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Russ Gray

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  1. 7 votes
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    1 comment  ·  Illustrator (Desktop) Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Russ Gray commented  · 

    This is getting more problematic as time goes on. I use Illustrator daily (for at least 20 years now) and have definitely noticed this problem only within the last year or so. Here is a screenshot of my computer, which I just had to restart because of Illustrator (which crashed moments ago). Once I restarted the machine, I re-initialized Illustrator hoping it would improve. It's better, but here's an image of the load on Memory. Could this be a preferences corruption? Something? None of my co-workers have this issue, and even my MacBook Pro doesn't seem to have the issue. (Note: the green areas are where Illustrator was NOT open, the red when it was).

  2. 3 votes
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    0 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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  3. 5 votes
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  4. 4 votes
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  5. 84 votes
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    Hi All,

    We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
    Merry Christmas & Happy New Year 2020.

    We have tried to address this issue in our beta build of 24.0.2.
    Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).

    Please do let us know if this issue is resolved for you or not.

    With Best Regards,
    Illustrator Team

    Russ Gray supported this idea  · 
  6. 2 votes
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  7. 2 votes
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    2 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Russ Gray commented  · 

    Please see this other thread linked below. I believe this is related to the same issue; I've tried to attach links in that one to a number of other posts talking about the same thing. Hoping we can all comment in ONE, so that we get noticed! : )

    https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/35744281-with-multiple-projects-open-can-only-view-one-tab

  8. 9 votes
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    3 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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  9. 8 votes
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    10 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Joel,

    Thanks for reporting the issue. I tried reproducing this on my computer but couldn’t reach to your conclusion. Can you please share the steps and a screen shot if possible with us. Is this happening every time or in some specific scenario. Also please let me know on which OS are you working.

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    Russ Gray commented  · 
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    Russ Gray commented  · 

    Same issue here on my end, both Illustrator and Photoshop.. Has been an issue now for a year or more for me. Talked to reps in the forums, as did many others, they said it should be addressed 2 updates ago. Still an issue unfortunately.

    I am using Illustrator 24.2.3, Mac OS 10.13.6. iMac late 2015 (thus not the latest OS) 4 GHz Intel Core i7 / 32GB 1867 MGz DDR3 / AMD Radeon R9 M395 2048 MB.

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  10. 6 votes
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    3 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Russ Gray commented  · 

    Same issue here on my end, both Illustrator and Photoshop.. Has been an issue now for a year or more for me. Talked to reps in the forums, as did many others, they said it should be addressed 2 updates ago. Still an issue unfortunately. Not a massive problem rendering the software unusable or something, but at times, a serious inconvenience.

    I am using Illustrator 24.2.3, Mac OS 10.13.6. iMac late 2015 (thus not the latest OS) 4 GHz Intel Core i7 / 32GB 1867 MGz DDR3 / AMD Radeon R9 M395 2048 MB.

    Russ Gray supported this idea  · 
  11. 8 votes
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    5 comments  ·  Illustrator (Desktop) Bugs » Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Russ Gray commented  · 

    Same issue here on my end, both Illustrator and Photoshop.. Has been an issue now for a year or more for me. Talked to reps in the forums, as did many others, they said it should be addressed 2 updates ago. Still an issue unfortunately.

    Russ Gray supported this idea  · 
  12. 5 votes
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    2 comments  ·  Illustrator (Desktop) Bugs » User Interface  ·  Flag idea as inappropriate…  ·  Admin →
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    Russ Gray commented  · 

    Same issue here on my end. Has been around now for a year or more for me. Talked to reps in the forums, they said it should be addressed 2 updates ago. Still an issue unfortunately.

    Russ Gray supported this idea  · 
  13. 2 votes
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    1 comment  ·  Illustrator (Desktop) Bugs » Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 5 votes
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    2 comments  ·  Illustrator (Desktop) Bugs » Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
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  15. 3 votes
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