Rob
My feedback
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21 votesRob
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2 votesRob
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10 votesRequest to Contact Support ·
AdminAnkit Goyal(Illustrator Team)
(Admin, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Warm Regards,
Ankit Goyal
Illustrator Team
Rob
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2 votesRob
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5 votesRob
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Click-drag fails... snaps back
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Application frame bug.mp4 1601 KB -
Screen Shot 2022-08-19 at 2.52.30 PM.png 132 KB -
Screen Shot 2022-08-19 at 2.52.40 PM.png 149 KB -
error illustrator-720p.mov 35278 KB -
pasuidou.mov 367 KB -
Screen Recording 2022-03-14 at 12.19.04 PM.mov 642 KB -
Illustrator issue1.mov 15227 KB -
Specs.png 53 KB -
video-1593631425.mp4 2579 KB
157 votesAn error occurred while saving the comment An error occurred while saving the comment Rob
commented
@Ankit, is the official 26.2 build released yet? I see it here but not available to download via CC.
An error occurred while saving the comment Rob
commented
I also received the email from Adobe RE the pre-release Beta. Personally I'm too worried that that could potentially lead to more issues so I'm just resigning myself to dealing with the bugs from 26.1 until they release the official update.
An error occurred while saving the comment Rob
commented
@adobe—any updates on this?? This is having a significant impact on my work. I know this doesn't pertain to whoever reads this, but if you're going to make us pay rent for the rest of our lives, the least you could do is not break our tools.
An error occurred while saving the comment Rob
commented
Same exact behavior over here as well.
Macbook Pro Retina mid-2014
MacOS Big Sur 11.6.4Rob
supported this idea
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An error occurred while saving the comment Rob
commented
I'm experiencing the same exact thing. It also seems like maybe illustrator is treating any drag/move as if ALT is also being held; I'm seeing the little green "+" icon popup when this issue occurs.
Also this glitch seems particularly crazy when dragging/scaling artboards.
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12 votesRequest to Contact Support ·
AdminIllustrator Engineering
(Software Engineer, Adobe Illustrator)
responded
Please accept my sincere apology for the inconvenience. Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Thanks & Regards,
Raghuveer SinghRob
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1 voteRob
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106 votes
Hi All,
We hope this season ends on a joyful note and continues into a safe and prosperous New Year for you and your family.
Merry Christmas & Happy New Year 2020.We have tried to address this issue in our beta build of 24.0.2.
Please visit adobe.ly/1o2SDsg and get the latest build for version 24.0.2 (Build 1).Please do let us know if this issue is resolved for you or not.
With Best Regards,
Illustrator TeamAn error occurred while saving the comment Rob
commented
Not resolved. 24.0.3 still takes wayyyy longer to save docs of any size.
Rob
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3 votes
Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.
Rob
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5 votesRob
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7 votesRob
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Having the same issue here. No green cursor, but extremely frustrating drag behavior. I even reverted to 26.3.1 but the issue is still there.