Illustrator don't work after Mac OS update
I'm using mac mini m1 with the latest Ai CC update (26.4.1). But after the OS update (12.5.1) I can't get Ai to work, it stuck at startup screen, cant click to any menu or button (video included). I had to roll back to 25.1 (intel) version to continue my works. What should I do?
sonl09
shared this idea
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PanB commented
I had the exact same problem, but after reading your comments I realised that it all had to do with the external display's Colour Profile. Illustrator and InDesign just refused to work with the custom profile I'm using.
When I reverted to the monitor's default Colour Profile, everything worked like a charm again.
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sonl09
commented
@peps01 I changed to another monitor and it's work again? dont know why :|
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peps01
commented
Did you find a workaround?
I have the same issue with illustrator and indesign 16 - 17
Thanks -
sonl09
commented
I updated my Ai to 26.5 to day but no luck, cant get through the home screen! Had to work with 25.1 which is not optimized :(
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Wow, this is broken. It feels like the Home Screen does not load and it block the UI from ever responding. Will try to find someone to help you.
