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Illustrator (Desktop) Bugs

When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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157 results found

  1. New proofread feature finds that dummy text is violating the community guidelines

    This is more fun that a real problem, but some people may be irritated that the new proofread function finds words that violate the community guidelines when used on standard "Lorem ipsum ..." dummy text. ;-)

    Maybe this should be whitelistet somehow.

    1 vote

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    0 comments  ·  Other...  ·  Admin →
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  2. In version 30.5.1, Illustrator stopped writing color settings to ACEConfigCache2.lst, the file used for color settings synchronization.

    Photoshop, Illustrator, InDesign, Acrobat, and Bridge use ~/Library/Preferences/Adobe/Color/ACEConfigCache2.lst to store and synchronize their active color settings preset names.

    Up through Illustrator 30.5, Illustrator correctly wrote its own color settings information to this file. However, starting with version 30.5.1, it not only stops writing its color settings entry, but also removes the Illustrator 2026 entry from the file entirely.

    Illustrator 30.5.1 still appears to read color settings written by Bridge and can apply the corresponding preset correctly. However, given that it no longer maintains its own entry in ACEConfigCache2.lst, I would like to ask whether this behavior is intentional or if…

    10 votes

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  3. 書き出し時の同名ファイルの警告が出ない

    png、jpgでの書き出しのとき、すでに同じファイル名がある場合に警告メッセージが出なくなり、そのまま上書きされてしまいます。
    上書きの警告メッセージの出し方、またはそれ自体が無くなったのであれば、改善していただきたいです。ver30.5.1です。
    ちなみに、ネットでいろいろ調べると「環境設定」に「書き出し」があるとか出てくるのですが、その書き出し自体の項目も無くなっています。

    2 votes

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  4. 1 vote

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  5. Exporting To SVG Format

    Illustrator 30.2.1 has a consistent SVG exporting bug. I created some images containing gradients. When I export to SVG the first time, AI will create a correct SVG file. However, subsequent exports, AI will leave out all gradients. If I close the file and reopen it, the cycle repeats.

    2 votes

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  6. W-Hの数値がリンクアイコンがアクティブなのにリンクしない

    Illustrator ver.28 以降
    macOS14.7.2

    再現手順
    1. Illustratorを起動して、新規ドキュメントを開き、アートボード上に矩形を描く。
    2. コントロールバーのWをクリックしてパネルを展開する。
    3. Wの欄に数値を入力し、タブキーでHに移る。
    4. リンクアイコンがアクティブになっているにも関わらずWとHの数値がリンクしない。親元のコントロールバーでは正常にリンクしている。

    期待する結果
    リンクアイコンの表示どおりWとHの値がリンクする。

    実際の結果
    片方の入力にもう一方が追随しない。

    代替の手順。
    数字を入力する前にアクティブになっているリンクアイコンをクリックしてオフにし、再度クリックしてリンクをアクティブにする。
    起動後1度だけこの手順を行うと以降は正常に動作する。

    [EN]
    Step to reproduce
    1. Launch Illustrator, open a new document, and draw a rectangle on the artboard.
    2. Click W on the Control Bar to expand the transform panel.
    3. Enter a value in the W field and press Tab to move to H.
    4. Despite the link icon being active, the W and H values do not link. They link correctly in the parent Control Bar.

    Expected Result
    W and H values link as indicated by the link…

    8 votes

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    The issue seems to visible at our end after closing the Illustrator and reopening the file. However, it is just the value does not get updated in the pop up panel. The transformation change on the object happens fine and is reflected properly in the properties panel as well. Let us know if you are experience similar behavior or not.

  7. PDF with negative values for BleedBox, MediaBox shows incorrectly

    A PDF with negative values for the lower left corner of BleedBox, MediaBox and a TrimBox that has its lower left corner at (0,0) shows differently in Illustrator and Acrobat. Acrobat (and other PDF viewers) show the contents as expected, in Illustrator the content seems shifted.

    The attached example PDF has three different pages, the first two pages look as expected, the last page (with the negative values) does not look the same in Illustrator and Acrobat.

    For a more in-depth discussion, see https://github.com/Kozea/WeasyPrint/issues/2685

    2 votes

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  8. Document Raster Effects settings not being honored on all affected objects

    Illustrator 30.1 on MacOS 14.6.1
    Changing the Document Raster Effects settings used to affect all objects with pixel effects, at current it appears not to anymore and one has to manually force an update of the Drop Shadow effect for example.

    Regards,
    Pfaffenbichler

    3 votes

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  9. Dragging a guide with Real-Time Drawing and Editing mode enabled makes black or cyan edges appear for all objects

    I'm not sure if this is a possible feature, if so please let me know for what I can use it. Otherwise I would like to report it.

    For example the following explanation:
    I place some retangles on the artboard. Two objects get a color filling and the third one is filled with white. I use a ruler on one of the colored objects. When I drag the same ruler again, the white object appears and all object have a black stroke. When I drag a second ruler the white object does not appear. If I grab the second ruler…

    2 votes

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  10. Spot swatch color is not saved correctly when changing the color of an existing swatch

    1. Details of your operating system: Microsoft Windows 10 Pro (10.0.19045 Build 19045)

    2. The version of Adobe Illustrator (desktop): 30.0

    3. The steps you were taking when you experienced the issues:
      Create a new document, add a spot swatch and set the color to 100% cyan (or any color). Apply this spot swatch to an object, like a rectangle for example. Save the document as an .ai file. Then, change the color of the spot swatch to a different color (for example 100% yellow, or any color). Save the document again as an .ai file. Open the document in Acrobat.

    4. Your expected…

    3 votes

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  11. Cannot Save as New File in v30

    Using the latest version of Adobe Illustrator (2026 version?)

    Trying to "save as new" but the save window does not load completely and then button shapes inside disappear and remains in this state. The only thing you can do is close the box.

    4 votes

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    The team has identified an issue for a small subset of users who are on the Windows operating system and also have their network traffic routed through a proxy.

    A temporary solution to this issue is the following:

    1. Open up PowerShell
    2. Copy and paste the following commands:
    cd "C:\Program Files\Adobe\Adobe Illustrator 2026"$env:WEBVIEW2_ADDITIONAL_BROWSER_ARGUMENTS = "--use-system-proxy-resolver"& '.\Illustrator.exe'
  12. Gradient panel bug

    I can't scroll in the Gradient panel like in the Libraries panel where i can see the other options or like the Properties panel when there's more options, but the space is not enough, but you can scroll so you can see the rest. And also the little panel where you can see the default styles of gradients is taken so much space and you can't minimize that space, that could be good, or just leave a line where you can see a limited or recent styles chosen but then you can click so it expands and shows you the…

    2 votes

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    Under Review  ·  1 comment  ·  Gradients  ·  Admin →
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  13. Missing fonts with asterisk still appear in Illustrator font menu — even after cache cleanup

    Illustrator keeps showing missing fonts with an asterisk (*) in the font menu, even when those fonts are no longer installed or active.

    This happens even in new blank documents and after multiple attempts to clean caches and reset preferences.

    It makes the font list cluttered and hard to navigate, especially for users who work with many typefaces.

    Please consider adding an option to hide missing fonts from the font menu, or improve the way Illustrator handles font references and cache rebuilding.

    This issue has been affecting productivity and font management for a long time.

    2 votes

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  14. 13 votes

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  15. Not Getting "Overwrite notification" when exporting using "File/Export/Export as..."

    This only started happening recently and I'm not sure what to do to fix it. Whenever I export a file using the "Export as..." feature, I'll navigate to the location where it was previously exported and click the "Export" button. I used to get an overwrite notification asking if I wished to do so and I'd just click yes or no. Now, for some reason, that notification isn't triggering and Adobe Illustrator is just overwriting. I tried using Windows Explorer to copy and paste a file to the same location, and Windows "does" give the standard notification to confirm overwrite.…

    2 votes

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  16. Spell check error - changes language to Bulgarian

    Spell Check starts in English for the first few then always changes to Bulgarian! This renders spell check absolutely useless, unless I happen to type in Bulgarian... which I haven't had the need to so far.

    3 votes

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  17. 「プリント」を実行した直後に Illustrator がクラッシュして終了する

    Illustratorのバージョン:
Illustrator 29.4 日本語版
    OS:
macOS Sonoma 14.7.7
    ハードウェア環境:
    ・機種名:iMac Retina 5K, 27-inch, 2020
    ・CPU:3.3 GHz 6コア Intel Core i5
    ・メモリ:8 GB 2667 MHz DDR4
    ・GPU:AMD Radeon Pro 5300 4GB
    プリンター:
Fuji Xerox DocuColor 1450 GA(Wi-Fi接続)

    再現手順:
    1. Illustrator で任意のドキュメントを開く
    2. メニュー「ファイル」>「プリント」を選択
    3. プリントダイアログで用紙サイズや設定を変更
    4. 「プリント」をクリック

    実際の結果:
    ・「プリント」を実行した直後に Illustrator がクラッシュして終了する
    期待する結果:
    ・「プリント」を実行しても落ちずに、正常にプリント処理が行われる

    補足情報:
    ・データの複雑さやIllustratorの起動時間は関係ないように感じる
    ・他の EPSON 製プリンターでは同じ操作を行ってもクラッシュは発生しない
    ・DocuColor 1450 GA のプリンタードライバーを再インストールしたが、問題は改善しなかった

    クラッシュレポートのスクリーンショットを添付します。

    2 votes

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    Under Review  ·  12 comments  ·  Print  ·  Admin →
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  18. Color Mixer in Control and Properties panels gets broken after using Tab

    The Color Mixer in Properties and Control works oddly. Here, I try to navigate my fields with Tab, and then drag one slider — boom, it all breaks: sliders vanish, active fields become visually inactive, closing it becomes very hard...

    I feel like it started happening when the generative virus put its tendrils into Ai.

    22 votes

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    Based on some recent comments reopening this. The comment, though, are confusing as of now and do indicate to right version where a break in functionality could be established and different people reporting different behavior with same version. Team will investigate this again.

  19. Suffix still gets added when an image is exported even though the option to add it is disabled

    While exporting a AI file to, for example JPG, the checkbox for automatic file extension (suffix) is unchecked. When I export it, the filename gets a extension (suffix) '-01' behind it. When I export, check the box, and uncheck it, the file saves without the extension (suffix), like it should. So every time I have to check and uncheck the option before exporting. Very annoying. Never had this issue before.

    Newest updated installed 29.6.1 on Windows 10 Pro.

    Anyone else has the same issue?

    7 votes

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  20. Save/Export Dialog Fails on macOS 26 Beta — System UI Freezes After Error

    Operating System:
    macOS 26 Beta (Tahoe), latest developer beta as of July 2025
    Mac model: MacBook Pro M2 (2022)

    Adobe Illustrator Version:
    Latest available via Creative Cloud as of July 3, 2025 (v28.x.x)

    Steps to Reproduce the Issue:

    Open Adobe Illustrator.

    Create or open any file.

    Go to File > Save As or File > Export.

    The system attempts to open the save dialog but fails.

    The following error appears:
    “The save file operation failed. The save file operation failed to connect to the open and save panel service.”

    After that, core macOS interface components freeze, including:

    Finder

    The menu…

    1 vote

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