Previous illustrator version open with wrong size
This is a BUG, not an idea…
Details of your operating system: MacOS Catalina
The version of Adobe Illustrator (desktop): 26.3.1
The steps you were taking when you experienced the issues:
I created a file with 100% size to send to a printer. I have the most recent version but they have a previous version. When they open the file, object size is 10x smaller. What can be causing these and how can it be solved?
I'm sending screenshots
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I know it’s way too late for this comment, but this happens when a document with a size larger than 16384 points (~ 227 in / 5766 mm), saved in a 24.2 or newer, get opened in a pre-24.2 version — older versions know nothing about the 'Large canvas' mode with the internal ×10 scaling coefficient, and just loose it.