Annoying glitch, that blocks UI items and makes me restart application
Windows 10
AI 24.0.1
While working in AI, I can randomly encounter annoying glitch, which blocks any UI items and makes me restart application. The main thing is that application continues working - you can choose tools with keyboard shortcuts, but UI become buggy and you cannot choose any tool by mouse - nothing happens when you click on elements and you see some black rectangles instead of context menu. This situation happens absolutely randomly. I've attached some videos from mobile phone, there is clearly seen that happening.
It happens more than once a day and it is really annoying. Tried to reinstall the application, we have even changed the PC hardware and still no luck to deal with it...Please help
Please check videos below:
https://drive.google.com/file/d/17rGWAuVPU2V3RYKnX_d9v-5ONoqUXvra/view?usp=sharing
https://drive.google.com/file/d/17ptXvFzEUmr4A3vOuzskvwaMJk5XHHFc/view?usp=sharing
Anonymous
shared this idea
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This was a bug, caused by a GDI memory leak on Windows.
I reported it myself and I'mm happy to say it is fixed completely and now works just fine.
You should upgrade Ai.
