Artwork won't display on artboard, but in the layers panel, navigator etc.
AI 23.0.1 / MacOS 10.14.2
When an additional file is opened it sometimes shows the content of a previously opened file on the artboard.
In the layers panel or the navigator the correct content is displayed.
Also upon undocking the tab the correct content is displayed.
Only workaround I found so far is restarting AI.
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Russ Gray commented
Actually this is a generic issue, but I do recognize it is hard to reproduce (it is VERY random, and I have yet to find out what triggers it). Please see this other thread linked below. I've tried to attach links in that one to a number of other posts talking about the same thing. Hoping we can all comment in ONE, so that we get noticed! : )