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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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70 results found

  1. BMP bitmaps are seen as RGB, lose transparency and cannot be coloured in 28.5

    Place a .BMP 1 bit file in AI 28.5. It is seen as RGB and cannot be coloured.
    PSD and TIF bitmaps work fine.
    See the recent answers in these posts: https://community.adobe.com/t5/illustrator-discussions/assign-spot-color-to-bitmap-no-longer-works/td-p/13138271
    https://community.adobe.com/t5/illustrator-discussions/bitmap-issues-with-illustrator-28-5/m-p/14619511#M407603

    13 votes

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    5 comments  ·  Images, Links  ·  Admin →
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  2. Live Paint bucket tool preview error

    1. Adobe Illustrator CC 2021 (25.2.1 64-bit) on Windows 10 Home Edition.

    2. After the Live Paint Bucket tool is selected, out of the 3 preview swatches above the pointer, the center one is always wrong / inverted. This bug is consistent when we press the left & right arrow keys on the keyboard to select a swatch. On the other hand, the Swatches panel would reflect the correct option when the Live Paint Bucket tool is in used.

    3. When the Live Paint Bucket tool is selected, the center swatch in the 3 preview swatches should accurately reflect the color option, just…

    13 votes

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    1 comment  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  3. Reordering artboards / double clicking an artboard zooms me into that artboard

    I experience the following disorienting app behaviour.

    How to reproduce:
    1. Zoom out with all the artboards in view.
    2. In the artboard list, find which artboard is highlighted.
    3. Click-and-drag that artboard. (Don't even really need to reorder it)

    Expected behavior:
    Nothing asides from reordering the artboards.

    Actual behavior:

    I am now zoomed into that artboard. I then have to zoom back out and continue reordering artboards at my desired birds-eye-view distance.

    12 votes

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    5 comments  ·  Documents and Artboards  ·  Admin →
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  4. "Clear Overrides" in Paragraph Styles menu is needlessly picky

    I can clear overrides only if the selected text is all in a single paragraph style. If I select multiple lines in different styles (which happens all the time in lists of text, calendar items, etc), the thing is always dimmed out.

    This makes it needlessly tedious to get all the text back into a known set of styles, so that the styles themselves can be redefined and the text will update accordingly. (Example: taking formatted text to a new and differently-sized layout.)

    12 votes

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    5 comments  ·  Type, Fonts, Text  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This problem is reportedly fixed (finally!) in the latest Beta Build 30.5.0.18. You can update and test if it’s truly gone.

    However, please not there are some known issues with this particular build:

    • Opening recent files from Home Screen Recent section is not working (opening recent files from File > Open Recent Files works fine).
    • Generative Expand does not open its own HUD when used after Generate Vector, Generative Shape Fill, or Sketch to Vector. Instead, the previous tool's HUD is displayed and Generative Expand remains inaccessible. Workaround: Ungroup the generative content first, then apply Generative Expand.
    • Half of Astute Graphics plugins can’t get loaded. Both teams are now aware of the problem.

  5. Color Undo not working

    1. Select an object
    2. Move object
    3. Paste Hex code into color panel, hit enter
    4. Paste Hex code into color panel, hit enter
    5. Paste Hex code into color panel, hit enter
    6. press 'cmd+z' (undo) The color changes are skipped undo jumps to 1. (Undo: Move object)
    12 votes

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    4 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  6. Images within opacity masks shift

    When using multiple opacity masks in a file in an earlier version, including 29.31. Opening it in illustrator 29.4 almost all the images used for the masks are repositioned to the center of the page.

    11 votes

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    12 comments  ·  Images, Links  ·  Admin →
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  7. Artwork gets shifted when an artboard is resized with width and height constrained and Scale Artwork Constrained enabled

    CC 2025 v29.0 introduces the long-awaited "Scale Artwork with Artboard" option. When we drag the transformation frame with the Artboard tool, the objects are scaled synchronously, and the position’s calculated properly.
    However, when we start to enter the width or height of the artboard, with Constrain locked, the objects get shifted relative to the artboard after being scaled.
    The problem has been confirmed on both MacOS and PC.

    11 votes

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    5 comments  ·  Documents and Artboards  ·  Admin →
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  8. クラウドドキュメントとして保存する際にエラーが出る

    macOS 13.6.3
    Illustrator ver.28.3

    1.ILlustratorにて新規ドキュメントを作成
    2.御存ダイアログを表示しクラウドドキュメントを選択。
    3.新規フォルダをクリックし表示されるダイアログに日本語（ascii以外の文字を含む）で名前を付けて保存をクリック。
    4.3で作成したフォルダ内に更にフォルダを作成するため、新規フォルダをクリックし表示されるダイアログに日本語（ascii以外の文字を含む）で名前を付けて保存をクリック。
    5.4で作成したフォルダ内で保存をクリック
    6.エラーダイアログが表示され保存できない。

    期待した結果
    階層が深いディレクトリ構造でも正常にクラウドファイルが保存される。

    実際の結果
    フォルダ構造が多重構造である状態でフォルダ名にマルチバイト文字が利用されていた場合、クラウドドキュメントを保存できない。

    フォルダ階層が２層以上で、かつフォルダ名称がマルチバイト文字を含む場合、クラウドドキュメントの保存が失敗します。
    これはver.27.8以降で起きる問題です。ver.26以前のIllustratorでは正常に保存可能です。
    手元のテストではハイアスキーやルーン文字では保存できるがキリル文字はダメなど全てのマルチバイトがだめだというわけではありませんでした。

    以下のコミュニティスレッドをご参照ください。
    https://community.adobe.com/t5/illustratorフォーラム-discussions/ver-27-7以降で-クラウドの一定階層以下のディレクトリ内に新規保存できなくなりました/td-p/14510599?profile.language=ja

    11 votes

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    5 comments  ·  File Save, Import and Export  ·  Admin →
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  9. Can't open file / The account you signed in with doesn't have access to this file

    "Contact the owner for more info"... But I am on the owner of the file!
    People with whom I shared for Edit can also not access.
    I created this file and saved it on the Cloud about 1 year ago. It contains all interfaces for a client's project! It's a huge issue if we cannot recover it!

    Can someone help!
    Much appreciated :-)

    Regards,

    Vh.

    11 votes

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    15 comments  ·  Cloud, Libraries  ·  Admin →
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  10. Enter while typing does not get recorded in history as an Undo step

    When I type a text in Illustrator and hit Enter to make a paragraph break, it does not get recorded into the history as an operation I can undo. This means all typed paragraphs get clumped in history together and get undone as a whole.

    This is not how many other apps do, including InDesign and Word.

    Some apps also consider line breaks as an interruption of flow, which would have been handy too.

    It is quite similar to this report:
    Illustrator does not treat the auto bullets as a separate Undo step
    https://illustrator.uservoice.com/forums/333657/suggestions/46954429

    and is related to this one:…

    11 votes

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    0 comments  ·  Type, Fonts, Text  ·  Admin →
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  11. Layer's options display 'Dim Images' turned on when it's off

    1. Go to Layer Options
    2. Enable 'Template' option
    3. Uncheck 'Dim Images to' option
    4. Hit OK
    5. Go to Layer Options again
    6. 'Dim Images' is on by itself, despite I turned it off in step 3
    11 votes

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    0 comments  ·  Layers  ·  Admin →
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  12. Error with app.executeMenuCommand('Adobe Stroke Palette')

    en_US

    In the Japanese version of Adobe Illustrator, when I execute a script that selects the Window > Stroke menu, an error occurs. It executes correctly in the English (North America) version.

    ![mrap.png](mrap.png)

    Script to Execute

    try {
  app.executeMenuCommand('Adobe Stroke Palette') ;
} catch(e) {
  alert(e) ;
}

    Actual Result

    The following error occurs.

    エラー: an Illustrator error occurred: 1346458189 ('MRAP')

    Expected Result

    Stroke panel is displayed.

    Steps to Reproduce

    1. Uninstall any non-Japanese version of Adobe Illustrator that is installed
    2. Launch Creative Cloud.app and set "Default install language" to Japanese in the Preferences
    3. Install and launch Adobe Illustrator
    4. Execute the…
    10 votes

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    1 comment  ·  SDK and Scripting  ·  Admin →
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  13. Illustrator 27.9 Adobe PDF Preset will match what it was last modified to.

    This seems new to 27.9 and removes confidence in save presets.

    Steps to replicate:
    1) Save file as Adobe PDF format
    2) Select [Smallest File Size] from presets.
    3) Check Preserve Illustrator Editing Capabilities (note it now says: [Smallest File Size] (Modified))
    4) Click Save PDF
    5) Save file as Adobe PDF format
    6) Select [Smallest File Size] from presets.

    Notice the Preserve Illustrator Editing Capabilities is now selected. Also notice the preset name hasn’t changed to say it's (Modified).

    2022 Mac Studio M1 Max, Illustrator 27.9

    9 votes

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    19 comments  ·  File Save, Import and Export  ·  Admin →
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  14. Curved paths not honouring guide styles / Guides are not dotted

    When converting artwork to guides, anything that has a curved path does not show the guide style set up in preferences. In my case I have guides set up as a dashed line with a light grey colour. What I'm seeing is a solid black line. Happens in AI 29.6.1 and the beta 29.7 88. Sample shows two shapes converted to guides but the ellipse remains as a solid black line. Using MacOS 14.7.6.

    8 votes

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    13 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  15. Stroke Inside is unchangeable on a compound shape

    If you make a compound shape from two paths with strokes set to Inside, then this is retained for the compound shape and shown in the Appearance panel, but it's not reflected in the Stroke panel and it can't be changed there.

    8 votes

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    0 comments  ·  Strokes  ·  Admin →
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  16. Eyedropper picks up the wrong values when sampling a filled clipping mask

    I am using Mac OS 10.15.7 and am able to consistently reproduce this bug in both AI CC 2021 but as far back as AI CS5 running in Mac OS 10.6.8

    When a fill is applied to a clipping mask, the eye dropper will pick up incorrect CMYK/RGB values. This is especially problematic when a pure black is replaced by a 4 color process build in the printing industry.

    I would expect to eye drop the exact values applied to the object I've clicked on.

    8 votes

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    7 comments  ·  Clipping, Intertwine  ·  Admin →
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  17. Illustrator 2025 29.8.2 でタブ間のオブジェクトのドラッグ アンド ドロップ移動ができない / Drag and drop of objects between tabs doesn't work

    1. win11 24H2 Illustrator 2025（バージョン 29.8.2）日本語環境

    2. オブジェクトをドラッグ＆ドロップで他のタブへ移動（コピー）

    3. 29.7までは何の問題もなく、移動先タブが開き、コピーできる

    4. 移動先タブが開かない　10秒くらいタブ上でカーソルを維持するとタブが開くことがあるが、オブジェクトがない（タブ移動しただけ）

    29.7.1に戻して運用

    7 votes

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    4 comments  ·  User Interface  ·  Admin →
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    Done (Available in Beta)  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    This problem is reportedly fixed in the latest Beta Build 30.5.0.18. You can update and test if it’s truly gone.

    However, please not there are some known issues with this particular build:

    • Opening recent files from Home Screen Recent section is not working (opening recent files from File > Open Recent Files works fine).
    • Generative Expand does not open its own HUD when used after Generate Vector, Generative Shape Fill, or Sketch to Vector. Instead, the previous tool's HUD is displayed and Generative Expand remains inaccessible. Workaround: Ungroup the generative content first, then apply Generative Expand.
    • Half of Astute Graphics plugins can’t get loaded. Both teams are now aware of the problem.

  18. SVG Precision and options are reset on every launch of IL. Add a place in IL preferences allowing users to permanently set SVG precision.

    I've gone over this problem in detail on the forums here:

    https://community.adobe.com/t5/illustrator-discussions/opening-a-svg-and-then-re-saving-it-causes-severe-distortions-in-the-resulting-file/m-p/15123107#M434142

    Illustrator's precision for saving out SVG files has a default of 1 decimal place. This can cause severe path distortion and rounding errors in the resulting file if you simply save it with CTRL+S.

    This precision setting is reset to 1 after closing and re-opening Illustrator no matter what settings you have applied in the past. To rectify this, you have to:

    1. FIRST select "Save As..."
    2. Choose SVG as your format.
    3. Click save and wait for the SVG options dialog to appear.
    4. Change the precision value from 1…
    7 votes

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    9 comments  ·  File Save, Import and Export  ·  Admin →
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  19. Changing color via Hex doesn't count as an action, so save does not update file

    When changing the color of a selected object, if you paste a hex number in to the color palette window and hit enter the object will change to the correct color. However, the program does not register this as an action/history change. So you can’t hit save and have the color change applied to the saved the file. This also is apparent in that it doesn’t become an “Undo Color” item under the Edit menu. Besides pasting a Hex color, I get the same bug if I type a Hex color in.

    Any other form of changing the color of…

    7 votes

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    3 comments  ·  File Save, Import and Export  ·  Admin →
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  20. Illustrator no longer keeping custom layer colors. Layer colors revert to black

    In recent Illustrator builds, custom layer colors applied to layers are not being saved with the document. When reopening the file, all layers that used custom colors revert to black, regardless of the original assignments. Default layer colors still persist correctly.

    Steps to Reproduce:
    Create a new Illustrator document.
    Add multiple layers.
    Assign custom RGB colors to the layers (not from the default layer color list).
    Save and close the document.
    Reopen the document.

    Expected Result:
    Layers retain the custom colors assigned to them.

    Actual Result:
    All custom-colored layers revert to black, while default colors are preserved.

    Impact:
    This breaks…

    6 votes

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    1 comment  ·  Layers  ·  Admin →
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Illustrator (Desktop) Bugs

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