Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
284 results found
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White-to-black gradients in opacity masks don’t go fully transparent
For opacity masks, 100% White should represent a 100% absence of masking and 100% Black should represent 100% masking (like in Photoshop).
The current system in Illustrator seems very unintuitive and flawed – a basic white to black gradient does not even totally obscure an image/object at one end of the gradient.
It shouldn't be the case that you then have further reduce the opacity of the gradient colours to achieve a standard gradient effect.
6 votesMake sure you use RGB black instead of Grayscale black in your gradients when making opacity mask in a RGB-based document to avoid shallow blacks and not fading to a complete zero.
More on that in the comments.
If you happen to have the same problem, please still add a vote to the request, to track statistics.
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Illustrator 2021 Won't Load - I have already contacted Customer Care. They were not able to help.
Please help. There are a number of users experiencing this major bug. Please read: https://community.adobe.com/t5/illustrator/help-illustrator-2021-won-t-load/td-p/11530119?page=6
I think Adobe needs to realize that it has been isolated to Illustrator v25.0 only. Like everyone else, the latest releases of Photoshop v22.0.1, InDesign v16.0, and Bridge v11.0 all work just fine. Moving down to Illustrator v24.3 seemed to help get everyone back to work. However, since this is a newer version, there is a question on the projects that we have been working on with v25.0 will open up without any hiccups with v24.3. I am testing that right now as I have…
6 votes -
Rotate tool dialogue box won't appear
After selecting the rotate tool, rotate dialogue box won't appear.
a dialogue box will appear only if I double click on the rotate tool but then I am not able to move the anchor point to the center of the object.
6 votesAs per the comment, the way to call the dialog and to define the arbitrary rotation pivot is to Opt/Alt+Click the desired position when the tool is picked.
However, this does not work well sometimes, especially with a pen and a tablet, and you can upvote the problem here: http://illustrator.uservoice.com/forums/601447/suggestions/32613901
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Paragraph style tab numeric measure is wrong
v22.1/23/0.1
Windows 10Both v22.1 and 23.0.1 show the wrong numeric 'X' measure when setting or adjusting a tab stop in a paragraph style. The measure shown is inflated both according to the ruler below the tab stop, and tabs set using the tab window. The numeric measure is inflated by an increasing amount the further the tab is from the left margin, and remains inflated whether units are set to mm or inches.
eg. 20mm tab stop shows as 29.8mm in the paragraph style dialog-
Zoom 100% (general after repeat).png 65 KB -
Zoom 100% (repeat).png 38 KB -
Zoom 100% (write 10 mm).png 37 KB -
Zoom 66.67% (repeat).png 38 KB -
Zoom 66.67% (write 10 mm).png 37 KB -
Zoom 200% (general).png 54 KB -
Zoom 200% (points).png 44 KB -
Zoom 200%.png 43 KB -
Zoom 150%.png 42 KB -
Zoom 100%.png 41 KB -
Zoom 66.67%.png 42 KB -
paragraph style tab stop.jpg 54 KB
6 votesThe issue is no longer a problem in the latest versions of Illustrator.
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Object size change?
Now, the transformation panel reflects the size of a shape plus the thickness of the outline if there is one.
For example, a rectangle of 100x100 with an outline (in the middle) of 1 displays a size of 101x101, 102x102 if the outline is external and 100x100 if the outline is internal.
It's a very confusing change! The previous behavior was much more talkative.
I understand that this reflects the actual size, including the outline thickness, but this should be an option. I did not see myself 3 decimal digits when I want a rectangle of 100x100! :)6 votesIf this happens for you, please check the 'Use Preview Bounds' in Preferences > General. When it’s enabled, Ai will treat strokes and effects as a part of the object’s bounds.
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Adding Bleed to Previously Saved Files
I use Adobe CC. I've been trying to add bleed to a previously saved file without bleed. When I open the file then go to >document setup< I am able to add a 1" bleed, but the red bleed line doesn't appear around my artboards once I click ok. Then when I go back into >document setup< it shows that the bleed has been saved, but it is still not visible in the art files.
6 votesAs stated in the comments, to view bleeds you have to make sure you have View > Guides > Show guides option enabled.
Please comment back if the solution doesn’t work for you.
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Uninstalling Duet Display fixes Premiere and Illustrator crash on file open and file create
I spent an hour trying to get Adobe Illustrator and Adobe Premiere to simply open a file or create a new file. They would both crash immediately with the dialogue box that sends a crash report.
I uninstalled without saving settings and reinstalled both. I also ran the Adobe CC Cleaner tool These made no difference.
Finally, on a hunch I uninstalled Duet Display, a program that allows you to use an iOS device as a second monitor. This fixed the issue.
6 votes -
Unite on Pathfinder leaves mess of little vectors
This is something that happens to me frequently when creating underbases for screen printing. I'll make a copy of my top colors and unite them to create my base, and there's a mess of little vectors left behind that have to be cleaned up before I can trap the base. There's no gaps in the art so these vectors should not be there and this is a big lag on my production time.
6 votesAs per the comment, you can adjust the Pathfinder precision in Pathfinder Options dialog, accessible from the Pathfinder’s panel flyout menu. The higher the value, the less accurate the result is going to be. Lesser values gives more precision, but it can lead to many 'residuals'. The default value is 0.028 pt, but you might try something like 0.01 pt and see if it works better.
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Smart guides not working on Text Area boxes
Mac OS 10.11.6 El Capitan (and also Windows 10)
Illustrator CC 2018Hi!
I have a problem with the latest version of Illustrator (I just upgraded from CS6):
Smart Guides do not appear on Text Area boxes (corners or sides), for example when I want to draw a line with the pen from one corner of a box to a corner of another box).
They do appear normally on other objects.Snap to Grid and Snap to Pixel are off. Snap to Point is on, but the problem is the same when off.
Is anyone experiencing the same? Is there…
6 votesDoesn’t happen anymore with recent builds of Illustrator
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縦中横の設定が機能していない
縦書きの行の中で縦中横の設定を変更しても反映されません。
（Illustrator Ver.29.1)5 votes -
Cannot copy from one layer and. paste to another....
After the latest update, copy and paste between layers is wonky. If I copy an item from one layer, it will only paste back into that layer. If I make the source layer hidden and try to paste, I get the "attempting to paste to locked/hidden layer" warning. I can select an object, then drag the small box that shows up in the layers panel to a new layer, but this is a bit awkward....
5 votesThis behavior is most probably cause by Paste Remembers Layers option, accessible in the Layers panel’s flyout menu.
When it’s enabled, Illustrator tries to paste copied objects into their original layers.
If the option it disabled, but it still does not work as you want it to, please reply back.
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Dialog windows move / float to the left
Bug Report: Floating windows drift offscreen (see attached video).
Adobe Illustrator 26.4I tried reverting to older versions of Adobe Illustrator, but the issue exists for them as well; To me, that suggests the problem is related to the beta macOS. I am raising this bug now because the issue could present itself as users upgrade to macOS Ventura this fall.
System Info:
I am running MacOS, Ventura, Version 13.0 Beta (22A5311f) on iMac M1 (2021) with 8MB RAM.5 votesThis issues is fixed in macOS 13 Beta 5
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GPU acceleration issue
Adobe Illustrator have problem with GPU acceleration.
Some of part of screen disapeared when move object.
BUG tested on graphics card:
GTX 1660
RTX 3060 TI
RTX 3080 TI
Laptop Dell Latitude 5420 with Intel Iris Xe Graphics.Problem occurs on 2 situations:
When trim view is enabled,
When project have many object.
Watch the attached movie.I think this is global problem which which affects all users.
Tested on different AI versions.
I think this bug occurs many, many time earlier.5 votesAs per the confirmation by the original poster in the latest comment, the problem is gone.
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Round corner not showing, object select not showing multi-select
round corner only shows with regular select tool but not direct select tool
when using direct select tool, would not outline selected object
round corner mod would only show up for default shapes, if anything is divided or combined the round corner stops showing.Why do we need to vote for bugs to be fixed?
shouldn't all bugs be fixed?? i mean it's not a new feature we are requesting.5 votesThis happens when edges get hidden.
Enable them back with View > Show Edge (or Cmd/Ctrl + H).
Also, you can edit your corner values precisely with Corners field in Control and Properties panel. The Shape section in Transform panel allows you to do the same for live shapes.
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Learn tab prompt covers necessary tabs
I hate the learn tab with the fire of 1000 suns and I long for the sweet release of death to keep me from seeing this prompt I have no ability to disable.
Every time I start Illustrator I get this prompt to use the Learn tab. I don't want to use the Learn tab, I have work to do and this prompt covers important parts of the interface that I need to do my job.
There's no affordance to turn it off, the links just open a tab I do not want. It take 3 click to dismiss it…
5 votesThis got solved by eliminating the Bulb button altogether. Instead we now have the Discover panel now, which can be called with Help > Illustrator Help / Tutorials / What’s New(they all lead to different sections of the same panel).
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Anchor Points Malfunctioning
I regret to report that, after updating to Adobe Illustrator CC 2019 and upgrading my OS Mojave, the anchor points have become rather fickle, especially with the Direct Selection tool. The shape will look the same once drawn with the Pen Tool, and the anchor points will still be there, but they are invisible. They can still be tampered with, but after releasing the mouse they will disappear. The same issue applies to the rectangular grid tool. Anchor points can be edited and seen with the curvature tool; that is about the only way to do so without the anchor…
5 votes -
Tool panels are enlarged or scaled up
Updated to Illustrator 2019 - workspace panels have increased dramatically in size - see screen grab of Illustrator and the same area in photoshop.
Solutions helpful as I cannot have as many panel open as they now take up so much space!
5 votes -
Paste on All Artboards Not Working
I have a design on a single artboard. I want to paste it to other artboards to prepare my color separations for screen printing. When I cut the design and select Paste on All Artboards, it pastes the design the correct amount of times...but NOT on the artboards. It pastes them out in the gray area. I have tried different artboard arrangements, and having different artboards active at the time of paste, but the designs still end up not on the artboards.
5 votes -
High Sierra (macOS 10.13) GPU rendering issues with few CMYK document - Intel Graphics
Rendering issues with few CMYK files as illustrated in the screenshot
5 votesIssue has been resolved by Apple in 10.13.6
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Unable to highlight values in Properties panel > Transform
I am unable to hightlight any values with the mouse cursor that are contained in the textbox fields within the Properties Panel > Transform e.g. Width or Height.
Using latest version of Windows 10 and Illustrator 2021 (Desktop).
4 votes
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