Mike
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5 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Mike
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22 votes
Hi ,
Thanks for reporting the issue . Unfortunately we are not able to reproduce this issue. Could you kindly provide the following information to help us nail this down :
1. Machine details which can be found by :
WIN : Go to settings and Click on System and Click on About . In Windows Specifications , machine details can be found .
MAC : Choose Apple menu > About This Mac.2. Version of Illustrator .
3.Kindly rename your Preferences folder placed in below location and share this folder with us .
MAC: /Users//Library/Preferences/Adobe Illustrator Settings//
WIN: C:\Users\\AppData\Roaming\Adobe\Adobe Illustrator Settings\Kindly share the above with us in a Zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.
Regards,
Ankit Goyal
Illustrator teamMike
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744 votesStarted (Available In Beta) ·
AdminAvinash Singh Kotwal
(Principal Product Manager, Adobe Illustrator)
responded
Adobe Illustrator's Multithreading Journey Begins!
Dear Illustrator Community,
I'm thrilled to announce that we've embarked on an exciting journey to bring multithreading capabilities to Adobe Illustrator. This significant undertaking will enhance performance and responsiveness across various aspects of the application.
While this is a complex process that will take some time to fully implement, I wanted to share our progress so far.
Our Approach
We've strategically begun by focusing on the most computationally intensive operations—those that typically take more time and block the main thread, resulting in slower response times while you work. By moving these operations to separate threads, we aim to significantly improve your overall experience with Illustrator.
It's important to note that you may see more noticeable impact in some areas than others initially. However, we want to assure you that this is just the beginning, and we will continue this journey to bring improvements across…
An error occurred while saving the comment Mike
commented
I'm using a Mac and a Synology NAS. Illustrator takes an eternity to do anything when it comes to the network. Opening or saving any file type with Illustrator is slow. But everything else is okay.
It seems the general sentiment about all Adobe software is "please spend time on improving performance and reliability".
I have had to do more system restarts to get Adobe software running than ever before. The reliability and performance is definitely not what it used to be.
I find it quite insulting that Adobe's recommendation to deal with slow performance is "use a faster CPU". I used a 2006 MacBook until 2015. I was using fairly old versions of Adobe software but it was fast and reliable. But my job changed and I had people sending me files from the later versions so had to upgrade.
I bought a high spec MacBook and the latest Adobe software. I didn't see a performance increase and it has been getting worse. The reliability is also questionable. Like I said earlier, I have to restart the computer mostly when I am using Adobe software.
Adobe software is not cheap. The features in most of their software are generally making them leaders in the respective categories BUT it's SLOW and can be unreliable. So, Adobe, please invest time in the performance of your software.
An error occurred while saving the comment Mike
commented
Saving a PDF to a network drive takes an eternity on my computer. A 100Kb PDF can take about 30 seconds to save and bigger files take longer. A 400Kb photoshop file saves to the exact same location in a few milliseconds. Something is wrong with the way Illustrator works with the file system.
Mike
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1 voteMike
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58 votes
Hi Everyone,
We have improved the working experience of Free Distort tool. Now the bounding box will not reset! This functionality now is available in our latest release build – 24.1.1 for Win and 24.1 for Mac which is available worldwide now.
What’s new in 24.1: https://helpx.adobe.com/illustrator/using/whats-new.html
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback
Mike
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70 votesCompleted (Comments Open) ·
AdminNeeraj Nandkeolyar
(Sr. Product Manager, Adobe Illustrator)
responded
In CC 2019 (latest update 23.0.1), at 100% Zoom 1inch artwork would display at 1inch in physical (Print) size, on any display. If this doesn’t work right for screen design workflows, please use the checkbox Preferences > General > Display Print Size at 100% Zoom, to turn off the feature. Currently this feature works only on primary display, and there are plans of extending this to other attached displays.
An error occurred while saving the comment Mike
commented
100% view in Indesign is perfect on my monitor but Illustrator is way off. Does anyone else find that Indesign is fine?
I can hardly believe that this has so view votes too. I use Illustrator for print artwork all the time and use 155% for actual size. It seems so silly when you read 155% as actual size especially for software that is over 30 years old. I've used Illustrator since version 1 and have wanted this feature for a long time now.Mike
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183 votes
I am happy to share that we have shipped the Bullets and Numbering in 26.4 update for Illustrator. It’s a phased rollout so you may not see 26.4 update yet but it would rollout globally in a day or two.
You can read about this and other new features here ( https://helpx.adobe.com/in/illustrator/using/whats-new/2022-5.html ).
Mike
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145 votesMike
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183 votes
The solution is pushed into Global Availability build 28.6.
PDF is now available as type in File > Export > Export As dialog.
However, File > Adobe PDF Presets menu, similar to one InDesign has, to allow even quicker export, is absent still.
If you want to have it, please upvote this new request here: http://illustrator.uservoice.com/forums/333657/suggestions/48670088
Mike
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Developers PLEASE PLEASE read these comments. It must tell you that continuously bloating the software is a bad idea. Please spend time fixing and refining. I'm experiencing the above issue at the moment and I don't know how to fix it but it shouldn't happen at all. I've been using Illustrator since version 1.0 and I've had more issues in the last 5 years compared to the first 25!!