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Adobe Illustrator crashes when trying to create or open file..

I decided to use Illustrator today and when i tried to make a new file, it would open and just stay grey and eventually it would stop responding and i would have to force quit it. I tried to open a file and edit it but the same thing happens. I am using Adobe Illustrator CC 2019.

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Aditya narayan yadav shared this idea  ·   ·  Report…  ·  Admin →
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  • ren commented  ·   ·  Report

    same here
    Just opens AI file then Illustrator freeze (not everytime)

    It sometimes occur when saving AI file and the file isn't saved.

    Windows x64 1903
    illustrator 23.0.6

Illustrator (Desktop) Bugs: File Save, Import and Export

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