Illustrator 27.6.1 randomly freezing...
This is happenng to a few of the machines in my office. AI will randomly stop responding. The window will grey out and the only way to resolve is to force quit (I've given it an hour once to see if it resolved itself, but no).
AI 27.6.1
Windows 11
Nvidia RTX A2000 12gb GPU
i7-12700 CPU
64G memory
2
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Jeremy
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Jeremy
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Still happening to a bunch of us in the office after 27.7 update. I tried following the userdump instructions but maybe they are different on windows 11 now? Can't find the dump files but I'm happy to share them if I can find them.