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TorqExtension.aip error

When opening Illustrator CC, I get this error on launch:

"The procedure entry point ?getAvailableLocales@Collator@icu@@SAPEBVLocale@2@AEAH@Z could not be located in the dynamic link library icui18n.dll."

This is followed by an error:

"Error loading plugins.
TorqExtension.aip"

Please advise how to resolve these errors..

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  • Lee commented  ·   ·  Report

    i have same issue as this.i am using latest build. may i know how to fix?"Error loading plugins.
    TorqExtension.aip"

  • Anonymous commented  ·   ·  Report

    Yes, This is still occurring. I do not have the latest build as Adobe is still attempting to figure out how do deal with our University site license.

  • ritika patel(Illustrator team) commented  ·   ·  Report

    Hi,

    Thanks for reporting the bug. Apologies for the delayed response. May I know if this is happening with the latest Illustrator build as well. If yes do revert on this thread.

    Regards,
    Ritika
    Illustrator team

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