Workspace keeps disappearing
I had a custom workspace of everything I needed and right where I wanted it. Multiple times now I open up AI and my workspace is no longer there. I create a new one just how I want it again, and a short time later it disappears again and I have to start all over again. I don't know if its happening because of updates or something else, but it's frustrating and it throws off my workflow cause I have to keep taking take to reset everything.
William Wheeler
shared this idea
-
William, this is strange.
Try to locate your workspace file as soon as you create it and make a backup copy of it.
It should be located here: <OSDisk>/Users/<username>/Library/Preferences/Adobe Illustrator <version number> Settings/<locale> (e.g. en_US)/Workspaces/<Name>
The next time you find it missing in the UI, please check the folder again — if the file is actually gone, it really means Ai deletes it for some reason... if the file is still there — it probably means it got corrupted for some reason and Ai can’t read it back (in this case please share it in the comments or email to sharewithai@adobe.com, so they can see what got broken — and also please share the link to this report then, for tracking: http://illustrator.uservoice.com/forums/601447/suggestions/46952995).
If the file is missing, you can paste back the backup copy and check if it helps Ai to see it (after relaunch).
Please try to provide more details if possible:
1. Does it happen when you update Ai? At least it is known Beta versions always reset workspaces — are you using Beta, BTW?
2. How often does it happen?
3. Does it happen after you relaunch or just during work?
Any other things you find important.
