Automatic hyphen turns in to different glyph character
I have a strange phenomenon on my Mac (Ventura 13.0.1): in the example there are three identical texts in 3 different font types (purchased, Adobe and Google). All fonts are available in the font manager program (RightFont) and auto-activation is enabled (the fonts are NOT activated initially).
I open the Illustrator (27.0.1) file and RightFont reports that missing fonts are available for activation (Illustrator also reports this, but I ignore this message, as RightFont already 'takes care' of it.
As soon as the fonts are loaded, the purchased and Google fonts have a 'strange' symbol (usually a different kind of Glyph character) at the place where an automatic hyphen should be.
The only solution so far seems to be to close the file and open it again. Because RightFont had already activated the fonts, there is now no notification and the fonts are already activated/loaded.
At the place where an automatic hyphen should be, it IS NOW PRESENT!
The accompanying Illustrator PDF also contains the outline result of 'opening the first time' to show how I get it presented.
I haven't been able to determine if this is a bug with Illustrator or the font manager program, but I see a similar problem with Suitcase in the Adobe Support Community, but no immediate solution.
https://community.adobe.com/t5/illustrator-discussions/hyphen-turned-into-a-sign/m-p/13214475
Does any user have an enlightening idea?
In this way it becomes frightening not to be able to blindly trust the software anymore.
Thanks in advance.
Sipke
shared this idea
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Well, it’s fair then, now it looks like it’s more an Ai’s fault, indeed.
As for the M1 hypothesis, this one requires checking... Do you have anybody in your team NOT using M1 and still having the bug? or not?
And let’s see what the team thinks of it.
Anyway, thank you for reporting this and digging you made! -
Sipke
commented
Hello, thanks for sharing your thoughts and I will be sure to notify RightFont support of this incident.
We have also discussed this internally here and colleagues are 100% of the opinion that they have experienced it before. This concerns the use of another font program (FontExplorer Pro). That would be three occurrences with different programs (Suitcase, FontExplorer and RightFont).
I'm sure it happens on Apple systems with the M1 processor (in our cases). Then I tend very much towards 'something' within Illustrator (because it automatically creates the hyphenation and 'chooses' the glyph). But that's just a gut feeling, I'm not a software programmer ;)
Hopefully it will be continued successfully…
* I would like to add that it only happens in Illustrator! I've tried the same with texts and fonts in Indesign and it works fine here.
That confirms to me my gut feeling that the problem is with Illustrator. -
Have no idea, really... Something gets broken right at the edge of these two apps...
I’d definitely let RightFont know about this, since it feels more believable they can figure it out. Like what is difference between the manual and automatic installation.
I'll try to bring some attention form the font team to this. -
Sipke
commented
Good question, I was also immediately curious because I had not tried that yet (of course it is not desirable at all and fortunately there is automatic activation!).
But if the fonts in RightFont are manually searched for and turned on, then the hyphen will work fine.
But that is of course not a solution and why with one font and not the other?
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I wonder if this happens if you try to install these manually first?
