Stop showing the "billing error" screen on launch
Every time I launch Adobe I get a "billing error" screen that tells me to "please update [my] billing information to avoid losing access to Illustrator CC."
My account is paid for until June 22. That's 247 days from now. I shouldn't be harassed like this until MAYBE the last couple weeks of my membership.
Please fix this.
Jeff D
shared this idea
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ashish butola commented
show this error show
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Anonymous
commented
We're having the same issue - checked the account and payments have been going through like clockwork. I displeased with the glitch as much as I am that they do not notify when your subscription is nearing the end. Missed it by a week and now forced into another year.
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Mario Martinez commented
It's SO disturbing I have switched brands already. It's a very low-class harassment attempt at forcing you to keep the auto-bill on in the hopes that you forget to switch it off before renewal...
Shame on Adobe -
Jeff D
commented
2 months later, still getting harassed. You're too thirsty, Adobe. It's sad!
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Anonymous
commented
Hi Jeff,
Sorry to hear about this. Would you mind getting in touch with us via phone or chat here: http://helpx.adobe.com/contact.html?We can check your Adobe ID and other subscription details this and assist you further to get this fixed.
Thanks,
Om
