Lance
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62 votes
An error occurred while saving the comment Lance
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7 votesLance
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7 votesLance
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Wrong exported image size (extra pixel added) if artboard coordinates are non-integer
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Screenshot 2024-04-18 at 4.53.13 PM.jpg 459 KB -
FL-MASTER-weblogo WIDTH CORRECTED IN PHOTOSHOP.png 5 KB -
FL-MASTER-weblogo ORIGINAL ILLUSTRATOR OUTPUT.png 4 KB -
FARELANES-logo-menu-Apex.jpg 21 KB -
illustrator bug.jpg 238 KB -
Screen Shot 2021-12-02 at 9.51.52 am.png 1758 KB -
exporting-issue.png 59 KB -
4x5 RATIO chandelier1midnightoncandy.jpg 2283 KB -
2021-06-16 14-20-32.mp4 4208 KB -
illustrator_export_bug_2.png 28 KB -
illustrator_export_bug.png 40 KB -
SD21-000-SittingDuckWebinar-ads-GW-v1.ai 4912 KB -
sample exports.ai 1202 KB -
Screenshot 2020-10-27 at 14.34.35.png 614 KB -
Screenshot 2020-10-27 at 14.34.08.png 677 KB -
Screenshot 2020-10-27 at 14.34.35.png 614 KB -
Screenshot 2020-10-27 at 14.34.08.png 677 KB -
bug_01.gif 109 KB -
2urn-shot_1226.png 280 KB -
Export wrong size.ai 155 KB -
ilbg.png 17 KB -
Illustrator_export_for_screens_bug.jpg 142 KB -
bug.ai 355 KB -
Test_1.jpg 63 KB -
Test.ai 681 KB -
bug.ai 355 KB -
Illustrator_export_for_screens_bug.jpg 142 KB
151 votesThis issue is probably happening because the artboard dimensions are not appropriate for raster export (i.e. are in decimals).
If you make x and y values as the whole numbers in the transform panel (not in decimal), then the extra pixels will not be added to the exported image.That is the workaround, and it’s reported that it’s not always the case.
At the same time — Ai knows the size of artboards to be exported and yet it does not deliver the set sizes, which is not fair. The team is going to rethink the algorithm.
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6 votesLance
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14 votes
An error occurred while saving the comment Lance
commented
Very similar to my own suggestion linked here:
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165 votes
There is no true PDF Export in Illustrator, because Illustrator allows to have editable PDFs with .ai-content stored within. Other apps does not allow that, and some users heavily rely on editable PDFs.
Attemps to solve this were made, but there is no clear solution so far. Still we hope to find one.
The intended way to get a PDF (without loosing your data) at the moment would be to use Save a Copy command that saves a separate copy of your file to PDF instead of Save As which keeps a saved file open.
An error occurred while saving the comment Lance
commented
I would suggest removing the PDF option from the Save As dialog completely.
New and entirely separate Export menu items could be added for PDFs. I would suggest two separate menu items, within the existing Export under the File menu:
1. Export PDF...
This would open the current joboptions dialog, using "Illustrator default" as the selected set of options, followed by the save-as dialog for input of filename, location, etc. Essentially duplicates the existing "save as" implementation, allowing users to set all their own options. If user does not need to retain illustrator editing, they could turn it off here before export. Would be nice if options set were 'sticky' for the next export, and properly recorded in an action. This would also *CLOSE THE FILE* when the export is finished, or at least present the user an option either via pop-up dialog (close file or continue editing?) or on the save-as dialog via checkbox to close file after export. Or, at the very least, export the PDF with the selected options and filename without replacing the open AI file with the newly exported PDF.2. Export PDF (illustrator default - editing preserved)
This would not open joboptions dialog, just file name 'save as' dialog. This would act as a sort of 'quick export' for illustrator default PDF, such as one would use for placing in InDesign. This function could even be duplicated with an implementation as Rick suggested, via a button somewhere in the main interface that just quick-exports a basic "illustrator default" PDF, while keeping the AI file open for continued editing. I quite like this idea.I only suggest adding these two options, because chances are if you're turning OFF illustrator editing in the joboptions, you have a very good reason for doing so. Conversely, if you really need to retain the ability to edit the PDF in illustrator then the "illustrator default" joboptions are most likely to be the one you want.
However, I also recognize that there are users who have a very specific set of joboptions they need to use, while also retaining the ability to edit the result PDF in illustrator later.
In that light, it'd be nice for them (and others) if the user could create/add/manage custom entries to the export menu; creating a new one for each of their own most commonly used joboptions. You could even leverage CC libraries by giving users the ability to add their joboptions setups to their CC library for quick and easy use later on another illustrator installation.
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5 votesLance
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10 votesLance
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An error occurred while saving the comment Lance
commented
Confirmed on my installation. Voting.
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3 votes
An error occurred while saving the comment Lance
commented
"We are doing tech packs for garments, using about 7 layers, one is locked and visible, and with others, we are doing updates at one layer at a time. so it drives me mad to click each time first to the eye and then to the layer, and so on... It is the system, we have to use in the company I work for..."
I'd have to see this happen in real-time, because I don't understand the need to select the layer after switching on visibility, unless the layer is invisible and there's some critical function or operation that absolutely requires the layer itself to be selected after being made visible.
I see it behaving as suggested in the Appearance panel though, which I never noticed before. Still not sure exactly what the benefit of that is.
An error occurred while saving the comment Lance
commented
I don't see a new functionality such as described below being a problem:
click the eye/layer visibility icon of a *hidden* layer to show the layer and then automatically also select the layer in the pallet
But then what happens when clicking a already visible layer's visibility icon? If that layer isn't yet selected, do you want to hide the layer from view while also selecting it?
Or are you asking to use the layer's visibility icon as a select/deselect switch instead of a visibility on/off switch?
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56 votesLance
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6 votesLance
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22 votesLance
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11 votes
Hi All,
Thanks for reporting this issue, but as we are unable to reproduce the same inhouse, we would need some more information
- Please share the details of the Ai version (desktop) you are using.
- If possible , it would be helpful for us to reproduce the issue if you could share the files with which you constantly face the issue.
- Please share system details and GPU details for the machine you are using.
Warm regards,
Aishwarya G Gadodia
An error occurred while saving the comment Lance
commented
I cannot reproduce this bug.
GPU preview works for me whether I have rulers visible or not, in all view modes - normal view, outline view and isolation mode. I can switch it on and off at will with Ctrl+e.I even get GPU driver warning when starting Illustrator.
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4 votes
An error occurred while saving the comment Lance
commented
This isn't a bug, but is arguably something that could be changed. At least an option provided to save the illustrator data within the PDF as the entire illustrator document or only the art on the selected art board(s).
This feature request is for the same thing:
https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/44517945-save-as-pdf-range-without-all-canvases-being-savAn error occurred while saving the comment Lance
commented
Arno,
It wouldn't be the first time Adobe engineered something in a way that seemingly makes no sense.
Lance
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An error occurred while saving the comment Lance
commented
Unfortunately, this is how retaining illustrator editing in PDF's works.
The way it's implemented, the PDF is a container for two sets of data: the PDF data which is not read by illustrator nor used by illustrator for anything, and the illustrator file which is embedded alongside the PDF data. Acrobat/other PDF readers will see the PDF data and ignore the illustrator data. Illustrator will ignore the PDF data and read in the native illustrator data.
If you want to reduce filesize of the PDF, you need to treat it as an un-editable output document by unchecking preserve illustrator editing.
I'm sorry that's not a great answer. I feel fairly certain sub-options could be added to the "preserve..." checkbox to ask "preserve only this artboard" or "preserve all artboards". Checking the first would discard all other artboards and their art and keep only the one you've selected in the range, while the 2nd checkbox would use the current behavior.
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2 votes
An error occurred while saving the comment Lance
commented
A friend of mine saw this same sort of behavior on an HP Spectre x360 laptop a couple years ago, with the active stylus. My own HP Spectre x360 a year or so later did the exact same thing.
His replacement machine, an HP zbook x2 tablet/workstation-laptop with a wacom EMR digitizer (non-active stylus) did not exhibit this behavior.
It may be due to the digitizer/pen stylus style (active vs not) and the drivers for the display/digitizer, as Egor suggests.
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20 votes
I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
Lance
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6 votes
Make sure you use RGB black instead of Grayscale black in your gradients when making opacity mask in a RGB-based document to avoid shallow blacks and not fading to a complete zero.
More on that in the comments.
If you happen to have the same problem, please still add a vote to the request, to track statistics.
Lance
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An error occurred while saving the comment Lance
commented
Should have included an example, apologies
See this screenshot
An error occurred while saving the comment Lance
commented
Neil,
Where's the black/solid gradient stop located on the vector object, in relation to the image being masked? It looks like it could be located to the right of the image's edge, which would certainly not completely obscure the image as you expect.
The live gradient annotator thing is a massive help in this case, because the panel's preview doesn't tell you where the stops are in relation to the vector object being used as a mask.
I'll agree that opacity masks can be a little unintuitive, I've had issues with them in the past when a mix of color spaces was involved.
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3 votes
An error occurred while saving the comment Lance
commented
See these examples.
file with 2 CMYK spots (as in original example file) and 1 CMYK process color renders as expected.
file with 2 CMYK spot colors (original example file) and 1 RGB "process" color does not render as you expect.
file with 2 RGB spot colors (original CMYK spots changed to RGB spots) and 1 RGB "process" color also does not render as expected.
Whether that's a bug or not I really can't say.
I would expect "general weirdness" when mixing RGB and spot colors though.An error occurred while saving the comment Lance
commented
I suspect it has less to do with more than 2 stops and more to do with the mixing of spot and RGB colorspaces in the same gradient. A 3-spot gradient renders just fine in Acrobat w/o overprint preview.
An error occurred while saving the comment Lance
commented
Jared, Egor
In examining this file, I download the ai file and as usual it downloads as a PDF. I change the extension to *.ai and open in Illustrator.
I find that there is an extra RGB color in the gradient, at the "top".
See the screenshots "gradientExtraRGBstop" and "gradientExtraRGBstop-firstSpotStop".If I take this file and save as a PDF and open in Acrobat, or open the PDF as downloaded in Acrobat, the green gradient object is rendered as white unless I turn on overprint preview, as noted.
If I remove the extra RGB stop from the gradient and then save the ai file with PDF compatibility and open in Acrobat (file is uploaded to the cloud, converted and downloaded again), the green gradient now renders correctly without overprint preview.
Also, If I remove the extra RGB stop from the gradient and then save the as a PDF and open in Acrobat, the green gradient now renders correctly without overprint preview.
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3 votesLance
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An error occurred while saving the comment Lance
commented
I can agree with this request, at least when it concerns outline-view mode.
I think a "real" isolation mode should make all other objects disappear in outline mode. At the very least an option/checkbox next to the isolate mode toolbar button to hide/show other objects.
Egor, I think Ben is talking about (in photoshop) View > New Guide Layout...
See the attached screenshot