Document won't save
I have been working in a new file I created, and I am unable to save the file. I have tried exporting, and quitting such that illustrator asks if I want to save. Nothing happens. I am stuck here, as I will otherwise loose the work I have done. Any suggestions???
The problem got solved by resaving the original document and no longer can be reproduced.
If you have a similar issue, try to search for a similar bug report which matches yours exactly or log another one, providing as many details as possible to help the team to investigate it.
Unfortunately after I was able to open up the icloud version and resave it, I no longer have it at that location. There wasn't any differences in the files, and I don't work in layers. If it's okay with you, I'll see if/when it happens again and get back to you?
Thanks so much for your help.
OK, another problem then :(
Can you please send the link to the saved copy you were able to get to email@example.com? How does it differ exactly form the file that you were not able to save?
Hi Egor. There weren't any locked layers in the file. Thanks, Janet
You didn’t reply about the locked/hidden layers, Janet :)
The thing is the document with these get saved, but immediately is marked as unsaved, with an asterisk in the document’s tab — that’s why I am asking this.
If this is the case — it’s one issue. If not — another one and need further investigation.
I was able to save it to the Cloud only. I shut down my computer. Turned back on, opened the file from the cloud and then was able to save as to my computer / then selected to save to my iCloud folder, something which I wasn't able to do yesterday. Any ideas going forward?
Janet, does you document by any chance have hidden or locked layers?
If yes — please try to unlock/unhide them and try again.
Please comment back if it helps.