Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
151 results found
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Export Selections Format Settings Missing Illustrator 29.8.1
Asset Export / Format Settings is missing image options.
Mac OS Sonoma 14.4.1-
imagen_2025-10-22_193248220.png 29 KB -
imagen_2025-10-22_193230302.png 113 KB -
imagen_2025-10-22_193209311.png 44 KB -
Screenshot%202025-10-20%20at%2009.58.21.jpg 42 KB -
Captura%20de%20tela%202025-10-02%20100500.png 11 KB -
Captura%20de%20tela%202025-10-02%20100404.png 2 KB -
Captura%20de%20tela%202025-10-02%20100441.png 9 KB -
Ver29_AssetExportSetting_Trouble.png 81 KB
13 votes -
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Color Mixer in Control and Properties panels gets broken after using Tab
The Color Mixer in Properties and Control works oddly. Here, I try to navigate my fields with Tab, and then drag one slider — boom, it all breaks: sliders vanish, active fields become visually inactive, closing it becomes very hard...
I feel like it started happening when the generative virus put its tendrils into Ai.
19 votesThe team is able to reproduce this bug and is working on the fix
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PDF/X-4で書き出す際にダウンサンプルされる
macOS14.7.2/Imac27inch i5/32GB mem/1TB ssd
Illustrator ver29.5再現手順
1.800ppiのモノクロ2開帳の画像をドキュメントに原寸で配置する。
2.ファイル→コピーを保存を実行、PDF形式を選択し次のダイアログでプリセット「PDF/X-4:2008(日本)」を選択して保存する。
3.PDFを開いて配置した画像を調べると300ppiにダウンサンプルされている。期待する結果
800ppiのままダウンサンプルされずに保存される。実際の結果
配置したビットマップ画像は300ppiにダウンサンプルされる。このプリセットでは実行解像度が1800ppiを超えた際に1200ppiにダウンサンプルされるように設定されている。配置状態で800ppiの画像はダウンサンプルの条件に当てはまらない為ダウンサンプルされてはいけない。
また、300ppiという数値はモノクロビットマップ画像を取り扱うには致命的に低い解像度と言える。回避方法
ビルトインのPDF/X-4プリセットは利用せず、同等のプリセットを自身で作成して利用する。その他、プリプレス関連メーカーが配布するPDF/X-4プリセットを利用しても良い。EN
Step to reproduce
1. Place an 800ppi monochrome bitmap image in the document in its original size.
2. Select File→Save a copy, choose PDF format, and in the next dialog, select the preset "PDF/X-4:2008 (日本)" and save the file.
3. Open the PDF file in Acrobat and check the placed image to find that it has been downsampled to 300ppi.Expected result
The image is saved without being downsampled to 800ppi.Actual result
The placed bitmap image is downsampled to 300ppi.…
33 votesThe team was able to reproduce the problem and intends to fix it
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Missing fonts with asterisk still appear in Illustrator font menu — even after cache cleanup
Illustrator keeps showing missing fonts with an asterisk (*) in the font menu, even when those fonts are no longer installed or active.
This happens even in new blank documents and after multiple attempts to clean caches and reset preferences.
It makes the font list cluttered and hard to navigate, especially for users who work with many typefaces.
Please consider adding an option to hide missing fonts from the font menu, or improve the way Illustrator handles font references and cache rebuilding.
This issue has been affecting productivity and font management for a long time.
2 votes -
Suffix still gets added when an image is exported even though the option to add it is disabled
While exporting a AI file to, for example JPG, the checkbox for automatic file extension (suffix) is unchecked. When I export it, the filename gets a extension (suffix) '-01' behind it. When I export, check the box, and uncheck it, the file saves without the extension (suffix), like it should. So every time I have to check and uncheck the option before exporting. Very annoying. Never had this issue before.
Newest updated installed 29.6.1 on Windows 10 Pro.
Anyone else has the same issue?
7 votesThe team investigates this
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Not Getting "Overwrite notification" when exporting using "File/Export/Export as..."
This only started happening recently and I'm not sure what to do to fix it. Whenever I export a file using the "Export as..." feature, I'll navigate to the location where it was previously exported and click the "Export" button. I used to get an overwrite notification asking if I wished to do so and I'd just click yes or no. Now, for some reason, that notification isn't triggering and Adobe Illustrator is just overwriting. I tried using Windows Explorer to copy and paste a file to the same location, and Windows "does" give the standard notification to confirm overwrite.…
2 votes -
Spot swatch color is not saved correctly when changing the color of an existing swatch
Details of your operating system: Microsoft Windows 10 Pro (10.0.19045 Build 19045)
The version of Adobe Illustrator (desktop): 30.0
The steps you were taking when you experienced the issues:
Create a new document, add a spot swatch and set the color to 100% cyan (or any color). Apply this spot swatch to an object, like a rectangle for example. Save the document as an .ai file. Then, change the color of the spot swatch to a different color (for example 100% yellow, or any color). Save the document again as an .ai file. Open the document in Acrobat.Your expected…
3 votesReproducible at the team’s side, will be fixed
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CEPHtmlEngine keeps macOS awake
CEPHtmlEngine erroneously keeps macOS awake by setting PreventUserIdleSystemSleep
See details below, CEPHtmlEngine is unnecessarily keeping macOS awake using the power management API and asserting PreventUserIdleSystemSleep, on this device it has been asserting and renewing its assertion for 170 hours.
This presents a massive physical security risk to enterprise customers as it defeats IT controlled sleep/screensaver/walkaway preferences to lock the computer.
nick@Nicholass-MacBook-Pro ~ % pmset -g assertions
2025-04-29 17:49:04 -0400
Assertion status system-wide:
BackgroundTask 0
ApplePushServiceTask 0
UserIsActive 1
PreventUserIdleDisplaySleep 1
PreventSystemSleep 0
ExternalMedia 0
PreventUserIdleSystemSleep 1
NetworkClientActive 0
Listed by owning process:
pid 515(powerd): [0x00071b6c00019d4e] 00:04:13 PreventUserIdleSystemSleep named: "Powerd -…7 votesThe issue is being tracked and is awaiting the fix by CEP team
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Gradient panel bug
I can't scroll in the Gradient panel like in the Libraries panel where i can see the other options or like the Properties panel when there's more options, but the space is not enough, but you can scroll so you can see the rest. And also the little panel where you can see the default styles of gradients is taken so much space and you can't minimize that space, that could be good, or just leave a line where you can see a limited or recent styles chosen but then you can click so it expands and shows you the…
2 votes -
異体字グリフがプレビュー用に保存しても表示されない
macOS14.7.2/27inch iMac/i5/32GB/1TB
Illustrator ver.29.3再現手順
1.新規ドキュメントを開き任意のテキストを入力し適当な単語を入力し一部のキャラクタを選択して異体字に変更する(異体字を含むフォントを指定すること)。
2.「ファイルプレビュー用に許可されたフォントを埋め込む」チェックボックスをONにして保存して閉じる。
3.指定したフォントをアンインストールする。
4.先のドキュメントをIllustratorで開く。
5.異体字が指定されたキャラクタが「notdef」グリフで表示される。期待する結果
埋め込まれたフォントを利用してオリジナルの体裁が表示される。実際の結果
異体字を指定した部分がnotdef(U+0000)にフォールバックする。Translated:
Step to Reproduce
1. Open a new document, enter any text, type the appropriate word, select some characters and change them to alternate glyph (specify the font that contains the ALT).
2. Check the "Embed allowed fonts for file preview" check box, save and close the file.
3. Uninstall the specified fonts.
4. Open the previous document in Illustrator.
5. The character with the ALT specified will be displayed with the "notdef" glyph.Expected result
The original appearance is displayed using the embedded font.Actual…
11 votes -
Template Layers Still Visible on Export for PNG and JPG
I am creating a logo package for a client and am attempting to export multiple logos / graphics with transparent backgrounds using the export panel. I've already confirmed multiple times that my PNG settings include transparency and that the View > Overprint Preview setting is unchecked. My background layer is set to non printing, however any PDF or PNG I export includes a visible background layer. I can completely hide this layer to avoid exporting it, but then I can't see my artwork correctly. The whole point of non printing layers is to see them when you are designing without…
6 votes -
画像トレースのパスが粗すぎる
手書きの線画を画像トレースで取り込む時、パスが粗すぎて手書きのニュアンスが消えてしまいます。
以前のバージョンまでは、細かくトレースされていました。
イラスト制作が主な仕事なのですが、仕事に使用する上で致命的な欠点です。
仕方がないので、まだ以前のバージョンを使用しています。
早急に改善をお願いいたします。3 votes -
中韓フォントの文字組みを変更してもアキが変わらない
フォント「思源黑體 TW」の文字組みを「なし」や「行末約物半角」などに変更しても、アキ量が変化しない現象がありました。
上記現象が発生したバージョンは下記の通りです。OS:Windows 10 Pro
Illustrator CC:V 29.1、V 29.2、V 29.3.1(V 29.2.1、V 29.3は調べてません)
なお、V 29.0、V 28.7.3 は当該現象は発生していません。問題発生時の手順:
・スクリプトを使いCSVデータを読み込んで文字情報を取得、文字をイラストに書き込む
・文字入力後、フォント「思源黑體 TW」へ変更
上記どちらでも問題が発生します。想定していた結果:
添付をご参照ください。
V29.0文字組み「なし」.png
V29.0文字組み「行末約物半角」.png実際の結果:
添付をご参照ください。
V29.1文字組み「行末約物半角」.png
V29.1文字組み「なし」.png
この2つの全角、半角のアキが同じ(変化がない)となっております。
(どれを選んでも「なし」と同じ状態です)他のフォント(下記)で試してみましたが、アキ量の変化は確認できました。
・源ノ角ゴシック JP
・A-OTF UD新ゴ Pr6N L
・メイリオ
・游ゴシックIllustratorフォーラムにも投稿し他の方にもご検証いただいたところ、日本語以外(繁体字、簡体字、ハングル)のフォントで同様の現象が起きているようです。
また、InDesign20.1(2025)でも同様の現象が起きているようです。バグであれば是非ともご対応いただけると幸いです。
よろしくお願いいたします8 votes -
Color picker picks a color behind the OK button
When using the eyedropper in Color Picker, when you click OK it samples the color behind the OK button instead of the one selected with the eyedropper.
Apple iMac M1 Sequoia 15.3.2 (24D81)
Illustrator 29.45 votes -
Artboard Borders / Guides / Grid Disappear when Scrolling/Panning
When I scroll or pan with the scrollbars or the hand tool the black border of the artboards disappear. This is super annoying as I keep my canvas white, so when I'm moving around the canvas, I can't see where the artboards are until I release the hand tool.
70 votesWe have started working on fixing this one.
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Save/Export Dialog Fails on macOS 26 Beta — System UI Freezes After Error
Operating System:
macOS 26 Beta (Tahoe), latest developer beta as of July 2025
Mac model: MacBook Pro M2 (2022)Adobe Illustrator Version:
Latest available via Creative Cloud as of July 3, 2025 (v28.x.x)Steps to Reproduce the Issue:
Open Adobe Illustrator.
Create or open any file.
Go to File > Save As or File > Export.
The system attempts to open the save dialog but fails.
The following error appears:
“The save file operation failed. The save file operation failed to connect to the open and save panel service.”After that, core macOS interface components freeze, including:
Finder
The menu…
1 vote -
Illustrator wrongly says texts were created in different version of Illustrator
After the update, this message now appears, saying that my files were created in a different version. But it should be backwards compatible.
3 votesThe team intends to have this fixed
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Shift-clicking a swatch in Control bar to show alternate color UI no longer works
Shift-clicking a swatch in Control panel no longer opens the color mixer.
Clicking a swatch in Control panel then double-clicking the swatch no longer works.Apple M1 MacOS Sonoma 14.5
2024 Illustrator 28.68 votesHi All,
We have made the fix for this issue, please try out the latest beta.
We are aware of a few cases where the issue might persist and are working to fix these as soon as possible.
Warm regards,
Aishwarya G Gadodia
Illustrator Team
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ドキュメントのグループの抜きを設定したドキュメントをPDFで書き出したものがオーバープリントプレビューの表示と異なる
macOS13.6.7/iMac27inch(Intel)
Illustrator ver.28.6再現手順
1. いくつかの図形を重ねて合成モードを乗算に設定したうえでグループ化しグループの抜きのチェックボックスを外す。
2. ドキュメントのグループの抜きを設定する。
3. PDF X4で保存する。
4. そのPDFをAcrobatで開く。
5. Illustrator上でのオーバープリントプレビューの表示と異なる。Actual result
PDFを書き出した状態とIllustrator上での表示が異なる。Expected Result
PDFの表示とIllustrator上での表示が同じになる。Illustrator上でのグループの構造の違いがIllustrator上のレンダリング結果とPDF書き出し結果で相違が生じています。1でのグループの抜きのチェックを外したグループではIllustrator上ではグループ内ので抜き処理を行わず合成モードの処理を行います。これがPDFを書き出した際にグループの抜きと解釈され、全てがノックアウトされた状態でPDFが作成されます。どちらが正しいかという事は難しいのですが、グループに設定されたノックアウトを拒否する設定をPDF書き出し時にも有効にするほうが表現の幅が拡がるように思います。
EN
Step to reproduce
1. Overlap some shapes, set each objects the blending mode to Multiply, group them, and uncheck the KnockoutGroup checkbox in the Opacity panel.
2. Set the Page Knockout Group.
3. save the document as PDF X4 format.
4. Open the PDF in Acrobat.
5. The overprint preview in Illustrator is different between PDF.Actual result
The display in Illustrator is different from the exported PDF.Expected Result
The display of the PDF and the…16 votes -
Greek text now keep accents with All Caps and is not consistent with UPPERCASE result
This has to do with the new update where all files previously created using Greek language using CAPS now all have accents. Now every time we need to change the language to Greek for accents to disappear. I'm sure this will be an issue for greeks around the world.
9 votes
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