Mike
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9 results found
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5 votesRequest to Contact Support ·
AdminRama
(Mgr, Software Quality Engineering, Adobe Illustrator)
responded
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Mike
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22 votes
Hi ,
Thanks for reporting the issue . Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down :
1. Machine details which can be found by :
WIN : Go to settings and Click on System and Click on About . In Windows Specifications , machine details can be found .
MAC : Choose Apple menu > About This Mac.2. Version of Illustrator .
3.Kindly rename your Preferences folder placed in below location and share this folder with us .
MAC: /Users//Library/Preferences/Adobe Illustrator Settings//
WIN: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator Settings\Kindly share the above with us in a Zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.
Regards,
Ankit Goyal
Illustrator teamMike
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An error occurred while saving the comment -
723 votes
It is not as straightforward as it may sound :) We have been working to take advantage of threads and other hardware such as GPU/Video RAM in places where it can make a higher impact. We are prioritizing areas that are slow instead of making a generic change and destabilizing the product. Product stability is the top priority for us and we have been consistently trying to improve it. We want to move with caution and make changes without compromising on the quality. Hope this helps.
An error occurred while saving the comment Mike
commented
I'm using a Mac and a Synology NAS. Illustrator takes an eternity to do anything when it comes to the network. Opening or saving any file type with Illustrator is slow. But everything else is okay.
It seems the general sentiment about all Adobe software is "please spend time on improving performance and reliability".
I have had to do more system restarts to get Adobe software running than ever before. The reliability and performance is definitely not what it used to be.
I find it quite insulting that Adobe's recommendation to deal with slow performance is "use a faster CPU". I used a 2006 MacBook until 2015. I was using fairly old versions of Adobe software but it was fast and reliable. But my job changed and I had people sending me files from the later versions so had to upgrade.
I bought a high spec MacBook and the latest Adobe software. I didn't see a performance increase and it has been getting worse. The reliability is also questionable. Like I said earlier, I have to restart the computer mostly when I am using Adobe software.
Adobe software is not cheap. The features in most of their software are generally making them leaders in the respective categories BUT it's SLOW and can be unreliable. So, Adobe, please invest time in the performance of your software.
An error occurred while saving the comment Mike
commented
Saving a PDF to a network drive takes an eternity on my computer. A 100Kb PDF can take about 30 seconds to save and bigger files take longer. A 400Kb photoshop file saves to the exact same location in a few milliseconds. Something is wrong with the way Illustrator works with the file system.
Mike
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1 voteMike
shared this idea
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57 votes
Hi Everyone,
We have improved the working experience of Free Distort tool. Now the bounding box will not reset! This functionality now is available in our latest release build – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.
What’s new in 24.1: https://helpx.adobe.com/illustrator/using/whats-new.html
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback
Mike
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68 votesCompleted (Comments Open) ·
AdminNeeraj Nandkeolyar
(Sr. Product Manager, Adobe Illustrator)
responded
In CC 2019 (latest update 23.0.1), at 100% Zoom 1inch artwork would display at 1inch in physical (Print) size, on any display. If this doesn’t work right for screen design workflows, please use the checkbox Preferences > General > Display Print Size at 100% Zoom, to turn off the feature. Currently this feature works only on primary display, and there are plans of extending this to other attached displays.
An error occurred while saving the comment Mike
commented
100% view in Indesign is perfect on my monitor but Illustrator is way off. Does anyone else find that Indesign is fine?
I can hardly believe that this has so view votes too. I use Illustrator for print artwork all the time and use 155% for actual size. It seems so silly when you read 155% as actual size especially for software that is over 30 years old. I've used Illustrator since version 1 and have wanted this feature for a long time now.Mike
supported this idea
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182 votes
I am happy to share that we have shipped the Bullets and Numbering in 26.4 update for Illustrator. It’s a phased rollout so you may not see 26.4 update yet but it would rollout globally in a day or two.
You can read about this and other new features here ( https://helpx.adobe.com/in/illustrator/using/whats-new/2022-5.html ).
Mike
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142 votesMike
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165 votes
There is no true PDF Export in Illustrator, because Illustrator allows to have editable PDFs with .ai-content stored within. Other apps does not allow that, and some users heavily rely on editable PDFs.
Attemps to solve this were made, but there is no clear solution so far. Still we hope to find one.
The intended way to get a PDF (without loosing your data) at the moment would be to use Save a Copy command that saves a separate copy of your file to PDF instead of Save As which keeps a saved file open.
Mike
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Developers PLEASE PLEASE read these comments. It must tell you that continuously bloating the software is a bad idea. Please spend time fixing and refining. I'm experiencing the above issue at the moment and I don't know how to fix it but it shouldn't happen at all. I've been using Illustrator since version 1.0 and I've had more issues in the last 5 years compared to the first 25!!