Save in background corrupting files! + AMD Radeon Pro 5700 XT 16 GB GPU causing crashes
iMac (Retina 5K, 27 inch, 2020)
3.6 GHz 10-core Intel Core i9
72GB Ram
GPU: AMD Radeon Pro 5700 XT 16GB
Mac OS Catalina 10.15.7/ Big Sur 11.5.2
My files has been corrupting making them useless and I have lost hours of work. (illustrator 25.4.1 on mac os Catalina/ Big Sur). I reached out to adobe support telling me ONLY to work from my download folder?! And never on external drives...?! I've worked from both internal and external drives since the birth of both illustrator and photoshop...for 20 years + now, never having this problem before. Files are 100mb + and somewhat complex with multiple layers and similar objects with shading placed on top of each other...also clipping masks etc...But imo not that complex files.
Also I'm continuesly experiencing crashes to what seems to be poor integration with the
AMD Radeon Pro 5700 XT 16 GB (i'm on an iMac 2020) , even though it lists as a compatible GPU.
Possible solution?: I turned off 'save in background' and 'GPU performance', and ticked off 'Turn off Data Recovery for complex documents' - which right now at least seems to help a little...but still not completely sure...but it's not really a sustainable solution - In general the 2021 updates across the applications just seem super buggy on iMac 2020...
Thanks - Kind Regards, Mike - Copenhagen, Denmark
Mike H
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Mike H
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my files now also corrupting in the download folder. System is newly fresh installed.