Rob
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2 votes
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21 votes
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2 votes
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10 votes
It’s believed to be fixed in the latest Beta 30.7.0.40.
Please update and check!
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4 votes
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8 votes
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Rob
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This may or may not be relevant to your issue, but I discovered some things while troubleshooting yesterday that I strongly suspect have been a major cause for the sluggishness & memory usage I've been experiencing. Though these may also be Mac-specific.
1. Despite having reset preferences multiple times over the last few months & years, and despite having ran Adobe Cleaner + uninstalled + reinstalled all Adobe apps, there were a number of very old/obsolete Adobe files on my system:
• Obsolete files in /Users/Shared: This contains the folders: Adobe, AdobeGCData, AdobeGCInfo, NGL. I deleted /Users/Shared/Adobe/NGL/.VU1JUmFuZG9tR3VpZEluY2FybmF0aW9u.dat and /Users/Shared/NGL/.VU1JUmFuZG9tR3VpZA.dat
• Obsolete hidden files in ~/Library/Application Support: The "last modified" dates on these ranged from 2022 to 2025. They included: .ACCC_Lock, .ADCS_Lock, .CCH_GrowthSDKHelper_Lock, .CCH_NGLW_Lock, CCH_UpdateNotifier_Lock, .CCH_UPI_Lock, COSY_Lock. I deleted all of these.2. Despite having granted full disk access to Creative Cloud, Illustrator, Indesign, and Photoshop, it seems Creative Cloud and/or associated apps did not have the permissions they wanted, and so were stuck in some kind of feedback loop where they made continuous failed attempts to reach Adobe servers. I am very opposed to granting so many far-reaching permissions, however I did methodically grant additional permissions to every possible Adobe app to try to resolve these issues. I granted the below permissions to any Adobe apps/services that weren't already added.
• Full Disk Access
• App Management
• Local Network
Rob
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9 votes
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3 votes
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2 votes
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Image Trace results have deteriorated over the years, detail is lost and line work looks terrible!
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Screenshot%202025-05-27%20193603.png 276 KB -
Screenshot%202025-05-27%20193445.png 194 KB -
PB%20Vectorielle.png 36 KB -
2025.png 912 KB -
2024 - much closer to source image.png 918 KB -
PNG File that was image traced.png 493 KB -
Image Trace properties.png 107 KB -
ImageTrace.png 4932 KB -
image trace garbage.jpg 209 KB -
Screen Shot 2023-07-04 at 6.45.21 PM.png 1409 KB -
Screen Shot 2023-07-04 at 6.46.43 PM.png 867 KB -
Help Adobe image trace.png 341 KB -
Adobe-01.jpg 1367 KB -
Screen_Shot_2018-03-16_at_9.23.45_AM.png 65 KB
69 votes
Rob
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10 votes
Claimed to be fixed in the latest 30.3 general release.
However, there was a new report about these showing up. Please update, check, read the comments, and if you experience something similar, upvote and comment.
Rob
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5 votes
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3 votes
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10 votes
Seems to work fine in the latest general build 30.0
Please test it and comment back if you have any problems with it.
Rob
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58 votes
This functionality has been released with v30.0. You can also double-click the name and rename the artboard directly on canvas.
You can disable this in Preferences > Selection & Anchor Display, with Show Artboard name on canvas option.
Rob
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11 votes
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Font changes from the current one to the previously used while typing
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Screenshot 2025-01-20 at 3.20.55 PM.png 259 KB -
Mesa de trabajo 1.png 34 KB -
Screenshot 2025-01-17 at 10.33.54 AM.png 21 KB -
Captura de tela 2025-01-09 072224.png 23 KB -
Captura de tela 2025-01-09 072207.png 22 KB -
Captura de pantalla 2025-01-07 a la(s) 12.02.49 p.m..png 23 KB -
스크린샷 2024-12-31 오후 4.35.19.png 12 KB -
font style.PNG 24 KB -
Screenshot 2024-12-29 124342.png 157 KB -
Screen Recording 2024-12-23 at 2.02.23 PM.mov 275 KB -
Captura de tela 2024-12-17 121251.png 162 KB -
FontScreenshot3.png 46 KB -
FontScreenshot2.png 41 KB -
FontScreenshot1.png 41 KB -
Screen Recording 2024-12-12 at 12.11.52.mov 43239 KB -
스크린샷 2024-12-10 오후 6.10.30.png 49 KB -
Screen Recording 2024-12-05 at 12.12.45 PM.mov 6094 KB -
Screenshot 2024-12-02 at 11.19.41 AM.png 209 KB -
Screenshot 2024-12-02 at 13.39.35.png 39 KB -
illbug_text.mov 1662 KB -
arial2.png 16 KB -
arial.png 15 KB -
illustrator bug.png 15 KB -
Screenshot 2024-11-22 at 3.29.14 PM.png 13 KB
225 votesThis issue has been fixed in 29.2 release. Please update your Illustrator to latest version through Creative Cloud Desktop.
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32 votes
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2 votes
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Selection tool doesn’t allow to resize selected artwork, no resize handles
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Capture%20d'%C3%A9cran%202026-07-17%20131309.png 65 KB -
Capture%20d'%C3%A9cran%202026-07-17%20131338.png 30 KB -
Capture%20d'%C3%A9cran%202026-07-17%20131245.png 28 KB -
Capture%20d%E2%80%99e%CC%81cran%202025-06-28%20a%CC%80%2018.36.17.png 1327 KB -
Screenshot 2025-03-25 alle 17.13.59.png 596 KB -
Presentation1.pdf 114 KB -
Bez-nazwy-1.jpg 42 KB -
Screenshot 2023-06-30 144020.png 62 KB -
Ekran Görüntüsü (22).png 174 KB -
Captura de pantalla 2019-01-08 a las 13.37.17.png 1104 KB -
Captura de pantalla 2019-01-08 a las 13.37.29.png 765 KB
77 votesThis often happens when the bounding box gets accidentally turned off, presumably with the Cmd/Ctrl+Shift + B hotkey. You can turn it back on with this key or do it with the View > Show Bounding Box command.
Another possible reason is having edges hidden, with Cmd/Ctrl + H (View > Show Edges).
If this doesn’t help, please comment.
Rob
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You probably checked this, but by any chance did the color profile of the doc change after pasting in the bitmap image? I've noticed a bug where, regardless of the color profile that's been assigned, taking a screenshot and dragging it into the doc (directly from the Mac screenshot preview popup) changes the doc's color profile.