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Mike Choo

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  1. 69 votes

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    I am happy to share that we have fixed this bug in our latest release – 26.2.1 which is available worldwide now.

    Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.

    You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html

    Thank you for all the feedback. Keep it coming!

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    Mike Choo commented  · 

    Just updated to 26.1 and this issue has instantly returned. Rolled back to 26.0.3, unfortunately I didn't make a note of what version I was on before updating.

    This seems to have solved the GPU preview issue, but rolling back has removed all my preferences and workspaces despite having the checkbox to preserve settings marked for updates.

    I really don't like to complain in public forums but this is seriously frustrating as an issue from 2 years ago is still costing me work time.

    Win 10 19044.1586
    i9 10850k
    3080ti
    Studio driver 512.15
    128Gb Ram

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    Mike Choo commented  · 

    25.4.1 Seems to have solved the issue for me.
    Win 10, NVIDIA Studio driver 471.11

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    Mike Choo commented  · 

    Davescm's workaround is working for me while this is being worked on - if I go Window > New window then the new window GPU preview works. Then I can just close the previous window and carry on.

    Not ideal, but it's saved a lot of time over closing/reopening documents or Illustrator itself.

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    Mike Choo commented  · 

    This bug is back again for me.

    Steps to repro:
    Create new document
    Add any kind of content (a single vertex will do)
    Switch to Outline view - GPU is disabled
    Switch back out of Outline view - GPU remains disabled
    Saving and re-opening the document will re-enable GPU view, until outline is used again.

    Win 10
    Illustrator Version: 25.3
    OpenGL Version: 4.6.0 NVIDIA 451.77
    GeForce RTX 2060
    32GB Ram

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    Mike Choo commented  · 

    Same here - if I switch a document to outline mode GPU preview turns off and gets greyed out.

    Closing and re-opening the document will re-enable GPU preview.

    I can have multiple files open at the same time and this affects them on a case-by-case basis - e.g. only the files I've used outline view on lose GPU preview.

    Win 10
    Illustrator Version: 25.1
    OpenGL Version: 4.6.0 NVIDIA 451.77
    GeForce RTX 2060
    32GB Ram

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  2. 6 votes

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    2 comments  ·  Illustrator (Desktop) Bugs » Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Mike Choo supported this idea  · 
  3. 37 votes

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    Mike Choo supported this idea  · 
  4. 2 votes

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    Mike Choo shared this idea  · 
  5. 7 votes

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    3 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →

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    Mike Choo supported this idea  · 
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    Mike Choo commented  · 

    While attempting to move an existing guide (horizontal or vertical) with GPU preview turned on, the guide disappears until the mouse is released.

    This makes it very difficult to move guides to new positions.

    With CPU preview turned on the guide remains visible when being moved and behaves as expected.

    Win 10, Illustrator v25.1, NVIDIA GeForce RTX 2060, Driver Version: 27.21.14.5177

  6. 2 votes

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    0 comments  ·  Illustrator (Desktop) Bugs » Other...  ·  Flag idea as inappropriate…  ·  Admin →

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  7. 4 votes

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    Mike Choo commented  · 

    I fully second this - having a larger 'Prefix' box would make managing longer file names much easier. I often have to use a specific naming structure that is much longer than the box currently allows.

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  8. 81 votes

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    Mike Choo supported this idea  · 
  9. 46 votes

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    Mike Choo commented  · 

    Big plus one on this idea - I end up manually entering artboard numbers and if they need to change it's very time consuming to update

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