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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
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646 results found

  1. selection issues

    I have to click above where i want to select in the men system, i have windows 10 illustrator 2108

    2 votes

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  2. Selector tool glitch — element selected and deselected at once

    Sometimes, elements will incorrectly be deselected, getting them into a strange state where they are seen as unselected in the layers panel, but being displayed as selected on the canevas. Most operations will not affect it (move and scale), but some, including align, will produce strange, incoherent results. It either stops at random or does not, needing a restart of Illustrator to be able to resume editing.

    It has happened multiple times already over the last weeks, and I cannot see a pattern to it's occurence. Just now it happened while navigating the history where elements were being grouped/ungrouped and…

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  3. Can't export an SVG

    I can't export an SVG. It just says 'unable to export SVG' without a reason. :(

    2 votes

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  4. Visible Text unable to be edited.

    While trying to edit a line of text in illustrator, i couldn't select it. While i could see the text in preview mode, in outline mode it does not show. After saving and reopening the file, the text is editable again and visible in outline mode. This has happened to me for years, it just happened a lot today and got on my nerves. pics below of the issue. same section of the file, just different view modes.

    2 votes

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  5. Clipping masks release

    When I reopen a document with clipping masks the masks are released. It is very frustrating remaking all photos each time I open to make edits.

    2 votes

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  6. Missing Buttons/Interface in Find Font

    I've recently noticed that the buttons in Find Font do not appear unless I scroll over them. This is a very recent occurrence as far as I can tell.

    2 votes

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  7. When moving a vector with a radial gradient fill, the gradient shifts upon export of an SVG

    Gradient appears to be centered in Illustrator, but shifts on export depending on where the vector is located on the artboard/pasteboard (outside the artboard). I have to manually update the SVG markup on all my exported icons. :(

    2 votes

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    A sample file would have helped. I applied radial gradient on a circle and exported it to SVG. The visual appearance was matched. There are some limitations in SVG 1.1 spec like absence of blending mode support that can affect.
    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

  8. Masking in Illustrator not Working

    The masking isn't behaving as normal in illustrator CC. I'm not sure if something is amiss on my end, but my standard workflow isn't giving me the results I'm expecting.

    2 votes

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    2 comments  ·  Tools  ·  Admin →
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  9. Colour dissapeared

    I've just opened a file I've been working on and all the objects and text colour has gone to white... except for one thing that has been left green... any ideas?

    2 votes

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  10. Stylize Outer Glow does not show

    BUG: When applying "Effect >> Stylize >> Outer Glow", the effect does not appear on object stroke or fill.

    This is constant between multiple files.

    OS: Windows 10 Pro 64 bit
    Built-In Memory: 32668 MB
    System Info:
    Adobe Premiere Pro CC 2019 13.0.0
    Adobe Premiere Pro CC 2019 13.0.0
    Adobe Premiere Pro CC 2019 13.0.0
    ExtendScript 2014/12/03-09:00:00 80.1 80.1
    Extensibility Library 2.0.0.51
    FilterPort 1.1 79.599148
    Microsoft® Windows® Operating System 10.0.17134.167
    International Components for Unicode 58, 2, 0, 0
    International Components for Unicode 58, 1, 0, 0
    International Components for Unicode 58, 2, 0, 0
    International Components for Unicode 2017/02/28-14:54:50 Build…

    2 votes

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  11. crash while opening file

    crash when opening a file.

    2 votes

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    1 comment  ·  Launch  ·  Admin →
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  12. Illustrator graphics from the Library are distorting when I "Option Click and Drag"

    First off this is only happening to me in Illustrator 2018. I just did an update over the weekend, and have been facing a number of bugs ever since. But the one I still havent figured out is this one. In my CC libraries, my team and I utilize it for vector icons. When I drag an icon into my file, it looks correct, but I cannot edit the colors. So when I "Option click and drag", it gives me the option to edit the icon, but it is distorting it by squishing it vertically. Has anyone else encountered this…

    2 votes

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  13. Illustrator CC 2018, will not print after recent upgrade.

    Microsoft 10, Illustrator CC 2018, will not print after recent upgrade.
    Photoshop does and all other programs will print.
    What can I do to fix it or do you need to fix the bug.

    2 votes

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    1 comment  ·  Print  ·  Admin →
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  14. Illustrator CC 2018 crashes, when process runs in Batch.

    I have a programmed a project that involves opening document, doing some changes, saving and closing the document. And again this process repeats on around 500 documents. Illustrator crashes.

    2 votes

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    0 comments  ·  Other...  ·  Admin →
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  15. scale in pointer

    the scale tool that we use to transform an object does not work. I have to uninstall the program to see it again and sometimes that does not repair it

    2 votes

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  16. 2 votes

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    0 comments  ·  Gradients  ·  Admin →
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  17. Cloud Library is not working.

    Library is keep loading and not getting synced.

    2 votes

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    Please get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html . Please give a reference to this post so that we can identify you.
    Since this is not a generic issue that we can reproduce at our end, we will need someone to look into your machine to figure out what is going on here.

    Warm Regards,
    Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

  18. Eyedropping in Isolation Mode is Broken

    In isolation mode, I'd like to eyedrop a non-isolated ("grayed-out") object to select its actual color rather than the dimmed color that's displayed.

    Don't you think it's far less likely that I'd want to eyedrop the grayed-out color?

    2 votes

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    2 comments  ·  Isolation  ·  Admin →
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  19. pen tool bug, "option" key does not activate usable "convert anchor point tool".

    ai 22.1 on sierra mac. 10.12.4

    I can see the convert anchor point tool when using the pen tool by pressing option , however when I try to click an anchor point it keeps defaulting back to the pen tool, this is annoying.

    2 votes

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    0 comments  ·  Tools  ·  Admin →
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  20. Eraser or Blob Brush tools’ sizes are not adjustable with double-click anymore

    I can't change the dimensions of drawing tools such as the Eraser or Blob Brush tool with double-click anymore and there seems to be no shortcut or any other option to get here, even typing 'eraser' in the help section doesn't show anything.

    2 votes

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    1 comment  ·  Tools  ·  Admin →
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