Open file that is already open deletes unsaved changes without prompt
If a document is already open and have changes that aren't saved and the user accidently opens the same file, the file closes without giving the user a chance to save changes...
Lars Bindslev
shared this idea
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There are two similar, but slightly different entries on the topic:
1. Illustrator file closes without warning/saving if accidentally re-opened while canceling errors / relink prompts — http://illustrator.uservoice.com/forums/601447/suggestions/38381689
2. Do not allow save if multiple versions of same file is open in same computer — http://illustrator.uservoice.com/forums/333657/suggestions/44660700 -
Brittnie, does it still happen for you? I try and the file stays, doesn’t get replaced with an saved state.
Please comment back. -
Lars, do you still have this problem happening?
When I check it, Ai just focuses the opened file, but does not read it anew from the drive, replacing the unsaved one.
Do you refer to a local file, not the one across a local network, or a cloud file? -
Well, I suppose it was not an error message, but a warning you are going to loose the data...
Hope it will never happen to you again, but next time please try to capture it and share more details. Fingers crossed! -
Thanapal - Designer - Akbar Online commented
Sry, got an error msg after accidently opened same file which i was wrking on, once I click ok, the file updated to older update and lost all last update i did without saving. didn't take any screenshot. couldn't create same instance. if i come across the issue nxt time will share with screenshot. wil share screenshot if happens again.
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Can’t confirm. If I open the same document form the explorer, while it is already opened and changed in Illustrator, it just gets activated for me there, no data gets lost :)
Can you please provide more info?
Does it always happen for you? Where do you store these files? Which version are you using? What is your OS specifically?
Does it happen in the Beta version, or in the released one only? Anything else that can help to reproduce it by the devs? -
When I am working on the file (example file1.ai) and if I go to explorer and open the same file1.ai again, I m losing all the work I did on the already opened file and it opens the file fresh again.
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Drigo Cardoso commented
It had a file (unsaved) from a client open in the application, you need to open another file from another client, with a huge amount of material already approved in it. Illustrator not only did not open the file, but saved what was open in its place!
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Brittnie
commented
If I try to open a file that is already open, and then cancel because I realize it's already open, it closes the open file without saving. This was not the protocol before, is easy to replicate by mistake no matter your experience level, adds no benefit, and carries huge risk--not to mention it just isn't the expected outcome. Canceling an open does NOT mean close. Please fix. Thank you!
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MrL
commented
When working on a file in AI, if you attempt to open the same file from the file explorer on Windows, any changes in the AI file are removed without warning, resulting in work being lost.
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tomoyuki kage
commented
This is critical bug and cause my job lost many times. When I use Illustrator with an unsaved document, I can’t open the same file. That means I can lose the data. I remember there was an alert if I open the same file or couldn’t have it opened in an older version.
For example, Photoshop can not open a same file if I use the data. So Photoshop does cover this issue. Please fix this bug asap !! Thank
