Translate Ideas and Comments
Choose language:
There was an error during translation

Lance

My feedback

  1. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Illustrator Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Lance commented  · 

    Mine seems to be ok. Are you looking at the rectangle size property or the overall size? I see 34.527mm x 34.527mm in the width/height size but the rectangle properties below that still show it as 25 x 25 even when given a 1mm corner radius and rotated to 45°

  2. 59 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    26 comments  ·  Illustrator Feature Requests » User Interface  ·  Flag idea as inappropriate…  ·  Admin →

    In CC 2019 (latest update 23.0.1), at 100% Zoom 1inch artwork would display at 1inch in physical (Print) size, on any display. If this doesn’t work right for screen design workflows, please use the checkbox Preferences > General > Display Print Size at 100% Zoom, to turn off the feature. Currently this feature works only on primary display, and there are plans of extending this to other attached displays.

    An error occurred while saving the comment
    Lance commented  · 

    Still broken in most recent release. Pasting previous comment here for posterity:

    This does not work on my existing monitor (at my workplace), but it did work on the previous one.
    It should be noted that the previous monitor was detected by Windows 10 for what it was (some flavor of Dell ultrasharp, no longer in production) and the current one (a 32in LG, not sure of the model) is only detected as "Generic PnP Monitor". UI scaling in the OS doesn't seem to have much affect. Mine is set to 125%, otherwise everything is way to small to see comfortably.

    At present, with OS UI scaling at 125%, 100% print view in illustrator makes a 1" box display at 1.125".
    Using OS UI scaling at 100%, the same 1" box displays at 1.25" in illustrator.

    This was not a problem with the previous monitor.

    An error occurred while saving the comment
    Lance commented  · 

    This does not work on my existing monitor (at my workplace), but it did work on the previous one.
    It should be noted that the previous monitor was detected by Windows 10 for what it was (some flavor of Dell ultrasharp, no longer in production) and the current one (a 32in LG, not sure of the model) is only detected as "Generic PnP Monitor". UI scaling in the OS doesn't seem to have much affect. Mine is set to 125%, otherwise everything is way to small to see comfortably.

    At present, with OS UI scaling at 125%, 100% print view in illustrator makes a 1" box display at 1.125".
    Using OS UI scaling at 100%, the same 1" box displays at 1.25" in illustrator.

    This was not a problem with the previous monitor.

    Lance supported this idea  · 
  3. 59 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    82 comments  ·  Illustrator Bugs » GPU Rendering Issues  ·  Flag idea as inappropriate…  ·  Admin →

    Zoom works in two ways in Ai – one is based on the pixel density of the display, and other is on actual (physical) size of the element. The setting to control this is in:

    Preferences > Display Print Size at 100% Zoom

    Above setting ensures what you see at 100% zoom would be the physical size of the art. You can actually put a ruler against the screen and a 1inch rectangle will measure 1in on screen at 100%.

    But this may not work right for screen design workflows. Make sure you uncheck this, if actual size zoom is not needed.

    An error occurred while saving the comment
    Lance commented  · 

    @Neeraj:

    Not true in all cases. Display print size at 100% Zoom on my display here at my workplace renders a 1" x 1" square as 1.125" x 1.125". This is verifiable by placing a ruler against the screen.

    Before my employer graciously "upgraded" me to a larger but objectively worse display, this did actually work correctly.

    I urge you to take another look at this, or give us a user-configurable pixel density setting in the preferences. Photoshop does this and thus I can adjust to whatever display I might be currently using.

    An error occurred while saving the comment
    Lance commented  · 

    Still broken in latest release, 24.2.
    1. Set "Display print size at 100% zoom" to be ON
    2. Create 5x5 inch document
    3. ctrl + 1 to zoom to print size
    4. measure artboard with an actual ruler held to the screen - 5x5 artboard is displayed as 5.75 x 5.75 inches.

    Edit: the other setting, "Display at print size" to be OFF does seem to work as intended, for viewing pixel based art at 1-to-1 when zooming to 100% (ctrrl+1).

    Why can't both settings work correctly, why does it have to be one or the other? Or is Adobe assuming that the pixel density of all monitors is universal? Surely they can't be that dumb.

    An error occurred while saving the comment
    Lance commented  · 

    I'm glad the web designers got their fix. Now could you make the "Display print size at 100% zoom" part work properly?

    An inch should display as an inch, not as 1.125 inches.

    Lance supported this idea  · 
  4. 67 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    17 comments  ·  Illustrator Bugs » Effects  ·  Flag idea as inappropriate…  ·  Admin →

    I am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

    An error occurred while saving the comment
    Lance commented  · 

    @Mitch Knight, I have a PDF from yesterday where the PANTONE color rendered (in the parent ai file) illustrator's overprint preview/separations preview as a process color, and in acrobat output preview the same way.

    This morning, the same ai file saved again as PDF with the same joboptions renders the PANTONE color as a spot color as it should. The Illustrator separations preview panel in overprint preview mode is also showing it correctly.

    I created a completely new file just to be certain and am seeing the correct behavior with all spot colors.
    Not sure what the deal was yesterday, but that PDF I created doesn't lie... the PMS color does render as CMYK process in that one for whatever reason. Pretty strange

    An error occurred while saving the comment
    Lance commented  · 

    I was about ready to say this isn't fixed yet but it is fixed.... for *custom* spot colors only.

    PANTONE spot colors are still converted to CMYK when a Gaussian blur is applied & PDF is created.

    I can't think of a reason why that would be the intended behavior.

    An error occurred while saving the comment
    Lance commented  · 

    @ Anonymous:

    There is a tedious work-around that involves photoshop:
    Make your Gaussian blur object as usual in illustrator, expand appearance, then unembed the resultant image. Open it in photoshop, ctrl-click / command-click (whatever the mac equivalent is) to make a selection of the layer's transparency. Then go to channels and make a new spot channel in the pallet menu, fill with black. Select the desired spot color (PANTONE or whatever custom spot color you need), save the file with a new name and link that file back into illustrator in place of the one you unembedded.

    You'll be able to select it and see that illustrator says it still uses the spot color.
    Depending on what your output file is, for example PDF, you can use acrobat to view the output preview separations and verify that the blurred object is a spot color. See the images I have attached here.

    Alternatively, you could use the same unembedded image from previous steps and change it to grayscale mode, then link *that* file back into your illustrator document and give it a fill with your desired spot color. I think that should also work though I haven't tested it.
    EDIT: I tested the above method and it does work, but the CMYK-to-grayscale image is *too gray* to work as-is, you'll need to add a levels adjustment and drag the left-side (darkness/shadow) slider to the left-most edge of the histogram to darken it to black, and maybe drag the middle (midtones) slider a little right as well.

    @ Adobe: not only is the illustrator blur rendered as CMYK by default, but it's DeviceCMYK at that... ignoring any color management policies. See the image I have attached here showing that the original blurred object is DeviceCMYK instead of GRACoL like it should've been.
    EDIT: @Adobe, ignore the above. I was using a different PDF joboptions than normal which resulted in the CMYK being uncalibrated. CMYK's are calibrated as expected when the PDF is saved correctly.

    An error occurred while saving the comment
    Lance commented  · 

    Can confirm this happens under Windows 10 also. I don't know that I ever used a photoshop raster effect on anything with a spot color before, though, so I don't have any previous work to compare my test file to.

    Art saved to PDF, output preview in Acrobat does not list any spot color channels (art in illustrator is single vector rectangle with a spot color fill and stroke, then Gaussian blur applied)

    Lance supported this idea  · 
  5. 60 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    87 comments  ·  Illustrator Bugs » Drawing Tools  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Lance commented  · 

    I'm going to post my comments here again, as this is still non-functional on 24.3.

    I can confirm that there is still a bug present. When I draw a line segment with the line segment tool, I immediately get a single handle at either end, not a bounding box. This occurs for both vertical and horizontal lines.

    I can make the bounding box appear by deselecting, re-selecting with the direct selection tool (default shortcut A) and then switching to the regular selection tool (default shortcut V).

    This causes the bounding box to appear, with three handles at the end, regardless of zoom level, but the middle handle does nothing. There is no cursor prompt to extend the line segment per Avinash's screenshot. The only cursor I get at the ends of the line are the rotation cursor.

    If i expand the line segment shape to a path, the bounding box appears immediately with the normal selection tool but the center handle is nowhere to be seen, nor do i get the cursor to extend the line, only rotate and diagonal resize cursors.

    The way to make it work: MUST draw with the pen tool, and draw a perfectly vertical line. I can get the resize-line cursor at the end of the line that way.

    I can then rotate that line to any orientation and still get the center-extend cursor, even if i rotate it to exactly horizontal, the cursor will still activate. It continues to be available even after deselecting the line, manipulating other objects, de-select them and re-selecting the line.

    THIS RIGHT HERE IS THE PROBLEM:
    It *does not activate at all* on a line segment shape or a *horizontal* line drawn with the pen tool, when the line is originally drawn in the horizontal orientation.

    An error occurred while saving the comment
    Lance commented  · 

    Anjali,

    I am "glad to update" that this issue Is *NOT FIXED* or was broken again in 24.2.

    Perhaps your engineering team would like to take another look at this one, yea?

    An error occurred while saving the comment
    Lance commented  · 

    @ Edward: I've been experimenting some more, and find that it *does* actually work, but only if i start with the pen tool, and only if it's a vertical line.

    I can then rotate that line to any orientation and still get the center-extend cursor, even if i rotate it to exactly horizontal, the cursor will still activate.

    It *does not activate at all* on a line segment shape or a *horizontal* line drawn with the pen tool, when the line is originally drawn in the horizontal orientation.

    An error occurred while saving the comment
    Lance commented  · 

    Is anyone able confirm whether their installation is 'correct' and what their actual version number is? 23.1 or 23.1.1 ?

    An error occurred while saving the comment
    Lance commented  · 

    Edward, I can confirm that there is still a bug present. When I draw a line segment with the line segment tool, I immediately get a single handle at either end, not a bounding box.

    I can make the bounding box appear by deselecting, re-selecting with the direct selection too (default shortcut A) and then switching to the regular selection tool (default shortcut V).

    This causes the bounding box to appear, with three handles at the end, regardless of zoom level, but the middle handle does nothing. There is no cursor prompt to extend the line segment per Avinash's screenshot. The only cursor I get at the ends of the line are the rotation cursor.

    If i expand the line segment shape to a path, the bounding box appears immediately with the normal selection tool but the center handle is nowhere to be seen, nor do i get the cursor to extend the line, only rotate and diagonal resize cursors.

    An error occurred while saving the comment
    Lance commented  · 

    Release 23.1 either does not actually have this fix, or 23.1 is not an identical release for all users. Confirmed version 23.1 after updating this morning, confirmed this no-center-handle bug still exists for line segments at all zoom levels, and for other objects when zoomed out.

    Lance supported this idea  · 
  6. 4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Illustrator Bugs » Effects  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Lance commented  · 

    Confirmed here as well. I found that editing the drop shadow in the appearance panel fixes it though: change to a different blur value makes it blurry again. You can change back to the original blur value and it will retain the blur.

    Alternatively I found that if you convert back to CMYK from your grayscale object you keep the gray values* and the blur gets fixed.

    It's a workaround but I can see that being annoying if you do that color -> grayscale conversion alot.

    *value for the K channel matches the tint value from the grayscale version, but has empty/zero-value CMY channels which may not be desirable.

  7. 18 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Illustrator Feature Requests » Type  ·  Flag idea as inappropriate…  ·  Admin →
    Lance supported this idea  · 
  8. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Illustrator Bugs » File Save, Import and Export  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Lance commented  · 

    Are you by chance editing a PDF in illustrator, saving, then not seeing the changes in the RIP?

  9. 3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Lance commented  · 

    For anyone who comes here and is not familiar with the concept:

    When you save/create an AI file with Illustrator and have "PDF Compatible" setting ON, you're saving an AI file that contains a PDF as embedded data. When you place this file into inDesign, you're seeing the PDF data *not* the illustrator data.

    Similarly, when you save/create a PDF with Illustrator and have "illustrator edting" setting ON, you're saving a PDF file that contains the original illustrator file as "private data" within the PDF. When you place this file into inDesign, you're seeing the PDF data *not* the illustrator data.

    What's being requested is the ability to select a PDF joboptions (or PDF options preset) for the embedded PDF in the illustrator file so that you get exactly what you want in InDesign or similar.

    The only real downside to all of this is massively increased file sizes. Better bet would be to just export or save a PDF from illustrator as a finished artwork and place that into InDesign.

  10. 10 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Lance commented  · 

    Normally, designing it at 10% of actual size and sending *that* file to print should be fine. A modern RIP should be able to scale to final production size without issue. But, if there is a raster effect, or raster image somewhere in the file that would become larger than 32,000 pixels in one dimension I could see it being a problem.

    The latest release of illustrator allows you to select a very large document size, but the resulting PDF will still only be a maximum of 200x200 inches. What they've done to allow the large illustrator document is to give the exported PDF a scaling factor (part of the PDF file specification) that tells the RIP how large the final printed document should actually be.

  11. 12 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Lance commented  · 

    For those of you commenting below:

    Z-order / stacking order layers CANNOT be saved from authoring software into a PDF. All you can do is save PDF "layers", which are not z-order/stacking order layers but are instead known as "optional content groups", OCG's.

    A single path object can be in multiple OCG's, while another may only be in one (and that one may be one that the first object was also located in as well) The OCG's visibility can be switched on and off with software capable of seeing them, such as the paid version of Acrobat, and various professional preflighting programs.

    Illustrator does not see OCG's. In reality, illustrator should never be used to open and edit a PDF, though I do understand sometimes there is no other choice.

  12. 15 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Lance supported this idea  · 
  13. 15 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    There are a couple of considerations to be made here:

    1. When you save/close a PDF (with Ai editing capabilities), open it back, make some edits and press Cmd+S (Save), original PDF settings are preserved. I am assuming there are no expectations of changing this behavior.

    2. Same document, when Saved As (copy), the PDF options dialog picks up the settings embedded in the PDF as the starting point. Users can then change it. By showing user’s last used setting (as requested in this report), it would not be possible to populate PDF‘s embedded setting in the dialog.

    Please share if this is an acceptable change.

    Thanks,
    Illustrator Team

    Lance supported this idea  · 
    An error occurred while saving the comment
    Lance commented  · 

    It seems by Neeraj's reply that they expect us to save/open/edit/save in PDF instead of using illustrator's own native file format.

    PDF is not and never was intended to be an editable file format. It is an end-use format. Saving your illustrator data as "private data" within the PDF is, quite frankly, idiotic.

    Running an "illustrator default / illustrator editing capabilities ON" PDF through preflight (PDFtoolbox or the like) and changing anything about the file completely destroys the link between the preflighted PDF data and the private data (opening the PDF in illustrator afterwards will *NOT* show you the changes the preflight made to the file)

    Do yourselves a favor and just turn it off. I would say "and leave it off" but since it defaults to being ON and we're unable to select a default... well, that's what this feature request is about.

  14. 19 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Lance supported this idea  · 
  15. 20 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Lance supported this idea  · 
  16. 25 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Lance commented  · 

    This is a good idea, seems like the export for screens ought to be able to export any file format illustrator is natively capable of 'saving'.

    That said, I don't use eps at all anymore since we switched to PDF workflow at my company a couple years ago. Anybody who thinks eps is "essentially the same as" PDF is in for a massive shock when you start working in prepress doing color management and matching for demanding customers, or just preflight in general.

  17. 93 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    An error occurred while saving the comment
    Lance commented  · 

    @ Alex, I have noticed the same thing in the last two Illustrator updates. I have actions setup to save PDF's for a particular workflow and they *used* to save with their selected joboptions correctly, but now they're doing what export for screens does (a bug) that just uses the most recently used 'save as' PDF settings, regardless of anything else.

    I have to be careful to manually save a pdf with the settings I want and then run my actions.

    Lance supported this idea  · 
  18. 70 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Lance supported this idea  · 
  19. 101 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Lance supported this idea  · 
    An error occurred while saving the comment
    Lance commented  · 

    I noticed some time ago that export for screens settings for PDF are not actually what the function uses when exporting PDFs of all artboards. Instead it uses whatever the last-used PDF export or 'save-as > pdf' joboptions settings were.

    For instance, I can select a custom joboptions in export for screens, but if I most recently used save-as and selected PDF-X/4 preset, then export for screens will use PDF-X/4 instead.

    Not sure whether that's an intended behavior, but the way the dialog it set up to allow selecting a specific joboptions setting I don't believe it is intentional.

  20. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Illustrator Feature Requests » Print  ·  Flag idea as inappropriate…  ·  Admin →
    An error occurred while saving the comment
    Lance commented  · 

    You might want to take a look at File > Export > Export for screens

    It does what you're asking for here.
    Beware though, it will always use the most recently used PDF save/export settings, regardless what you set it to in Export for screens. So, if you need a particular set of PDF options, make sure to save a single test-document with those before using Export for screens.

← Previous 1 3

Feedback and Knowledge Base