Entire GUI Break at random intervals
Adobe Illustrator Version: 25.1
OS: 64x Windows 10 Home 1909
CPU: I7 7700
GPU: Nvidia GTX 1070 8gb
RAM: 2133MHz 48gb
While using Illustrator, at random intervals the application's GUI breaks in a manner of which I have never previously encountered until today.
The error has seemingly little to no correlation to the actions I was performing prior the time the bug, gltich, error, what ever you want to call it, and the only way for me to continue using the application and keep any unsaved data is to force quit the application and reopen it and proceed from there.
2.) Attempted to use the GUI to save the unsaved work I had been doing up until that point, and proceeded to attempt to use all of the GUI that was visually accessable to record the effects of the issue on the GUI, and then I used task manager to force quit the Application to preserve the work I had been doing before re-opening the application, recovering my work, saving it, and then continuing to work. I did this for all the 3 times I have encountered this bug so far.
List of the issues I have recorded when this bug occurs with my setup:
All Utility windows that require input to appear are transparent but are still present, only the text fields are the proper opacity;
All text fields that have appeared previously are persistent until closure of the application;
All text fields have either improperly scaled entry fields, improperly sized characters, consist of the entirely wrong font all together, the right font and scaling but are improperly bound and extend past where they would normally no longer print, are in the wrong location entirely, a combination of the listed issues, or have none of the issues listed;
Selecting any other tab than the Properties tab in the rightmost group will not produce any result as the tab group appears to be frozen in its current state, though tabs within a collapsed tab group can be opened but anything other than a text field will be entirely transparent;
Dialogue Boxes are transparent and cannot be interacted with;
The toolbar on the leftmost side of the screen is frozen to the last tool used and does not update to the current tool in use;
Upon tabbing out of the application and bringing it to the foreground once again the GUI will take upon a form akin to a completely blank page.
All issues listed apart from the final item were encountered, and when possible displayed, in the Session depicted in the Attached Image
it seems to me, in my very limited knowledge of application programming and the steps required to produce results, that Adobe illustrator is failing to update most of the utility aspects GUI apart from the Applications ability to actually view Vector documents.
Egor Chistyakov commented
You are welcome, D. A.
You are harsh to 90s software though.
We use this tool because we can make it log results in a file, check them automatically, all by using AHK, and display a warning without calling out Task Manager and doing it manually. But you do, sure, if you like to. Stick to any other method, and please share it if it’s faster than a custom script run in background.
Destiny Artifice commented
Thank you for the software suggestion, but task manager is capable of view GDI Objects on its own and I do not need external software off a site from the 90s
Egor Chistyakov commented
Well, I know this. I reported this. I have learnt that it is most probably is because of GDI handles leak, and is broken at Microsoft’s side (according to Adobe’s engineers).
There is a way to track this, though. Install GDIView and check Ai’s handles from time to time. When (and if) it’s close to 10000 — save, close Ai and open it back.
Please let me know if the values goes up for you, because this is garbage I am willing to get fixed.
Thank you for the report.