color picker - thin grey line between comparison swatches
Today I noticed a thin grey line between the comparison color swatches on my color picker window. It puts a border between the swatches, meaning I can't directly compare their color. It's driving me nuts!
I checked with coworkers, I'm the only one having this issue. It happens regardless of what document I'm working on. All my coworkers and myself are using the latest version of illustrator CC and are using up-to-date windows 10.
Bo
shared this idea
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Thanks for the investigation!
Yes, this I can confirm easily, the line is there at the medium UI scaling, just as you described. A half a pixel, obviously, antialiased.
At least we know the way to get rid of it in a sense.
Again, thank you for the report. -
Bo
commented
Just checked with another coworker and the bug IS reproducible just sliding the ui scaling preference to the middle. I know her version of illustrator and windows OS are the same as mine, she may have different hardware specs.
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Bo
commented
OKAY, I've pinpointed the problem. I reset my illustrator preferences and it fixed it. I suspected something in there was the issue since my coworkers weren't having the same problem. Sliding the "UI scaling" slider back to the medium setting where I previously had it made the line between the swatches come back. (this was the only setting I changed after resetting).
My scaling setting for windows OS in general is at 100%
GPU: NVIDIA GeForce GTX 1660 (drivers up to date)
OS: Microsoft Windows 10 Enterprise
CPU: Intel i7-2600
RAM: 16GB -
Bo, if it’s specific for your machine, you definitely should provide your exact system specs, including the OS display scaling, Ai’s UI preferences, GPU details, etc.
Perhaps you might need to have a session with the engineer to look up at this. Do you have the ability and time for this?
