160 results found

1. Memory error after exporting in EPS (ID -108)

   On Illustrator 30.6 every time I export a multipage file to eps format, every artboard as a single file, the file exported are ok, but if I return to the original AI file to save the changes I receive a memory error (see the screenshot) then is not possible to save the AI file no more, and I have to use the SAVE AS command to save a new AI document from the original.
   This bug appeared in Illustrator 30.6

   iMac PRO 2017 3.2 GHZ
   MacOS 15.7.7
   Radeon Pro Vega 56 8 GB

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   1 comment  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team is able to reproduce it and is going to fix it. Thank you for the report!

2. Harmony rules selector bug

   When I open the harmony rules selector in the Color Guide, it always shows the rules for the color red even if I have selected any other color.

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   Under Review  ·  2 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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3. Adobe Illustrator 2026 Crashes with Uncompressed TIFF (Compression: None)

   Dear Adobe Illustrator Engineering Team,

   I am reporting what appears to be a compatibility regression or TIFF parsing issue that causes Adobe Illustrator to crash consistently when opening documents containing specific TIFF images saved with Compression = None (Uncompressed TIFF).

   Adobe Illustrator 2026 on Windows
   Standard TIFF, no compression
   Interleaved (RGBRGB) pixel order
   IBM PC (Little Endian) byte order

   Illustrator crashes immediately when opening or placing TIFF files saved without compression.

   The same files become fully functional after being re-saved using LZW compression, without any changes to image content, dimensions, color mode, bit depth, or metadata.

   This behavior strongly suggests that the issue is related to Illustrator's handling of the uncompressed TIFF encoding path, rather than the image data itself.

   Reproduction Steps
   1. Create or export a TIFF image.
   2. Save using:
   Compression: None
   Standard TIFF format
   Place the TIFF into an Illustrator document, or open an existing Illustrator file containing the TIFF.
   Illustrator immediately crashes or closes without warning.

   Control Test
   1. Open the same TIFF file in Photoshop.
   2. Re-save the file using:
   Compression: LZW
   Reopen the Illustrator document.

   Result: Illustrator opens normally and the image is rendered correctly.

   Expected Behavior
   Adobe Illustrator should maintain compatibility with TIFF files saved using Compression: None, as this is part of the TIFF specification and has historically been a standard format used in:

   Print production
   Publishing workflows
   Archival imaging
   Legacy design projects
   Prepress environments
   Actual Behavior
   Immediate application crash.
   No meaningful error message is displayed.
   The issue is fully reproducible.
   Switching only the TIFF compression method from None to LZW resolves the problem.
   Business Impact

   This issue has a significant impact on long-term project compatibility.

   My organization maintains a large archive of historical design projects that contain numerous TIFF assets saved without compression. These files were created over many years and remain part of active production workflows.

   Because Illustrator cannot reliably open these files, we are forced to:

   Locate the original TIFF assets.
   Batch-convert legacy images.
   Rebuild or repair historical project files.

   This creates unnecessary production delays and introduces risk to archived projects that should remain fully compatible with current Adobe software.

   Technical Observation

   Based on testing, the crash appears specifically linked to TIFF files using:

   Compression = None (Uncompressed)

   while TIFF files using:

   LZW
   ZIP

   appear to function normally.

   This may indicate an issue in Illustrator's TIFF decoding routine, memory allocation process, or compatibility handling for uncompressed raster data.

   Request

   Could the Illustrator engineering team please:

   Investigate support for uncompressed TIFF files.
   Verify whether this behavior is a known issue or regression.
   Restore compatibility with TIFF images saved using Compression: None.
   Provide guidance regarding any temporary workaround beyond manual conversion of legacy assets.

   I would be happy to provide sample TIFF files and crash logs if needed to assist with debugging and reproduction.

   Thank you for your time and for continuing to improve Illustrator's reliability and backward compatibility.

   Best Regards,

   Mohamed Zakaria
   Graphic Designer & Brand Consultant

   Dear Adobe Illustrator Engineering Team,

   I am reporting what appears to be a compatibility regression or TIFF parsing issue that causes Adobe Illustrator to crash consistently when opening documents containing specific TIFF images saved with Compression = None (Uncompressed TIFF).

   Adobe Illustrator 2026 on Windows
   Standard TIFF, no compression
   Interleaved (RGBRGB) pixel order
   IBM PC (Little Endian) byte order

   Illustrator crashes immediately when opening or placing TIFF files saved without compression.

   The same files become fully functional after being re-saved using LZW compression, without any changes to image content, dimensions, color mode, bit depth, or metadata.

   This behavior strongly suggests… more

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   Under Review  ·  3 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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4. Saving as SVG changed in 30.5.1 and no longer respects artboard

   Beginning with version 30.5.1 (apparently), the full size of the artboard is no longer used when saving to SVG, but instead the bounds are reduced to fit the artwork. This is breaking my workflow with tools used downstream where I need the fixed sized artboard that I'm using. I reverted to version 30.4, and the problem went away.

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   6 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team is able to reproduce this internally and intends to fix it.

5. New proofread feature finds that dummy text is violating the community guidelines

   This is more fun that a real problem, but some people may be irritated that the new proofread function finds words that violate the community guidelines when used on standard "Lorem ipsum ..." dummy text. ;-)

   Maybe this should be whitelistet somehow.

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   0 comments  ·  Other...  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team is looking into it, thanks.

6. 書き出し時の同名ファイルの警告が出ない

   png、jpgでの書き出しのとき、すでに同じファイル名がある場合に警告メッセージが出なくなり、そのまま上書きされてしまいます。
   上書きの警告メッセージの出し方、またはそれ自体が無くなったのであれば、改善していただきたいです。ver30.5.1です。
   ちなみに、ネットでいろいろ調べると「環境設定」に「書き出し」があるとか出てくるのですが、その書き出し自体の項目も無くなっています。

   2 votes

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   2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team is aware of this problem.

   It’s a Windows-only bug, not specific to the latest build.

   As soon as anything changes, someone from the team would leave a comment or update the status of the report.

7. View menu - Spanish word for "flattening" is misspelled

   It should say "acoplamiento" instead.

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   Under Review  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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8. Exporting To SVG Format

   Illustrator 30.2.1 has a consistent SVG exporting bug. I created some images containing gradients. When I export to SVG the first time, AI will create a correct SVG file. However, subsequent exports, AI will leave out all gradients. If I close the file and reopen it, the cycle repeats.

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   Under Review  ·  9 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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9. W-Hの数値がリンクアイコンがアクティブなのにリンクしない

   Illustrator ver.28 以降
   macOS14.7.2

   再現手順
   1. Illustratorを起動して、新規ドキュメントを開き、アートボード上に矩形を描く。
   2. コントロールバーのWをクリックしてパネルを展開する。
   3. Wの欄に数値を入力し、タブキーでHに移る。
   4. リンクアイコンがアクティブになっているにも関わらずWとHの数値がリンクしない。親元のコントロールバーでは正常にリンクしている。

   期待する結果
   リンクアイコンの表示どおりWとHの値がリンクする。

   実際の結果
   片方の入力にもう一方が追随しない。

   代替の手順。
   数字を入力する前にアクティブになっているリンクアイコンをクリックしてオフにし、再度クリックしてリンクをアクティブにする。
   起動後１度だけこの手順を行うと以降は正常に動作する。

   [EN]
   Step to reproduce
   1. Launch Illustrator, open a new document, and draw a rectangle on the artboard.
   2. Click W on the Control Bar to expand the transform panel.
   3. Enter a value in the W field and press Tab to move to H.
   4. Despite the link icon being active, the W and H values do not link. They link correctly in the parent Control Bar.

   Expected Result
   W and H values link as indicated by the link icon.

   Actual Result
   Changing one value does not update the other.

   Alternative Procedure.
   Before entering numbers, click the active link icon to turn it off, then click it again to reactivate the link.
   Performing this step once after launch will ensure normal operation thereafter.

   Illustrator ver.28 以降
   macOS14.7.2

   再現手順
   1. Illustratorを起動して、新規ドキュメントを開き、アートボード上に矩形を描く。
   2. コントロールバーのWをクリックしてパネルを展開する。
   3. Wの欄に数値を入力し、タブキーでHに移る。
   4. リンクアイコンがアクティブになっているにも関わらずWとHの数値がリンクしない。親元のコントロールバーでは正常にリンクしている。

   期待する結果
   リンクアイコンの表示どおりWとHの値がリンクする。

   実際の結果
   片方の入力にもう一方が追随しない。

   代替の手順。
   数字を入力する前にアクティブになっているリンクアイコンをクリックしてオフにし、再度クリックしてリンクをアクティブにする。
   起動後１度だけこの手順を行うと以降は正常に動作する。

   [EN]
   Step to reproduce
   1. Launch Illustrator, open a new document, and draw a rectangle on the artboard.
   2. Click W on the Control Bar to expand the transform panel.
   3. Enter a value in the W field and press Tab to move to H.
   4. Despite the link icon being active, the W and H values do not link. They link correctly in the parent Control Bar.

   Expected Result
   W and H values link as indicated by the link… more

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   8 votes

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   5 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

   The issue seems to visible at our end after closing the Illustrator and reopening the file. However, it is just the value does not get updated in the pop up panel. The transformation change on the object happens fine and is reflected properly in the properties panel as well. Let us know if you are experience similar behavior or not.

10. PDF with negative values for BleedBox, MediaBox shows incorrectly

    A PDF with negative values for the lower left corner of BleedBox, MediaBox and a TrimBox that has its lower left corner at (0,0) shows differently in Illustrator and Acrobat. Acrobat (and other PDF viewers) show the contents as expected, in Illustrator the content seems shifted.

    The attached example PDF has three different pages, the first two pages look as expected, the last page (with the negative values) does not look the same in Illustrator and Acrobat.

    For a more in-depth discussion, see https://github.com/Kozea/WeasyPrint/issues/2685

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    2 votes

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    0 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team is able to confirm it and is planning to investigate it.

11. Document Raster Effects settings not being honored on all affected objects

    Illustrator 30.1 on MacOS 14.6.1
    Changing the Document Raster Effects settings used to affect all objects with pixel effects, at current it appears not to anymore and one has to manually force an update of the Drop Shadow effect for example.

    Regards,
    Pfaffenbichler

    3 votes

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    3 comments  ·  Effects, Appearance, Graphic Styles  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Confirmed in house, scheduled for fixing

12. Dragging a guide with Real-Time Drawing and Editing mode enabled makes black or cyan edges appear for all objects

    I'm not sure if this is a possible feature, if so please let me know for what I can use it. Otherwise I would like to report it.

    For example the following explanation:
    I place some retangles on the artboard. Two objects get a color filling and the third one is filled with white. I use a ruler on one of the colored objects. When I drag the same ruler again, the white object appears and all object have a black stroke. When I drag a second ruler the white object does not appear. If I grab the second ruler again, the white object appears again. And so on, no matter how many rulers there are.

    I took a Screenrecord to show you. Looking forward to hear from you guys.

    I'm not sure if this is a possible feature, if so please let me know for what I can use it. Otherwise I would like to report it.

    For example the following explanation:
    I place some retangles on the artboard. Two objects get a color filling and the third one is filled with white. I use a ruler on one of the colored objects. When I drag the same ruler again, the white object appears and all object have a black stroke. When I drag a second ruler the white object does not appear. If I grab the second ruler… more

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    2 votes

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    3 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team is investigating this.

13. Spot swatch color is not saved correctly when changing the color of an existing swatch

    1. Details of your operating system: Microsoft Windows 10 Pro (10.0.19045 Build 19045)

    2. The version of Adobe Illustrator (desktop): 30.0

    3. The steps you were taking when you experienced the issues:
       Create a new document, add a spot swatch and set the color to 100% cyan (or any color). Apply this spot swatch to an object, like a rectangle for example. Save the document as an .ai file. Then, change the color of the spot swatch to a different color (for example 100% yellow, or any color). Save the document again as an .ai file. Open the document in Acrobat.

    4. Your expected result and the actual result:
       Expected result is that the rectangle in the file when opened in Acrobat should be 100% yellow, following the example above, or whatever the spot swatch color was changed to. Actual result is that the rectangle remains the original color when the document was first saved. If the spot swatch is changed, then copied into a new document then it displays correctly when saved.

    5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
       Open the file in Illustrator and the rectangle is yellow. Open the file in Acrobat and the rectangle is cyan.

    Why does this matter? Many production printing RIPs use the embedded PDF data in the .ai file. If the spot swatch color data is not being updated correctly on a subsequent file save this causes issues in production workflows.

    1. Details of your operating system: Microsoft Windows 10 Pro (10.0.19045 Build 19045)

    2. The version of Adobe Illustrator (desktop): 30.0

    3. The steps you were taking when you experienced the issues:
       Create a new document, add a spot swatch and set the color to 100% cyan (or any color). Apply this spot swatch to an object, like a rectangle for example. Save the document as an .ai file. Then, change the color of the spot swatch to a different color (for example 100% yellow, or any color). Save the document again as an .ai file. Open the document in Acrobat.

    4. Your expected… more

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    3 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    Reproducible at the team’s side, will be fixed

14. Cannot Save as New File in v30

    Using the latest version of Adobe Illustrator (2026 version?)

    Trying to "save as new" but the save window does not load completely and then button shapes inside disappear and remains in this state. The only thing you can do is close the box.

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    4 votes

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    4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team has identified an issue for a small subset of users who are on the Windows operating system and also have their network traffic routed through a proxy.

    A temporary solution to this issue is the following:

    1. Open up PowerShell
    2. Copy and paste the following commands:

    cd "C:\Program Files\Adobe\Adobe Illustrator 2026"$env:WEBVIEW2_ADDITIONAL_BROWSER_ARGUMENTS = "--use-system-proxy-resolver"& '.\Illustrator.exe'

15. Gradient panel bug

    I can't scroll in the Gradient panel like in the Libraries panel where i can see the other options or like the Properties panel when there's more options, but the space is not enough, but you can scroll so you can see the rest. And also the little panel where you can see the default styles of gradients is taken so much space and you can't minimize that space, that could be good, or just leave a line where you can see a limited or recent styles chosen but then you can click so it expands and shows you the entire library.

    I can't scroll in the Gradient panel like in the Libraries panel where i can see the other options or like the Properties panel when there's more options, but the space is not enough, but you can scroll so you can see the rest. And also the little panel where you can see the default styles of gradients is taken so much space and you can't minimize that space, that could be good, or just leave a line where you can see a limited or recent styles chosen but then you can click so it expands and shows you the… more

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    2 votes

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    Under Review  ·  1 comment  ·  Gradients  ·  Delete…  ·  Admin →
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16. Missing fonts with asterisk still appear in Illustrator font menu — even after cache cleanup

    Illustrator keeps showing missing fonts with an asterisk (*) in the font menu, even when those fonts are no longer installed or active.

    This happens even in new blank documents and after multiple attempts to clean caches and reset preferences.

    It makes the font list cluttered and hard to navigate, especially for users who work with many typefaces.

    Please consider adding an option to hide missing fonts from the font menu, or improve the way Illustrator handles font references and cache rebuilding.

    This issue has been affecting productivity and font management for a long time.

    2 votes

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    Under Review  ·  4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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17. Export Selections Format Settings Missing Illustrator 29.8.1

    Asset Export / Format Settings is missing image options.
    Mac OS Sonoma 14.4.1

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    13 votes

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    Under Review  ·  7 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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18. Not Getting "Overwrite notification" when exporting using "File/Export/Export as..."

    This only started happening recently and I'm not sure what to do to fix it. Whenever I export a file using the "Export as..." feature, I'll navigate to the location where it was previously exported and click the "Export" button. I used to get an overwrite notification asking if I wished to do so and I'd just click yes or no. Now, for some reason, that notification isn't triggering and Adobe Illustrator is just overwriting. I tried using Windows Explorer to copy and paste a file to the same location, and Windows "does" give the standard notification to confirm overwrite. It's only when I'm using Illustrator (specifically "File/Export/Export as..." with "Use Artboards" checked, that it's skipping that step.

    It doesn't matter what format I'm exporting.

    I created a 100 pt x 100 pt artboard.  Export as JPG to desktop with settings outlined in the attachment.  When I try to repeat the process, I should get an overwrite notification but I do not..  No notification. The process simply overwrites without question.

    I'm on PC

    Microsoft Windows 11 Professional Version 24H2
    Illustrator version 29.8.2 (64 bit)

    This only started happening recently and I'm not sure what to do to fix it. Whenever I export a file using the "Export as..." feature, I'll navigate to the location where it was previously exported and click the "Export" button. I used to get an overwrite notification asking if I wished to do so and I'd just click yes or no. Now, for some reason, that notification isn't triggering and Adobe Illustrator is just overwriting. I tried using Windows Explorer to copy and paste a file to the same location, and Windows "does" give the standard notification to confirm overwrite.… more

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    Under Review  ·  4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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19. Spell check error - changes language to Bulgarian

    Spell Check starts in English for the first few then always changes to Bulgarian! This renders spell check absolutely useless, unless I happen to type in Bulgarian... which I haven't had the need to so far.

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    3 votes

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    2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminAkshaya Saxena (Admin, Adobe Illustrator) responded

    All - if you are still running into this issue with latest Illustrator version v30.2.1, please make a comment here.

20. 「プリント」を実行した直後に Illustrator がクラッシュして終了する

    Illustratorのバージョン:
Illustrator 29.4 日本語版
    OS:
macOS Sonoma 14.7.7
    ハードウェア環境:
    ・機種名：iMac Retina 5K, 27-inch, 2020
    ・CPU：3.3 GHz 6コア Intel Core i5
    ・メモリ：8 GB 2667 MHz DDR4
    ・GPU：AMD Radeon Pro 5300 4GB
    プリンター:
Fuji Xerox DocuColor 1450 GA（Wi-Fi接続）

    再現手順:
    1. Illustrator で任意のドキュメントを開く
    2. メニュー「ファイル」＞「プリント」を選択
    3. プリントダイアログで用紙サイズや設定を変更
    4. 「プリント」をクリック

    実際の結果:
    ・「プリント」を実行した直後に Illustrator がクラッシュして終了する
    期待する結果:
    ・「プリント」を実行しても落ちずに、正常にプリント処理が行われる

    補足情報:
    ・データの複雑さやIllustratorの起動時間は関係ないように感じる
    ・他の EPSON 製プリンターでは同じ操作を行ってもクラッシュは発生しない
    ・DocuColor 1450 GA のプリンタードライバーを再インストールしたが、問題は改善しなかった

    クラッシュレポートのスクリーンショットを添付します。

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    Under Review  ·  12 comments  ·  Print  ·  Delete…  ·  Admin →
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