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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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505 results found

  1. Illustrator 25.0.0 breaks precision of metric units when working under custom created workspace

    When I create custom workspace and want to make new object, and when I type dimensions in the dialog box, Illustrator breaks dimensions, e.g. 250 mm becomes 250.5 or 250.06 or 249.999 or else. This also happens when I open previously created documents with exact dimensions, e.g its dimensions become broken.

    Note that this is happening only with custom workspaces created, and the problem persists even if I switch back to the default workspace. The only working solution is reinstalling Illustrator and working under any of the default workspaces, which is driving me nuts. Please fix it.

    MacOS Mojave 10.14.6

    5 votes

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    Need More Info  ·  1 comment  ·  User Interface  ·  Admin →
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  2. Color Picker Selects White Instead of Black

    Very bizarre problem:

    1. I will create a new object using the pen tool.
    2. I select the Stroke Color icon and choose black for a border color.
    3. Illustrator will invariably select white instead of black. I will have to go back to the color picker and select black again for it to stick. Really irritating.
    5 votes

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    7 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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  3. Snap to point is not precise

    Snap to point is always pixels off, so "joining" doesn't work. Pen tool also won't connect to an anchor and will also be pixels off. Snap to point is turned on. Can't join points of lines and shapes to one another to make complete shape.

    5 votes

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    1 comment  ·  Snapping  ·  Admin →
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  4. Illustrator 2019 Alignment not working

    Illustrator 2019 Alignment feature not working. I can't center or align my work.

    5 votes

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    Need More Info  ·  5 comments  ·  Align, Distribute  ·  Admin →
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  5. Transform effect and Move dialog refuse to use negative numbers

    This has been a problem for a long time -- not just the current version of Illustrator. When applying a transform effect to an object and using the "move" part of the effect, negative numbers get converted to positive numbers. Occasionally I can "fool" the effect by not previewing the results but that doesn't work often. This happens whether I type in the numbers by hand or use the slider.

    5 votes

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    9 comments  ·  Effects, Appearance, Graphic Styles  ·  Admin →
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  6. Window tabs in illustrator glitch can't navigate

    I've lost the ability to navigate and manage my tabs in illustrator on MacOS High Sierra 10.13.3. Multiple restarts of my computer have not solved this, please fix this super frustrating glitch!

    5 votes

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    1 comment  ·  Performance  ·  Admin →
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    Need More Info  ·  Anish Kumar responded

    Hi,

    Thanks for reporting the issue and apologies for the inconvenience caused.Does this issue persists even now? If yes , can you please share the specific steps that you were doing,it may help us to reproduce the issue

  7. Strokes become sporadic and missing in some places

    Strokes become sporadic and missing in some places. I don't know what the issue is. My strokes were perfect yesterday and now I update my Mac and the strokes are now sporadic, jagged and missing in places. See screenshot.

    5 votes

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    4 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  Anish Kumar responded

    Hi,

    We apologize for having such an irritating issue with your workflow.
    The issue is still not reproducible in-house. We need your help to reproduce the issue.
    Please provide your system details and the objects with which you are working.
    If issue is happening in any specific file and you can provide the file to us at ShareWithAI@adobe.com, also please do mention this User Voice thread link in the mail.

  8. Text Boxes won't Scale or Flip

    1. IllustratorCC 22.0.1 running under OSX 10.12.6

    2. Select text box and either attempt to flip (Reflect tool using vertical axis) or scale using the Scale tool. Scale fails both dragging to scale, or double-clicking the Scale tool and inputting numeric scale value.

    3. Text box scales or flips horizontal, as in all previous versions of AI.

    4. Error message reading: "Can't scale the objects. The requested transformation would make some objects too large."

    5 votes

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    Need More Info  ·  2 comments  ·  Type, Fonts, Text  ·  Admin →
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  9. 'Can't save some resource data, but artwork was saved successfully. AN I/O error occurred. Id:-36'

    'Can't save some resource data, but artwork was saved successfully. AN I/O error occurred. Id:-36'

    This happens when saving an illustrator doc now.

    5 votes

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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    Need More Info  ·  Anish Kumar responded

    Hi,

    Please accept my sincere apology for the inconvenience. Is this happening even now with the latest Illustrator version. Please revert back if you are facing this even now.

  10. Opacity bug

    AI CC 2018
    I turned the opacity down on a selection to see below layers. Then I went to work on below layers. Upon returning to original layer and re-selecting the object to return it to 100% opacity it showed I was already at 100%. I could not get it back to 100% until I copied and pasted the object to a new layer.

    5 votes

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    6 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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    Need More Info  ·  Anish Kumar responded

    Hi,

    It seems like opacity is applied on the Layer and not on the object inside that layer. It is possible that the user is selecting object inside the layer and not the layer itself. Hence the user is able to see the opacity of object which is 100% in this case and not the changed opacity of layer.

  11. unchecking "use document bleed settings" box in "Save Adobe PDF" does not remove the bleed from the saved file.

    version illustrator 30.1
    windows 11
    issue also replicated on illustrator 30.0 on a mac
    1: create new document with some amount of bleed in "document setup"
    2: save as .pdf will bring up "Save Adobe PDF" Dialog
    3: uncheck "use document bleed settings" box and save the .pdf
    4: open document saved in step 3, it still has the document bleeds that should have been removed by unchecking the "use document bleed settings" box

    the print dialog box also has the use document bleed settings check box, it works correctly when I print to a .pdf file with the "use…

    4 votes

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    Need More Info  ·  1 comment  ·  Documents and Artboards  ·  Admin →
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  12. Copy-pasting mesh between files results in rasterized image

    When copying and pasting a mesh from one file to another, it turns into a raster image. However, simply dragging and dropping the mesh object works fine

    Adobe Illustrator 30.1
    macOS Tahoe 26.2 (25C56)

    4 votes

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    Need More Info  ·  2 comments  ·  Meshes, Distortion, Mockup  ·  Admin →
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  13. Illustrator insanely not optimized

    It's unbelievable that I have a 2025 recent PC, AMD Ryzen 9 9900X3D, 64Gb RAM DDR5 6200MHz, RTX 5070 Ti, M2 gen5 11500m/s and Illustrator 2026 is super slow, with a lot of lag when zooming in and out, the tools behavior also super slow. Honestly, the worst version so far.

    4 votes

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    Need More Info  ·  4 comments  ·  Performance  ·  Admin →
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  14. Using Image Trace with specific settings generates large black blob made of gigantic black circles

    Image Trace yields a black blob when adjusting the settings now. For instance, it renders a details drawing into a clump when changing the settings to have 1% for the corners slider. This bug is in AI 2026 only.

    4 votes

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    Need More Info  ·  11 comments  ·  Tools  ·  Admin →
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  15. Illustrator takes years to save normal sized files without any super expensive graphical elements

    Illustrator takes years to save normal sized files without any super expensive graphical elements

    4 votes

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    Need More Info  ·  1 comment  ·  File Save, Import and Export  ·  Admin →
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  16. Dotted Guides are not precise in GPU preview

    Guides should allow us to be sure about alignment.
    And while in CPU it’s mostly true, in GPU preview dotted guides get drawn 1 pixel off.
    These should perfectly overlap the edges of the object aligned!

    Look at the GIF attached

    If you notice a bug with the bounding bounding box not getting displayed when I select the rectangle in the CPU Preview mode — it’s a separate Beta-only bug, reported here: http://illustrator.uservoice.com/forums/939477/suggestions/50759876

    4 votes

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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    Need More Info  ·  AdminIllustrator Engineering (Software Engineer, Adobe Illustrator) responded

    Hi,

    Thanks for reporting this issue.


    We are unable to reproduce this issue in house. We need your help in getting this issue reproducible.

    Kindly provide a video and Test file(Via File→Package) with some steps with which you are facing issue and share with us in a zip file at sharewithai@adobe.com. Please mention the title of this issue as the subject of the mail.

    Please Also let us know if you have been using any 3rd Party plugin while facing this problem.

    Since this is not a generic issue that we can reproduce at our end, we might need someone to look into your machine to figure out what is going on here.

    If yes, then please do let me know about your available time so that I can schedule a connect session accordingly.

    Our time zone is IST (+5:30 GMT).We are available between 8.00 am to 8.00 pm…

  17. 2026 Version is working horribly. What should I do?

    2026 Version is working horribly. What should I do?

    4 votes

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    Need More Info  ·  1 comment  ·  User Interface  ·  Admin →
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  18. Severe Lag in Adobe Illustrator When Editing Text and Objects—~15s Input Delay on 2MB File

    While working in Adobe Illustrator, I encountered severe performance issues across the entire application. Even with a lightweight file (~2MB), there was an approximately 15-second delay after any action—such as typing text, pressing Enter, or modifying objects. This lag affected not just text input but also general object manipulation and UI interactions.

    The issue persisted despite the file being relatively small. I’ve previously worked on significantly larger and more complex Illustrator files without similar lag. This suggests the problem may not be file size-related, but possibly linked to a software bug or compatibility issue.

    I attempted standard troubleshooting steps, including…

    4 votes

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    Need More Info  ·  5 comments  ·  Performance  ·  Admin →
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  19. Snap to Point doesn’t help much to snap an object’s edge to another edge, even with Smart Guides

    'Snap to point' in Illustrator is poor. You cannot currently snap objects together reliably. Results are inconsistent.
    For example:
    1) snapping a point to an edge does not work well, if at all. I have 'snap to point' on and smart guides enabled.
    2) when using constrain with the Shift key, whether they be points or edges. Even with Snap to Point turned on, or using Smart Guides. Just something simple as drag-copying another box adjacent to itself does not snap together the edges.

    In my videos, the first video applies to point 1) and the second video at 10s,…

    4 votes

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    Need More Info  ·  5 comments  ·  Snapping  ·  Admin →
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  20. Objects vanish when a PDF is exported

    The PDF document is not being saved correctly. I have tried saving it in different ways, changing the elements and it still isn't working. I believe it is a problem in Acrobat itself perhaps?

    4 votes

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    2 comments  ·  File Save, Import and Export  ·  Admin →
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    Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Mateus, please File > Package the document, save the PDF preset used into a file, and send these over to the team for investigation, to sharewithai@adobe.com

    Put the link to this report in the body of the email as well: http://illustrator.uservoice.com/forums/601447/suggestions/49687994

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