158 results found

1. The gradient is not displayed correctly when moving the shape in any blending mode (e.g. Screen)

   When I move an object with a gradient in a blend mode, the gradient seems to stay in place while I move it, and only applies after I release the cursor. As you can see from the screenshots, I am not moving the gradient, but rather moving the object itself.

   This is very annoying; I've never had this happen before. I'm very disappointed that I updated to the new version.

   Is there any solution?

   Illustrator 30.1 / 30.0

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   2 comments  ·  Gradients  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team is investigating this

2. Dragging a guide with Real-Time Drawing and Editing mode enabled makes black or cyan edges appear for all objects

   I'm not sure if this is a possible feature, if so please let me know for what I can use it. Otherwise I would like to report it.

   For example the following explanation:
   I place some retangles on the artboard. Two objects get a color filling and the third one is filled with white. I use a ruler on one of the colored objects. When I drag the same ruler again, the white object appears and all object have a black stroke. When I drag a second ruler the white object does not appear. If I grab the second ruler again, the white object appears again. And so on, no matter how many rulers there are.

   I took a Screenrecord to show you. Looking forward to hear from you guys.

   I'm not sure if this is a possible feature, if so please let me know for what I can use it. Otherwise I would like to report it.

   For example the following explanation:
   I place some retangles on the artboard. Two objects get a color filling and the third one is filled with white. I use a ruler on one of the colored objects. When I drag the same ruler again, the white object appears and all object have a black stroke. When I drag a second ruler the white object does not appear. If I grab the second ruler… more

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   2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team is investigating this.

3. Moving several points of an area type or type on path causes "undo"

   I am no longer able to move multiple anchor points for text on a path in v30 (GPU mode).
   I'm using a Studio M2 Max with MacOS 15.5..

   The attached video demonstrates this behavior. I have two duplicate paths. While using "View using GPU" I try to edit multiple nodes on the text path. What happens is:

   1. the preview of the path disappears while I'm trying to move the nodes.
   2. the entire line moves, even though I've only selected a few nodes.
   3. my type was replaced with the "Lorem Ipsum" text (this happens intermittently, not every time).

   But, when I switch to "View using CPU" the program functions normally.

   This is something I do very frequently, and I typically have GPU mode on, so this is a new behavior.

   I tested this on other installed versions of Illustrator:

   On v29.8.2 I am able to move multiple nodes, but the preview of the path still disappears while you're moving it. Switching to CPU mode corrects that.

   On v.28.7.2 Everything works normally, both in GPU and CPU modes.

   ---

   Edit: After posting this, I now believe that this might be related to the setting "Real-Time Drawing and Editing". Turning that off "seems" to fix things (for both v30 and v29).

   But it should be noted, in 28.7.2 I CAN keep "Real-Time Drawing and Editing" enabled AND use GPU mode and everything functions fine.

   I am no longer able to move multiple anchor points for text on a path in v30 (GPU mode).
   I'm using a Studio M2 Max with MacOS 15.5..

   The attached video demonstrates this behavior. I have two duplicate paths. While using "View using GPU" I try to edit multiple nodes on the text path. What happens is:

   1. the preview of the path disappears while I'm trying to move the nodes.
   2. the entire line moves, even though I've only selected a few nodes.
   3. my type was replaced with the "Lorem Ipsum" text (this happens intermittently, not every time).

   But, when I… more

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   3 votes

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   1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team is investigating this problem.

4. Dotted Guides are not precise in GPU preview

   Guides should allow us to be sure about alignment.
   And while in CPU it’s mostly true, in GPU preview dotted guides get drawn 1 pixel off.
   These should perfectly overlap the edges of the object aligned!

   Look at the GIF attached

   If you notice a bug with the bounding bounding box not getting displayed when I select the rectangle in the CPU Preview mode — it’s a separate Beta-only bug, reported here: http://illustrator.uservoice.com/forums/939477/suggestions/50759876

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   2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team is investigating this problem.

5. "Open" window loads blank and duplicates

   Operating System:
   macOS 15 Tahoe – MacBook Pro M1 Pro, 32 GB RAM (Apple Silicon)

   Illustrator Version:
   Adobe Illustrator 30.0 (desktop)

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   Issue Description

   When I try to open files using File > Open… or the shortcut Cmd + O, the “Open” dialog window does not appear immediately. Sometimes it takes several seconds, and other times it takes minutes before it shows up.

   Because of the delay, if I press Cmd+O again or click File > Open repeatedly, Illustrator eventually opens multiple overlapping blank windows. These windows appear with a dark/empty content area and no file information loaded.
   They also become unresponsive for a while.

   Screenshot attached below (multiple “open” dialog windows stacked and blank)

   Steps to Reproduce
   1. Open Adobe Illustrator 30.0.
   2. Go to File > Open…, or press Cmd + O.
   3. Wait for the dialog to appear (it delays significantly).
   4. Press Cmd + O again thinking it didn’t register.
   5. Illustrator eventually opens several overlapping empty windows.

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   Expected Result

   The Open… dialog should appear instantly, in the usual macOS native window, showing recent files, local files, and cloud documents.

   ⸻

   Actual Result
   • The Open window takes several seconds or minutes to appear.
   • Multiple windows appear if the command was pressed more than once.
   • Windows open blank with no content loaded.
   • The app becomes unresponsive during this delay.

   Operating System:
   macOS 15 Tahoe – MacBook Pro M1 Pro, 32 GB RAM (Apple Silicon)

   Illustrator Version:
   Adobe Illustrator 30.0 (desktop)

   ⸻

   Issue Description

   When I try to open files using File > Open… or the shortcut Cmd + O, the “Open” dialog window does not appear immediately. Sometimes it takes several seconds, and other times it takes minutes before it shows up.

   Because of the delay, if I press Cmd+O again or click File > Open repeatedly, Illustrator eventually opens multiple overlapping blank windows. These windows appear with a dark/empty content area and no file information loaded.
   They also… more

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   8 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team has identified an issue for a small subset of users who are on the Windows operating system and also have their network traffic routed through a proxy.

   A temporary solution to this issue is the following:

   1. Open up PowerShell
   2. Copy and paste the following commands:

   cd "C:\Program Files\Adobe\Adobe Illustrator 2026"$env:WEBVIEW2_ADDITIONAL_BROWSER_ARGUMENTS = "--use-system-proxy-resolver"& '.\Illustrator.exe'

6. Spot swatch color is not saved correctly when changing the color of an existing swatch

   1. Details of your operating system: Microsoft Windows 10 Pro (10.0.19045 Build 19045)

   2. The version of Adobe Illustrator (desktop): 30.0

   3. The steps you were taking when you experienced the issues:
      Create a new document, add a spot swatch and set the color to 100% cyan (or any color). Apply this spot swatch to an object, like a rectangle for example. Save the document as an .ai file. Then, change the color of the spot swatch to a different color (for example 100% yellow, or any color). Save the document again as an .ai file. Open the document in Acrobat.

   4. Your expected result and the actual result:
      Expected result is that the rectangle in the file when opened in Acrobat should be 100% yellow, following the example above, or whatever the spot swatch color was changed to. Actual result is that the rectangle remains the original color when the document was first saved. If the spot swatch is changed, then copied into a new document then it displays correctly when saved.

   5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
      Open the file in Illustrator and the rectangle is yellow. Open the file in Acrobat and the rectangle is cyan.

   Why does this matter? Many production printing RIPs use the embedded PDF data in the .ai file. If the spot swatch color data is not being updated correctly on a subsequent file save this causes issues in production workflows.

   1. Details of your operating system: Microsoft Windows 10 Pro (10.0.19045 Build 19045)

   2. The version of Adobe Illustrator (desktop): 30.0

   3. The steps you were taking when you experienced the issues:
      Create a new document, add a spot swatch and set the color to 100% cyan (or any color). Apply this spot swatch to an object, like a rectangle for example. Save the document as an .ai file. Then, change the color of the spot swatch to a different color (for example 100% yellow, or any color). Save the document again as an .ai file. Open the document in Acrobat.

   4. Your expected… more

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   3 votes

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   1 comment  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Reproducible at the team’s side, will be fixed

7. Cannot Save as New File in v30

   Using the latest version of Adobe Illustrator (2026 version?)

   Trying to "save as new" but the save window does not load completely and then button shapes inside disappear and remains in this state. The only thing you can do is close the box.

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   4 votes

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   4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team has identified an issue for a small subset of users who are on the Windows operating system and also have their network traffic routed through a proxy.

   A temporary solution to this issue is the following:

   1. Open up PowerShell
   2. Copy and paste the following commands:

   cd "C:\Program Files\Adobe\Adobe Illustrator 2026"$env:WEBVIEW2_ADDITIONAL_BROWSER_ARGUMENTS = "--use-system-proxy-resolver"& '.\Illustrator.exe'

8. Gradient panel bug

   I can't scroll in the Gradient panel like in the Libraries panel where i can see the other options or like the Properties panel when there's more options, but the space is not enough, but you can scroll so you can see the rest. And also the little panel where you can see the default styles of gradients is taken so much space and you can't minimize that space, that could be good, or just leave a line where you can see a limited or recent styles chosen but then you can click so it expands and shows you the entire library.

   I can't scroll in the Gradient panel like in the Libraries panel where i can see the other options or like the Properties panel when there's more options, but the space is not enough, but you can scroll so you can see the rest. And also the little panel where you can see the default styles of gradients is taken so much space and you can't minimize that space, that could be good, or just leave a line where you can see a limited or recent styles chosen but then you can click so it expands and shows you the… more

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   2 votes

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   Under Review  ·  1 comment  ·  Gradients  ·  Delete…  ·  Admin →
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9. Pasting an object with perceptual gradient applied expands it and converts into an image

   1. Create a rectangle and fill it with a gradient (liner/radial)
   2. In the gradient panel, change the method from Classic to Perceptual
   3. Copy the object
   4. Paste the object

   Check the Appearance panel — it’d show the object is now an image, with the original perceptual fill tucked under the pixels!
   And if the object had a stroke, it becomes a group with a stroke in it separated.

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   5 votes

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   6 comments  ·  Gradients  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   The team can reproduce the issue at their side.

10. Missing fonts with asterisk still appear in Illustrator font menu — even after cache cleanup

    Illustrator keeps showing missing fonts with an asterisk (*) in the font menu, even when those fonts are no longer installed or active.

    This happens even in new blank documents and after multiple attempts to clean caches and reset preferences.

    It makes the font list cluttered and hard to navigate, especially for users who work with many typefaces.

    Please consider adding an option to hide missing fonts from the font menu, or improve the way Illustrator handles font references and cache rebuilding.

    This issue has been affecting productivity and font management for a long time.

    2 votes

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    Under Review  ·  4 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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11. Export Selections Format Settings Missing Illustrator 29.8.1

    Asset Export / Format Settings is missing image options.
    Mac OS Sonoma 14.4.1

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    13 votes

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    Under Review  ·  7 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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12. Not Getting "Overwrite notification" when exporting using "File/Export/Export as..."

    This only started happening recently and I'm not sure what to do to fix it. Whenever I export a file using the "Export as..." feature, I'll navigate to the location where it was previously exported and click the "Export" button. I used to get an overwrite notification asking if I wished to do so and I'd just click yes or no. Now, for some reason, that notification isn't triggering and Adobe Illustrator is just overwriting. I tried using Windows Explorer to copy and paste a file to the same location, and Windows "does" give the standard notification to confirm overwrite. It's only when I'm using Illustrator (specifically "File/Export/Export as..." with "Use Artboards" checked, that it's skipping that step.

    It doesn't matter what format I'm exporting.

    I created a 100 pt x 100 pt artboard.  Export as JPG to desktop with settings outlined in the attachment.  When I try to repeat the process, I should get an overwrite notification but I do not..  No notification. The process simply overwrites without question.

    I'm on PC

    Microsoft Windows 11 Professional Version 24H2
    Illustrator version 29.8.2 (64 bit)

    This only started happening recently and I'm not sure what to do to fix it. Whenever I export a file using the "Export as..." feature, I'll navigate to the location where it was previously exported and click the "Export" button. I used to get an overwrite notification asking if I wished to do so and I'd just click yes or no. Now, for some reason, that notification isn't triggering and Adobe Illustrator is just overwriting. I tried using Windows Explorer to copy and paste a file to the same location, and Windows "does" give the standard notification to confirm overwrite.… more

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    2 votes

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    Under Review  ·  4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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13. Suffix still gets added when an image is exported even though the option to add it is disabled

    While exporting a AI file to, for example JPG, the checkbox for automatic file extension (suffix) is unchecked. When I export it, the filename gets a extension (suffix) '-01' behind it. When I export, check the box, and uncheck it, the file saves without the extension (suffix), like it should. So every time I have to check and uncheck the option before exporting. Very annoying. Never had this issue before.

    Newest updated installed 29.6.1 on Windows 10 Pro.

    Anyone else has the same issue?

    7 votes

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    5 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team investigates this

14. Save/Export Dialog Fails on macOS 26 Beta — System UI Freezes After Error

    Operating System:
    macOS 26 Beta (Tahoe), latest developer beta as of July 2025
    Mac model: MacBook Pro M2 (2022)

    Adobe Illustrator Version:
    Latest available via Creative Cloud as of July 3, 2025 (v28.x.x)

    Steps to Reproduce the Issue:

    Open Adobe Illustrator.

    Create or open any file.

    Go to File > Save As or File > Export.

    The system attempts to open the save dialog but fails.

    The following error appears:
    “The save file operation failed. The save file operation failed to connect to the open and save panel service.”

    After that, core macOS interface components freeze, including:

    Finder

    The menu bar

    The Dock

    The only way to recover is to open Activity Monitor or run killall Finder from Terminal.

    Expected Result:
    The Save or Export dialog should appear, allowing me to choose a file name and location.

    Actual Result:
    The dialog fails to open, shows an error message, and the macOS UI becomes unresponsive until manually restarted.

    Additional Notes:

    This issue started immediately after installing macOS 26 Beta (Tahoe).

    The same behavior occurs in Adobe Photoshop as well.

    Native macOS apps like Preview or TextEdit do not experience this issue.

    I’ve tested restarting the Mac, reinstalling Illustrator, resetting preferences, and booting in Safe Mode.

    The system process com.apple.appkit.xpc.openAndSavePanelService does not appear to be running when this happens.

    Supporting Material:
    Uploading a screen recording separately as requested.

    Operating System:
    macOS 26 Beta (Tahoe), latest developer beta as of July 2025
    Mac model: MacBook Pro M2 (2022)

    Adobe Illustrator Version:
    Latest available via Creative Cloud as of July 3, 2025 (v28.x.x)

    Steps to Reproduce the Issue:

    Open Adobe Illustrator.

    Create or open any file.

    Go to File > Save As or File > Export.

    The system attempts to open the save dialog but fails.

    The following error appears:
    “The save file operation failed. The save file operation failed to connect to the open and save panel service.”

    After that, core macOS interface components freeze, including:

    Finder

    The menu… more

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    1 vote

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    Under Review  ·  2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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15. GPU Preview glitches with clipping masks and transparency (since Illustrator 29.6.0), white rectangle appears below

    I've encountered a rendering issue starting in Illustrator 29.6.0, and it's still present in 29.6.1. Here's how to reproduce it:

    1. Create a simple circle.
    2. Create a simple rectangle.
    3. Place the circle inside the rectangle using a clipping mask.
    4. Apply any transparency to the circle (e.g., set opacity < 100%, or add a drop shadow).

    Result:
    The rendering becomes corrupted for any object positioned beneath the clipping mask (try placing a filled shape underneath to see the issue clearly).

    Additional Notes:

    The issue only appears in GPU Preview.
    Switching to CPU Preview restores correct rendering.
    Changing the color profile or color model did not resolve the issue.
    Deleting Illustrator's preferences folder also had no effect.
    Rolling back to Illustrator 29.5 resolves the issue.
    Apologies for not including a screenshot – I rolled back to 29.5 before capturing one.

    System:
    iMac Retina 5K (27", 2017)
    macOS Ventura 13.7.6

    I've encountered a rendering issue starting in Illustrator 29.6.0, and it's still present in 29.6.1. Here's how to reproduce it:

    1. Create a simple circle.
    2. Create a simple rectangle.
    3. Place the circle inside the rectangle using a clipping mask.
    4. Apply any transparency to the circle (e.g., set opacity < 100%, or add a drop shadow).

    Result:
    The rendering becomes corrupted for any object positioned beneath the clipping mask (try placing a filled shape underneath to see the issue clearly).

    Additional Notes:

    The issue only appears in GPU Preview.
    Switching to CPU Preview restores correct rendering.
    Changing the color profile or color… more

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    24 votes

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    39 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team is reinvestigating this problem.

16. PDF/X-4で書き出す際にダウンサンプルされる

    macOS14.7.2/Imac27inch i5/32GB mem/1TB ssd
    Illustrator ver29.5

    再現手順
    1.800ppiのモノクロ2開帳の画像をドキュメントに原寸で配置する。
    2.ファイル→コピーを保存を実行、PDF形式を選択し次のダイアログでプリセット「PDF/X-4:2008（日本）」を選択して保存する。
    3.PDFを開いて配置した画像を調べると300ppiにダウンサンプルされている。

    期待する結果
    800ppiのままダウンサンプルされずに保存される。

    実際の結果
    配置したビットマップ画像は300ppiにダウンサンプルされる。

    このプリセットでは実行解像度が1800ppiを超えた際に1200ppiにダウンサンプルされるように設定されている。配置状態で800ppiの画像はダウンサンプルの条件に当てはまらない為ダウンサンプルされてはいけない。
    また、300ppiという数値はモノクロビットマップ画像を取り扱うには致命的に低い解像度と言える。

    回避方法
    ビルトインのPDF/X-4プリセットは利用せず、同等のプリセットを自身で作成して利用する。その他、プリプレス関連メーカーが配布するPDF/X-4プリセットを利用しても良い。

    EN
    Step to reproduce
    1. Place an 800ppi monochrome bitmap image in the document in its original size.
    2. Select File→Save a copy, choose PDF format, and in the next dialog, select the preset "PDF/X-4:2008 (日本)" and save the file.
    3. Open the PDF file in Acrobat and check the placed image to find that it has been downsampled to 300ppi.

    Expected result
    The image is saved without being downsampled to 800ppi.

    Actual result
    The placed bitmap image is downsampled to 300ppi.

    The preset is set to downsample to 1200ppi when the resolution exceeds 1800ppi. Images with a resolution of 800ppi in the placed state should not be downsampled because they do not meet the conditions for downsampling.
    In addition, 300ppi is a fatally low resolution for handling monochrome bitmap images.

    Workaround
    Do not use the built-in PDF/X-4 preset, but create an equivalent preset yourself. You can also use PDF/X-4 presets distributed by prepress-related manufacturers.

    macOS14.7.2/Imac27inch i5/32GB mem/1TB ssd
    Illustrator ver29.5

    再現手順
    1.800ppiのモノクロ2開帳の画像をドキュメントに原寸で配置する。
    2.ファイル→コピーを保存を実行、PDF形式を選択し次のダイアログでプリセット「PDF/X-4:2008（日本）」を選択して保存する。
    3.PDFを開いて配置した画像を調べると300ppiにダウンサンプルされている。

    期待する結果
    800ppiのままダウンサンプルされずに保存される。

    実際の結果
    配置したビットマップ画像は300ppiにダウンサンプルされる。

    このプリセットでは実行解像度が1800ppiを超えた際に1200ppiにダウンサンプルされるように設定されている。配置状態で800ppiの画像はダウンサンプルの条件に当てはまらない為ダウンサンプルされてはいけない。
    また、300ppiという数値はモノクロビットマップ画像を取り扱うには致命的に低い解像度と言える。

    回避方法
    ビルトインのPDF/X-4プリセットは利用せず、同等のプリセットを自身で作成して利用する。その他、プリプレス関連メーカーが配布するPDF/X-4プリセットを利用しても良い。

    EN
    Step to reproduce
    1. Place an 800ppi monochrome bitmap image in the document in its original size.
    2. Select File→Save a copy, choose PDF format, and in the next dialog, select the preset "PDF/X-4:2008 (日本)" and save the file.
    3. Open the PDF file in Acrobat and check the placed image to find that it has been downsampled to 300ppi.

    Expected result
    The image is saved without being downsampled to 800ppi.

    Actual result
    The placed bitmap image is downsampled to 300ppi.

    … more

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    33 votes

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    4 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team was able to reproduce the problem and intends to fix it

17. Gray popup about Unpropping appears again and again

    A grey popup appears constantly whenever I am ungrouping things to tell me about ungrouping.
    Nothing in Preferences makes this go away and I see it repeatedly so closing it once doesn't work either. I really don't need training wheels and this should be one simple option to disable all large tooltips, blue popups and gray popups. There are already enough idiosyncrasies and distractions with Illustrator.

    2 votes

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    1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The fix is expected to land in the next Beta build. These messages should and hopefully will be displayed once only.

18. Illustrator wrongly says texts were created in different version of Illustrator

    After the update, this message now appears, saying that my files were created in a different version. But it should be backwards compatible.

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    3 votes

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    1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team intends to have this fixed

19. CEPHtmlEngine keeps macOS awake

    CEPHtmlEngine erroneously keeps macOS awake by setting PreventUserIdleSystemSleep

    See details below, CEPHtmlEngine is unnecessarily keeping macOS awake using the power management API and asserting PreventUserIdleSystemSleep, on this device it has been asserting and renewing its assertion for 170 hours.

    This presents a massive physical security risk to enterprise customers as it defeats IT controlled sleep/screensaver/walkaway preferences to lock the computer.

    nick@Nicholass-MacBook-Pro ~ % pmset -g assertions
    2025-04-29 17:49:04 -0400
    Assertion status system-wide:
    BackgroundTask 0
    ApplePushServiceTask 0
    UserIsActive 1
    PreventUserIdleDisplaySleep 1
    PreventSystemSleep 0
    ExternalMedia 0
    PreventUserIdleSystemSleep 1
    NetworkClientActive 0
    Listed by owning process:
    pid 515(powerd): [0x00071b6c00019d4e] 00:04:13 PreventUserIdleSystemSleep named: "Powerd - Prevent sleep while display is on"
    
    pid 54064(CEPHtmlEngine): [0x000166200005a544] 170:43:06 NoDisplaySleepAssertion named: "Video Wake Lock"
    
    pid 962(WindowServer): [0x00071c6200099e21] 00:00:00 UserIsActive named: "com.apple.iohideventsystem.queue.tickle serviceID:10005e0bf service:AppleHIDKeyboardEventDriverV2 product:Apple Internal Keyboard / Trackpad eventType:3"
    
    Timeout will fire in 120 secs Action=TimeoutActionRelease
    No kernel assertions.

    CEPHtmlEngine erroneously keeps macOS awake by setting PreventUserIdleSystemSleep

    See details below, CEPHtmlEngine is unnecessarily keeping macOS awake using the power management API and asserting PreventUserIdleSystemSleep, on this device it has been asserting and renewing its assertion for 170 hours.

    This presents a massive physical security risk to enterprise customers as it defeats IT controlled sleep/screensaver/walkaway preferences to lock the computer.

    nick@Nicholass-MacBook-Pro ~ % pmset -g assertions
    2025-04-29 17:49:04 -0400
    Assertion status system-wide:
    BackgroundTask 0
    ApplePushServiceTask 0
    UserIsActive 1
    PreventUserIdleDisplaySleep 1
    PreventSystemSleep 0
    ExternalMedia 0
    PreventUserIdleSystemSleep 1
    NetworkClientActive 0
    Listed by owning process:
    pid 515(powerd): [0x00071b6c00019d4e] 00:04:13 PreventUserIdleSystemSleep named: "Powerd -… more

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    8 votes

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    7 comments  ·  Performance  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The issue is being tracked and is awaiting the fix by CEP team

20. Color picker picks a color behind the OK button

    When using the eyedropper in Color Picker, when you click OK it samples the color behind the OK button instead of the one selected with the eyedropper.

    Apple iMac M1 Sequoia 15.3.2 (24D81)
    Illustrator 29.4

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    6 votes

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    Under Review  ·  3 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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