crashes when select pull-down menu
OS : Windows 10 Pro 1909 (18363.1016)
illustrator version : 24.2.3 (64-bit)
When selecting an item from the color mode or raster effect pull-down menu in a new document crashes app. It's a problem that has continued to occur ver 2020. I've tried uninstalling and reinstalling, but that doesn't solve the problem.