Illustrator links are broken upon document recovery
After suffering through terrible support through the chat in Adobe Admin Console (basically just telling me that I'm wrong), I've been redirected here.
Here's the bug:
In Illustrator 24.1.X, all links will be broken when you try to open a recovered document. This does not happen in 24.0.X
How to reproduce:
Create an AI File
Link a png from the 'Links' folder next to it
Make an edit and let it Auto Save
Force Close AI
Open the 'recovered' file when it asks me
You are met with this:
'Could not find a plug-in to read the linked file "Links". Choose Replace to select another file or ignore to leave the link unchanged.' (screenshot attached)
The message repeats for however many links you had.
If I ignore it, you're met with links that have no name, no format, and no location. The ONLY identifying information is the resolution.
These tests were carried out on a Mac running 10.15.4.
This is an egregious bug.
The support agent I spoke to confirmed that this happened on Windows too, but proceeded to tell me that this was 'expected' behaviour, which is nonsense.
same problem after updating, on windows 10.
i'm very frustrated. i have a lot of work with linked files this days