Adobe Draw not sending AI to Illustrator CC 2020
- Windows 10 HOME / Adobe Illustrator 24.0.2 (64-bit)
- I logged out on every device from Adobe Creative Cloud and made sure I have up-to-date Adobe Draw on my Samsung S6 Tab as well as the up-to-date Illustrator on my Desktop PC. I am trying to send several projects from my tablet to Illustrator and they all say "Sent to Illustrator" but nothing happens on my Desktop. I have checked other articles that people posted and I have also tried to close the application, restart the computer/tablet, open them at different times, nothing is working. I have also checked Mobile Creations on my Desktop PC Adobe Creative Cloud and I can see them all. The Sync seems to be alright.
- I was expecting the drawing to import into Illustrator.
- It did not get imported.
I didn't try reinstalling the app on the tablet because I have ongoing projects that I'm afraid of losing and I can only save them as .png .
Will I be able to run the .png file in the new version if I reinstall it and import it as .ai to Illustrator later on?
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Teo Morar
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