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Mark Nicoll

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  1. 3 votes

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    Mark Nicoll commented  · 

    Ok, good to know, thanks.

    Incidentally, I'm very glad you're now an admin here. I've always appreciated your broad knowledge and focus, and thought if would be a good thing if Adobe had you on board :)

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    Mark Nicoll commented  · 

    Egor - yes, it does.

    Are you saying the current behaviour (without that workaround), where it displays haphazard anti-aliased edges, is intended?

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  2. 2 votes

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    2 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →
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    Mark Nicoll commented  · 

    Another unhelpful characteristic of the shortcut text export is the waysome menu commands names have no context and are thus meaningless. So the 'release' command for compound path, blend and mask are all named the same thing: "Release". There are a number of other instances of this.

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    Mark Nicoll commented  · 

    On closer inspection, there are more errors. Shorcuts for the following tools are all correctly listed on Mac, but are incorrectly listed as blank when exported on Windows.

    Blend
    Dynamic Shapes Tool
    Ellipse
    Magic Wand
    Slice
    Smart Remove Brush Tool
    Warp

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  3. 120 votes

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    There is no true PDF Export in Illustrator, because Illustrator allows to have editable PDFs with .ai-content stored within. Other apps does not allow that, and some users heavily rely on editable PDFs.

    Attemps to solve this were made, but there is no clear solution so far. Still we hope to find one.

    The intended way to get a PDF (without loosing your data) at the moment would be to use Save a Copy command that saves a separate copy of your file to PDF instead of Save As which keeps a saved file open.

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    Mark Nicoll commented  · 

    Ok, so editable PDFs are a thing. Fine. But there is a fundamental functional design principle being violated when “Save As” can result in an un-editable document. The user expects the current document to always behave in the same way when it is saved, closed and re-opened using the feature designed for saving a natively editable document, as opposed to exporting it for use elsewhere.

    The solution is clear; Save As/PDF should always maintain “Preserve Illustrator Editing Capabilities” with all the current document information preserved. Saving a non-editable PDF should be available separately through ‘Save A Copy’ (or Export).

    The top level categorisations should support the user's intended purpose (eg. to preserve a working document), not the vague complexities of PDF configuration options.

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    Mark Nicoll commented  · 

    Wow... thank you, at last.

    I thought it was just me who found it insane to have such a dangerous 'gotcha' hidden right in the middle of everyone's every day working path!

    And yeah, save us some clicks!

    "a disgrace that this can happen in a program that’s over 30 years old." That applies to dozens upon dozens of these feature requests and bug reports. This. Is. Adobe Illustrator.

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  4. 4 votes

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    Mark Nicoll commented  · 

    Assuming that what gets implemented is what Egor just said, then yeah, absolutely. Ideally with logical operators too, enabling (for example) an action to behave differently depending on the type of item selected, or to toggle its function depending on some status (eg. Scale Corners = true? : option A, option B)

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  5. 4 votes

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    Mark Nicoll commented  · 

    You're right. Do make sure you speak dirrectly to a customer support agent. I had an issue where the 'current' releases all featured a show-stopping bug with a critical feature, and needed access to an older version. They were able to help in that instance.

  6. 9 votes

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    3 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Flag idea as inappropriate…  ·  Admin →
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    Mark Nicoll commented  · 

    Agreed, this is madening. Causes bugs I've never seen before too. Nest errors or some such, followed by errors grouping objects due to be more than 29 sub-levels deep (which I didn't want or make), and then a can't ungorup the objects error

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  7. 3 votes

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    1 comment  ·  Illustrator (Desktop) Feature Requests  ·  Flag idea as inappropriate…  ·  Admin →
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    Mark Nicoll commented  · 

    Yeah... super interested to know more. How imminent is this? If I go for CEP, will I have wasted effort?

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  8. 1 vote

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  9. 90 votes

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    Mark Nicoll commented  · 

    Oooh a merging of threads. Still wanting this very much!

    *watches this space*

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    Mark Nicoll commented  · 

    Indeed. It's good to know it's not just me being driven nuts by this.

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  10. 192 votes

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    Mark Nicoll commented  · 

    Other scripts include 'Select Same Text Size', 'Select Same Typeface' and my own addition; 'Select Same Text Size and Typeface and Colour.jsx'

    If you want those too, just ask and I'll post them on the Adobe Forums.

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    Mark Nicoll commented  · 

    Years ago, on the Cartotalk forums (which have since gone down), someone (?) posted a set of font selection scripts. When recorded as an action and bound to an F key, they meet this need entirely.

    Select Same Text Size and Typeface.jsx

    if ((app.activeDocument.selection.length == 1) && (app.activeDocument.selection[0].typename == "TextFrame")) {
    var selectedText = app.activeDocument.selection[0];
    var textObjects = app.activeDocument.textFrames
    var numTextObj = textObjects.length;
    for ( j = 0 ; j < numTextObj; j++ ) {
    if(textObjects[j].textRange.length > 0 && textObjects[j].editable==true && !textObjects[j].locked && !textObjects[j].hidden ){
    if ( selectedText.textRange.characterAttributes.size == textObjects[j].textRange.characterAttributes.size ){
    selCValue = selectedText.textRange.characterAttributes.textFont.name ;
    txtCValue = textObjects[j].textRange.characterAttributes.textFont.name ;
    if (selCValue == txtCValue ) {
    textObjects[j].selected = true;
    }
    }
    }
    }
    } else {
    alert ("You must only have a single text object selected");
    }

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    Mark Nicoll commented  · 

    I've no doubt many thousands of us have had this exact thought, and lots of related ones regarding inaccessible functionality, over the years (decades)

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    Mark Nicoll commented  · 

    *sigh*

    I don't mean to sound ungrateful (but do see the fourth post below this one)...

    I posted this request in 2017, before I was aware of the now-infamously-famous search and select text scripts from the cartotalk forums*. I've since - by necessity - done much more of my own scripting. Since they fixed the scripts-bound-to-actions bug, we can bind these sort of commands to F keys. So, to me, "fixing" this issue is just a sweet nothing. Adobe is only paying attention to it because it now has a few votes.

    The real problem is all the commands that are completely inaccessible even through scripting. Adobe would be doing us a far greater service if they put their attention into exposing more functionality that way. It's a very long list, but I'd start with, for instance, appearance attributes (additional strokes and fills, arrowheads), effects, and isolation mode.

    *sadly the cartotalk forums are down so I can't credit the original author of those scripts. Suffice to say, EVERYONE here should go and get themselves those scripts, then set up an actionset with F keys for quick access.

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    Mark Nicoll commented  · 

    Manuel - I'm not holding out any hope whatever of Adobe paying attention to this. As far as they're concerned it's a trivial matter to make search and select scripts. In fact, at this stage, I'd consider it a bit of a piss-take if they were to address this feature before addressing the more fundamental problems with accessing features through the document object model. For instance, any appearance settings on an object beyond a single stroke and a single fill are inaccessible (including extra strokes and fills, all effects and arrowheads). Graphic styles are only half implimented generally, and are useless via scripting. And so on...

    At least with features like this we can sort ourselves out :|

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    Mark Nicoll commented  · 

    Jotham - it really isn't any help for the complexity of compositions I work on. There's Select/Object/All Text Objects but that's not much help either... I need much more configurable selection parameters than either of these presently allow, particularly for type (though other objects and variable as well).
    Now than they've fixed the script/action bug in Illustrator 2018 I can at least bind a key for an action that runs a script to select same typeface and size...

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  11. 1 vote

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    5 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →
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    Mark Nicoll commented  · 

    OK, after a long support session with the patient and helpful Bhoopendra, we finally narrowed the issue down to a technical problem caused by an interaction between an Astute Graphics plugin and Process Lasso, which I've had installed for ages.

    Steps to fix included disabling Process Lasso and uninstalling all astute graphics plugins, then manually deleting all illustrator preference folders, and AIRobin folders, from C:\Users\<user name>\AppData\Roaming\Adobe

    Other steps also tried included disabling my 2nd monitor, updating graphics drivers, disabling my graphics card in the device manager, and a few other things... I wasn't clear if those steps actually did anything relevant though.

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    Mark Nicoll commented  · 

    Further testing - I uninstalled Illustrator (removing preferences) and reinstalled the following versions (unisntalling afterwards). Here's what I found:
    v 23.1 - no bug
    v 25.2.3 - no bug
    v 25.3 BUG PRESENT
    v 25.3.1 BUG PRESENT

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    Mark Nicoll commented  · 

    This is driving me nuts, so I reset my preferences. Suffice to say, it didn't work.

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    Mark Nicoll commented  · 

    I'm using Windows 10

    View / pixel preview has the same effect (instant crash).

    I have been advised by a support agent to reset my preferences. They may be right, though they may equally not be right (resetting preference seems to be a generic response). Either way, it's a PITA. I'll test some time (when I have time, which is rare) and report back.

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  12. 37 votes

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    Mark Nicoll commented  · 

    In a few months it'll be this post's 4th aniversary... still wanting it.

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  13. 1 vote

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    0 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 44 votes

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    75 comments  ·  Illustrator (Desktop) Bugs » Cloud, Libraries  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 25.4.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Mark Nicoll commented  · 

    Log collector:

    AdobeLogs_20210505_082137_033-win.zip

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    Mark Nicoll commented  · 

    " please do launch AI twice, post 4th May and let us know if that works for you or not."

    I have launched AI over and over again perhaps 20 times now. The panel worked on two of those occasions; on the majority it remained blank. It seems random (at least I can't see a pattern). Just occasionally it works, but then again and again under the same conditions it does not.

    I have shared my runConfig file.

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    Mark Nicoll commented  · 

    Yeah, this is NOT fixed in 25.2.3

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  15. 3 votes

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    2 comments  ·  Illustrator (Desktop) Bugs » Cloud, Libraries  ·  Flag idea as inappropriate…  ·  Admin →
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  16. 7 votes

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    3 comments  ·  Illustrator (Desktop) Bugs » Cloud, Libraries  ·  Flag idea as inappropriate…  ·  Admin →

    Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . We will need someone to look into your machine to figure out what is going on here.

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  17. 19 votes

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    5 comments  ·  Illustrator (Desktop) Bugs » Cloud, Libraries  ·  Flag idea as inappropriate…  ·  Admin →

    Please get in touch with us at any of the other support channels – helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

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  18. 21 votes

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    16 comments  ·  Illustrator (Desktop) Bugs » Cloud, Libraries  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 25.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    Mark Nicoll supported this idea  · 
  19. 34 votes

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    10 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Flag idea as inappropriate…  ·  Admin →
    Mark Nicoll supported this idea  · 
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    Mark Nicoll commented  · 

    Aishwarya, it may be an "expected scenario" to developers who understand the local implimentation logic, but when it's not expected by your users there could be a UX issue worth unpacking.

    From what people are saying, it seems like they (and I) are expecting brush pressure controls and behaviour that are roughly consistent with Photoshop.

    In Photoshop:

    - brush size, as previewed with the cursor, is its maxiumum (100%) value
    - by default pressure affects size all the way down to 0%
    - a 'Minimum Diameter' can be specified as a percentage of the current brush size.

    This is a far more intuitive, usable implimentation than our current "expected scenario" in Illustrator.

  20. 7 votes

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    I am happy to share that we have fixed this bug in our latest release – 25.2 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Mark Nicoll commented  · 

    Ankit, really? I first reported this issue 10 months ago, and you replied to me 7 months ago. We KNOW you can reproduce this bug. How's progress with fixing it?

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