Crash after moving complex artwork outside the artboard
I'm testing the new release (27.2 on MacOS) before the whole company can safely move to the new environment. I basically can crash the whole software in a few seconds. What I need to do is:
1) I need to open a big file - I've used files 23.5 MB, 43MB, 64.7 MB, 15.1MB (the files have been created in previous versions of Illustrator ).
2) Turn on wire view in Illustrator (command + Y)
3) select with lasso all points that are on the artboard
4) switch to select tool (V)
5) Start to move objects outside of the artboard. Within 1 to 10 moves Illustrator crashes.
I'm going to test the same files on PC with Windows on both Illustrator 27.2 and 25 and I will share my observations with you
PS I'm not using a Wacom tablet, I'm not using any tablet
Babs
shared this idea
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Susan Draper commented
I'll give it a shot, and I'll try the latest version. I work as a rug designer, so moving a group of repeating items is critical to what I do. I've never dared update again because my files were crashing so often. I'll come back to this and let you know how it goes after the latest update.
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Lalita Nayal
commented
Hello Everyone,
Illustrator team is trying to fix this issue but we cannot recreate this crash at our end. Can anyone of you confirm if you still see this issue happening at your end?
If possible, share test file with us where issue can be seen. That will help expediting the fix.
Lalita
Illustrator Team -
All the versions of 27 that I tried crashed when moving items at all - whether on or off of the art board. I tried to hold out for an update to address this issue, but never saw one. I gave up and went back to the prior version (2022, 26.5.2)