Artwork won't display on artboard, but in the layers panel, navigator etc.
AI 23.0.1 / MacOS 10.14.2
When an additional file is opened it sometimes shows the content of a previously opened file on the artboard.
In the layers panel or the navigator the correct content is displayed.
Also upon undocking the tab the correct content is displayed.
Only workaround I found so far is restarting AI.
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
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Russ Gray commented
Actually this is a generic issue, but I do recognize it is hard to reproduce (it is VERY random, and I have yet to find out what triggers it). Please see this other thread linked below. I've tried to attach links in that one to a number of other posts talking about the same thing. Hoping we can all comment in ONE, so that we get noticed! : )
Here are the other threads:
https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/40464070-tabs-randomly-stop-functioning-will-only-show-one