Illustrator 2023 opening file crashes when there is a broken link (usually with effects applied)
OS: Window 10
Ver: Illustrator V27.4.1
When I open a saved file on other machines (Same OS and Version),
sometimes the link files are broken. However, the problem is Illustrator will crash when I click cancel on the relink pop-up window. And if the file has objects that have effects such as drop shadow/ outer glow, etc. applied. The rendering effect pop-up will load and get stuck loading, crashing the illustrator.
It doesn't matter if I hit cancel on the rendering pop-up, which I suspect doesn't work, to begin with.
Have to manually kill the program with the task manager.
Here is where it freezes.
Design INS
shared this idea
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The team would have to look into the actual file to investigate this.
Please leave the bare minimum in the document to have this bug reproduced, package it whole, with links, and send it all over to sharewithai@adobe.com (and add the link to this report so they can track it here: https://illustrator.uservoice.com/forums/601447/suggestions/46570723)
You can also attach it here in the comment if you are fine with sharing it publicly, for other users to test.
