Transparent PNG exporting fine but gives black background when importing
I used Illustrator 24.1.1 to export transparent PNG images. I can use these images in other programs and as web images but when I want to use them in Illustrator again it opens with a black background. I've tried to copy and paste the images, I've tried to place it and even to open it and then drag it to my workspace. Nothing works. I'm using Windows 10.
Egor Chistyakov commented
What export command are you using? with what settings exactly?
Does it happen on all the files or one only?
Does the restart help?
Can you share the file you are having, both original and exported here or via the firstname.lastname@example.org (with the copy of this report)?