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Illustrator (Desktop) Bugs

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When reporting a bug, please provide a detailed description with the following:

  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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158 results found

  1. GPU Preview glitches with clipping masks and transparency (since Illustrator 29.6.0), white rectangle appears below

    I've encountered a rendering issue starting in Illustrator 29.6.0, and it's still present in 29.6.1. Here's how to reproduce it:

    1. Create a simple circle.
    2. Create a simple rectangle.
    3. Place the circle inside the rectangle using a clipping mask.
    4. Apply any transparency to the circle (e.g., set opacity < 100%, or add a drop shadow).

    Result:
    The rendering becomes corrupted for any object positioned beneath the clipping mask (try placing a filled shape underneath to see the issue clearly).

    Additional Notes:

    The issue only appears in GPU Preview.
    Switching to CPU Preview restores correct rendering.
    Changing the color profile or color…

    24 votes

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    39 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  2. Export Selections Format Settings Missing Illustrator 29.8.1

    Asset Export / Format Settings is missing image options.
    Mac OS Sonoma 14.4.1

    13 votes

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    Under Review  ·  7 comments  ·  File Save, Import and Export  ·  Admin →
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  3. PDF/X-4で書き出す際にダウンサンプルされる

    macOS14.7.2/Imac27inch i5/32GB mem/1TB ssd
    Illustrator ver29.5

    再現手順
    1.800ppiのモノクロ2開帳の画像をドキュメントに原寸で配置する。
    2.ファイル→コピーを保存を実行、PDF形式を選択し次のダイアログでプリセット「PDF/X-4:2008（日本）」を選択して保存する。
    3.PDFを開いて配置した画像を調べると300ppiにダウンサンプルされている。

    期待する結果
    800ppiのままダウンサンプルされずに保存される。

    実際の結果
    配置したビットマップ画像は300ppiにダウンサンプルされる。

    このプリセットでは実行解像度が1800ppiを超えた際に1200ppiにダウンサンプルされるように設定されている。配置状態で800ppiの画像はダウンサンプルの条件に当てはまらない為ダウンサンプルされてはいけない。
    また、300ppiという数値はモノクロビットマップ画像を取り扱うには致命的に低い解像度と言える。

    回避方法
    ビルトインのPDF/X-4プリセットは利用せず、同等のプリセットを自身で作成して利用する。その他、プリプレス関連メーカーが配布するPDF/X-4プリセットを利用しても良い。

    EN
    Step to reproduce
    1. Place an 800ppi monochrome bitmap image in the document in its original size.
    2. Select File→Save a copy, choose PDF format, and in the next dialog, select the preset "PDF/X-4:2008 (日本)" and save the file.
    3. Open the PDF file in Acrobat and check the placed image to find that it has been downsampled to 300ppi.

    Expected result
    The image is saved without being downsampled to 800ppi.

    Actual result
    The placed bitmap image is downsampled to 300ppi.

    …

    33 votes

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    4 comments  ·  File Save, Import and Export  ·  Admin →
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  4. "Open" window loads blank and duplicates

    Operating System:
    macOS 15 Tahoe – MacBook Pro M1 Pro, 32 GB RAM (Apple Silicon)

    Illustrator Version:
    Adobe Illustrator 30.0 (desktop)

    ⸻

    Issue Description

    When I try to open files using File > Open… or the shortcut Cmd + O, the “Open” dialog window does not appear immediately. Sometimes it takes several seconds, and other times it takes minutes before it shows up.

    Because of the delay, if I press Cmd+O again or click File > Open repeatedly, Illustrator eventually opens multiple overlapping blank windows. These windows appear with a dark/empty content area and no file information loaded.
    They also…

    2 votes

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    8 comments  ·  File Save, Import and Export  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team has identified an issue for a small subset of users who are on the Windows operating system and also have their network traffic routed through a proxy.

    A temporary solution to this issue is the following:

    1. Open up PowerShell
    2. Copy and paste the following commands:
    cd "C:\Program Files\Adobe\Adobe Illustrator 2026"$env:WEBVIEW2_ADDITIONAL_BROWSER_ARGUMENTS = "--use-system-proxy-resolver"& '.\Illustrator.exe'

  5. Pasting an object with perceptual gradient applied expands it and converts into an image

    1. Create a rectangle and fill it with a gradient (liner/radial)
    2. In the gradient panel, change the method from Classic to Perceptual
    3. Copy the object
    4. Paste the object

    Check the Appearance panel — it’d show the object is now an image, with the original perceptual fill tucked under the pixels!
    And if the object had a stroke, it becomes a group with a stroke in it separated.

    5 votes

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    6 comments  ·  Gradients  ·  Admin →
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  6. Cannot Save as New File in v30

    Using the latest version of Adobe Illustrator (2026 version?)

    Trying to "save as new" but the save window does not load completely and then button shapes inside disappear and remains in this state. The only thing you can do is close the box.

    4 votes

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    4 comments  ·  File Save, Import and Export  ·  Admin →
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    Under Review  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

    The team has identified an issue for a small subset of users who are on the Windows operating system and also have their network traffic routed through a proxy.

    A temporary solution to this issue is the following:

    1. Open up PowerShell
    2. Copy and paste the following commands:
    cd "C:\Program Files\Adobe\Adobe Illustrator 2026"$env:WEBVIEW2_ADDITIONAL_BROWSER_ARGUMENTS = "--use-system-proxy-resolver"& '.\Illustrator.exe'

  7. The gradient is not displayed correctly when moving the shape in any blending mode (e.g. Screen)

    When I move an object with a gradient in a blend mode, the gradient seems to stay in place while I move it, and only applies after I release the cursor. As you can see from the screenshots, I am not moving the gradient, but rather moving the object itself.

    This is very annoying; I've never had this happen before. I'm very disappointed that I updated to the new version.

    Is there any solution?

    Illustrator 30.1 / 30.0

    3 votes

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    2 comments  ·  Gradients  ·  Admin →
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  8. Dotted Guides are not precise in GPU preview

    Guides should allow us to be sure about alignment.
    And while in CPU it’s mostly true, in GPU preview dotted guides get drawn 1 pixel off.
    These should perfectly overlap the edges of the object aligned!

    Look at the GIF attached

    If you notice a bug with the bounding bounding box not getting displayed when I select the rectangle in the CPU Preview mode — it’s a separate Beta-only bug, reported here: http://illustrator.uservoice.com/forums/939477/suggestions/50759876

    3 votes

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  9. Missing fonts with asterisk still appear in Illustrator font menu — even after cache cleanup

    Illustrator keeps showing missing fonts with an asterisk (*) in the font menu, even when those fonts are no longer installed or active.

    This happens even in new blank documents and after multiple attempts to clean caches and reset preferences.

    It makes the font list cluttered and hard to navigate, especially for users who work with many typefaces.

    Please consider adding an option to hide missing fonts from the font menu, or improve the way Illustrator handles font references and cache rebuilding.

    This issue has been affecting productivity and font management for a long time.

    2 votes

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    Under Review  ·  4 comments  ·  Type, Fonts, Text  ·  Admin →
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  10. Dragging a guide with Real-Time Drawing and Editing mode enabled makes black or cyan edges appear for all objects

    I'm not sure if this is a possible feature, if so please let me know for what I can use it. Otherwise I would like to report it.

    For example the following explanation:
    I place some retangles on the artboard. Two objects get a color filling and the third one is filled with white. I use a ruler on one of the colored objects. When I drag the same ruler again, the white object appears and all object have a black stroke. When I drag a second ruler the white object does not appear. If I grab the second ruler…

    2 votes

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    2 comments  ·  Rendering Issues (GPU, CPU)  ·  Admin →
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  11. Suffix still gets added when an image is exported even though the option to add it is disabled

    While exporting a AI file to, for example JPG, the checkbox for automatic file extension (suffix) is unchecked. When I export it, the filename gets a extension (suffix) '-01' behind it. When I export, check the box, and uncheck it, the file saves without the extension (suffix), like it should. So every time I have to check and uncheck the option before exporting. Very annoying. Never had this issue before.

    Newest updated installed 29.6.1 on Windows 10 Pro.

    Anyone else has the same issue?

    7 votes

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    5 comments  ·  File Save, Import and Export  ·  Admin →
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  12. Moving several points of an area type or type on path causes "undo"

    I am no longer able to move multiple anchor points for text on a path in v30 (GPU mode).
    I'm using a Studio M2 Max with MacOS 15.5..

    The attached video demonstrates this behavior. I have two duplicate paths. While using "View using GPU" I try to edit multiple nodes on the text path. What happens is:

    1. the preview of the path disappears while I'm trying to move the nodes.
    2. the entire line moves, even though I've only selected a few nodes.
    3. my type was replaced with the "Lorem Ipsum" text (this happens intermittently, not every time).

    But, when I…

    3 votes

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    1 comment  ·  Type, Fonts, Text  ·  Admin →
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  13. Not Getting "Overwrite notification" when exporting using "File/Export/Export as..."

    This only started happening recently and I'm not sure what to do to fix it. Whenever I export a file using the "Export as..." feature, I'll navigate to the location where it was previously exported and click the "Export" button. I used to get an overwrite notification asking if I wished to do so and I'd just click yes or no. Now, for some reason, that notification isn't triggering and Adobe Illustrator is just overwriting. I tried using Windows Explorer to copy and paste a file to the same location, and Windows "does" give the standard notification to confirm overwrite.…

    2 votes

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    Under Review  ·  4 comments  ·  File Save, Import and Export  ·  Admin →
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  14. Spot swatch color is not saved correctly when changing the color of an existing swatch

    1. Details of your operating system: Microsoft Windows 10 Pro (10.0.19045 Build 19045)

    2. The version of Adobe Illustrator (desktop): 30.0

    3. The steps you were taking when you experienced the issues:
      Create a new document, add a spot swatch and set the color to 100% cyan (or any color). Apply this spot swatch to an object, like a rectangle for example. Save the document as an .ai file. Then, change the color of the spot swatch to a different color (for example 100% yellow, or any color). Save the document again as an .ai file. Open the document in Acrobat.

    4. Your expected…

    3 votes

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    1 comment  ·  Colors, Swatches, Patterns  ·  Admin →
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  15. CEPHtmlEngine keeps macOS awake

    CEPHtmlEngine erroneously keeps macOS awake by setting PreventUserIdleSystemSleep

    See details below, CEPHtmlEngine is unnecessarily keeping macOS awake using the power management API and asserting PreventUserIdleSystemSleep, on this device it has been asserting and renewing its assertion for 170 hours.

    This presents a massive physical security risk to enterprise customers as it defeats IT controlled sleep/screensaver/walkaway preferences to lock the computer.

    nick@Nicholass-MacBook-Pro ~ % pmset -g assertions
    2025-04-29 17:49:04 -0400
    Assertion status system-wide:
    BackgroundTask 0
    ApplePushServiceTask 0
    UserIsActive 1
    PreventUserIdleDisplaySleep 1
    PreventSystemSleep 0
    ExternalMedia 0
    PreventUserIdleSystemSleep 1
    NetworkClientActive 0
    Listed by owning process:
    pid 515(powerd): [0x00071b6c00019d4e] 00:04:13 PreventUserIdleSystemSleep named: "Powerd -…

    8 votes

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    7 comments  ·  Performance  ·  Admin →
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  16. Gradient panel bug

    I can't scroll in the Gradient panel like in the Libraries panel where i can see the other options or like the Properties panel when there's more options, but the space is not enough, but you can scroll so you can see the rest. And also the little panel where you can see the default styles of gradients is taken so much space and you can't minimize that space, that could be good, or just leave a line where you can see a limited or recent styles chosen but then you can click so it expands and shows you the…

    2 votes

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    Under Review  ·  1 comment  ·  Gradients  ·  Admin →
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  17. 異体字グリフがプレビュー用に保存しても表示されない

    macOS14.7.2/27inch iMac/i5/32GB/1TB
    Illustrator ver.29.3

    再現手順
    1.新規ドキュメントを開き任意のテキストを入力し適当な単語を入力し一部のキャラクタを選択して異体字に変更する（異体字を含むフォントを指定すること）。
    2.「ファイルプレビュー用に許可されたフォントを埋め込む」チェックボックスをONにして保存して閉じる。
    3.指定したフォントをアンインストールする。
    4.先のドキュメントをIllustratorで開く。
    5.異体字が指定されたキャラクタが「notdef」グリフで表示される。

    期待する結果
    埋め込まれたフォントを利用してオリジナルの体裁が表示される。

    実際の結果
    異体字を指定した部分がnotdef（U+0000）にフォールバックする。

    Translated:
    Step to Reproduce
    1. Open a new document, enter any text, type the appropriate word, select some characters and change them to alternate glyph (specify the font that contains the ALT).
    2. Check the "Embed allowed fonts for file preview" check box, save and close the file.
    3. Uninstall the specified fonts.
    4. Open the previous document in Illustrator.
    5. The character with the ALT specified will be displayed with the "notdef" glyph.

    Expected result
    The original appearance is displayed using the embedded font.

    Actual…

    11 votes

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    Under Review  ·  4 comments  ·  Type, Fonts, Text  ·  Admin →
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  18. Template Layers Still Visible on Export for PNG and JPG

    I am creating a logo package for a client and am attempting to export multiple logos / graphics with transparent backgrounds using the export panel. I've already confirmed multiple times that my PNG settings include transparency and that the View > Overprint Preview setting is unchecked. My background layer is set to non printing, however any PDF or PNG I export includes a visible background layer. I can completely hide this layer to avoid exporting it, but then I can't see my artwork correctly. The whole point of non printing layers is to see them when you are designing without…

    6 votes

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    Under Review  ·  11 comments  ·  Layers  ·  Admin →
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  19. 画像トレースのパスが粗すぎる

    手書きの線画を画像トレースで取り込む時、パスが粗すぎて手書きのニュアンスが消えてしまいます。
    以前のバージョンまでは、細かくトレースされていました。
    イラスト制作が主な仕事なのですが、仕事に使用する上で致命的な欠点です。
    仕方がないので、まだ以前のバージョンを使用しています。
    早急に改善をお願いいたします。

    3 votes

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    Under Review  ·  14 comments  ·  Tools  ·  Admin →
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  20. Color picker picks a color behind the OK button

    When using the eyedropper in Color Picker, when you click OK it samples the color behind the OK button instead of the one selected with the eyedropper.

    Apple iMac M1 Sequoia 15.3.2 (24D81)
    Illustrator 29.4

    6 votes

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    Under Review  ·  3 comments  ·  Colors, Swatches, Patterns  ·  Admin →
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