you can see, it’s not exactly a popular request, since 'users are busy' and then don’t care much about improving the system). The reason for having this as it is now is that sometimes Ai freezes completely, and any integrated bug report system becomes useless, since it goes unresponding as well. Also, the Ai’s UV just happened to appear before it got mentioned in the menu. -
16 votesAdminEgor Chistyakov
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An error occurred while saving the comment It takes Ai a while to display the Glyphs panel, but eventually it does that... still it's impossible to use it, since it freezes again.
Hm, works fine in 27.2 on Windows, in both GPU and CPU modes.
Andrew, can you check if toggling modes helps?