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Mike

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  1. 5 votes
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  2. 22 votes
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    37 comments  ·  Illustrator (Desktop) Bugs » Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →

    Hi ,

    Thanks for reporting the issue . Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down :

    1. Machine details which can be found by :
    MAC : Choose Apple menu  > About This Mac.

    WIN : Go to settings and Click on System and Click on About . In Windows Specifications , machine details can be found .

    2. Version of Illustrator .

    3.Kindly rename your Preferences folder placed in below location and share this folder with us .
    MAC: /Users//Library/Preferences/Adobe Illustrator Settings//
    WIN: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator Settings\

    Kindly share the above with us in a Zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.

    Regards,
    Ankit Goyal
    Illustrator team

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    Mike commented  · 

    Developers PLEASE PLEASE read these comments. It must tell you that continuously bloating the software is a bad idea. Please spend time fixing and refining. I'm experiencing the above issue at the moment and I don't know how to fix it but it shouldn't happen at all. I've been using Illustrator since version 1.0 and I've had more issues in the last 5 years compared to the first 25!!

  3. 487 votes
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    Mike commented  · 

    I'm using a Mac and a Synology NAS. Illustrator takes an eternity to do anything when it comes to the network. Opening or saving any file type with Illustrator is slow. But everything else is okay.

    It seems the general sentiment about all Adobe software is "please spend time on improving performance and reliability".

    I have had to do more system restarts to get Adobe software running than ever before. The reliability and performance is definitely not what it used to be.

    I find it quite insulting that Adobe's recommendation to deal with slow performance is "use a faster CPU". I used a 2006 MacBook until 2015. I was using fairly old versions of Adobe software but it was fast and reliable. But my job changed and I had people sending me files from the later versions so had to upgrade.

    I bought a high spec MacBook and the latest Adobe software. I didn't see a performance increase and it has been getting worse. The reliability is also questionable. Like I said earlier, I have to restart the computer mostly when I am using Adobe software.

    Adobe software is not cheap. The features in most of their software are generally making them leaders in the respective categories BUT it's SLOW and can be unreliable. So, Adobe, please invest time in the performance of your software.

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    Mike commented  · 

    Saving a PDF to a network drive takes an eternity on my computer. A 100Kb PDF can take about 30 seconds to save and bigger files take longer. A 400Kb photoshop file saves to the exact same location in a few milliseconds. Something is wrong with the way Illustrator works with the file system.

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  4. 1 vote
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  5. 126 votes
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    15 comments  ·  Illustrator (Desktop) Feature Requests » Type  ·  Flag idea as inappropriate…  ·  Admin →
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  6. 84 votes
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  7. 72 votes
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