Illustrator gives error message only with this file
I am in Windows and I receive this message when I open my document please I hope I can be helped with this incident that I cannot solve
Hi I will explain I followed your instructions Egor this problem could not be solved by technical support so I had to go to the Adobe Illustrator engineering team forum. But if I want to report this new bug I have to create a new ticket please I would like someone to see the problem the technical support can't take action they tell me there is no way to solve this problem.
Henry, the best way to contact a support about this I know of is this:
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. In the chat window that should pop automatically in the bottom left corner type 'agent'
3. 'Complete a quest' answering automated messages and wait for a real person to reply
4. Explain the problem patiently and agree to have a session, if necessary
I’d appreciate if you stop posting unrelated comments in this resolved thread.
One bug / request — one entry. If you have general questions about Illustrator — use community forums instead: community.adobe.com/t5/illustrator/ct-p/ct-illustrator?&tabid=discussions (I shared this link before).
Any member of the engineering team who can help me please?
I have attached a screenshot. To install it, I click on setup.exe, and the application works, but it doesn't integrate with Creative Cloud."
I'm using version 27.0.1 of Illustrator on Windows. I used an installation file that was created by my organization's administrator. Although the application doesn't appear to be installed in Creative Cloud, I can confirm that it's present in the default Windows installation folder. Can you assist me in understanding why the application isn't reflected in Creative Cloud despite being installed on my system? I appreciate your help.
Henry, the last time you said 'help me about some installation files if you wish I can provide you one for further help' — this is not a question, and I can hardly help just based on this message.
Also, UserVoice is designed to concentrate feedback, that is to report bugs and collect feature request. If you have a general question that is neither, you better ask it at the community forums here: community.adobe.com/t5/illustrator/ct-p/ct-illustrator?&tabid=discussions
If you have a question — ask it, no need to ask if you are permitted to ask it! But no question means no answer, sorry.
I am still waiting for an answer for the other question, can anyone help me or not?
Hello again about Illustrator can you help me about some installation files if you wish I can provide you one for further help
Premiere is a different beast altogether. This place is for Illustrator requests and reports only.
I won’t start discussing Premiere. You should go to Premiere forums and ask your question there instead: community.adobe.com/t5/premiere-pro/ct-p/ct-premiere-pro
"Estimado Egor Chistyakov,
Espero que te encuentres bien. Agradezco mucho tu valiosa asistencia en temas relacionados con Adobe Illustrator. Quería comentarte sobre un problema específico que estoy enfrentando en Adobe Premiere Pro y que me gustaría discutir en más detalle.
Dado que tienes experiencia en Adobe y su variedad de productos, incluido Adobe Illustrator, creo que podrías proporcionarme una perspectiva valiosa sobre el problema que estoy experimentando en Premiere Pro. Si estás dispuesto y tienes el tiempo, me gustaría coordinar una breve conversación por correo electrónico sobre este asunto.
Aprecio mucho tu tiempo y consideración. Por favor, házmelo saber si esto sería posible y cuál sería el mejor momento para ti.
Nota: "Estimado Egor Chistyakov,
Agradezco mucho tu valiosa asistencia en temas relacionados con Adobe Illustrator. Tengo un problema en Adobe Premiere Pro y, como no encuentro al equipo de "Premiere Pro" en UserVoice, te quería pedir ayuda si es posible. Si tienes tiempo, me gustaría coordinar una breve conversación por correo electrónico para discutirlo.
"Yes, you are correct! I appreciate your understanding. Sometimes it's helpful to have a little extra assistance to ensure clear communication. Thank you for your willingness to help and your openness to discussing Adobe Illustrator. I look forward to learning more from you! Also, thank you for the offer to use Spanish. I feel more comfortable using it, and I'm glad to know that's an option. I'll definitely keep that in mind for our future conversations."
Thanks, Henry, you are welcome.
I believe you used some assistance to produce this reply, am I correct? :)
Don’t hesitate to ask more questions and report problems. If you are more comfortable using Spanish — please use it.
Hello Egor Chistyakov,
I hope this message finds you well. I wanted to express my sincere gratitude for your previous assistance regarding Adobe Illustrator and its functions. Your explanation was incredibly helpful, and I truly appreciate the time you took to provide such a clear response.
I'm keenly interested in continuing our conversation about Adobe Illustrator and exploring its various features. Your expertise in this area is evident, and I believe there's so much more I could learn from you. If you're available, I would love the opportunity to discuss more about advanced techniques, best practices, and any insights you might have gained from your experience.
Thank you once again for your valuable assistance. I look forward to the possibility of further discussions and learning from your wealth of knowledge.
Best regards, [Haez]
Henry, no es un error en absoluto, sino una notificación, una advertencia. El texto es bastante autoexplicativo.
Este documento tiene símbolos creados en una versión anterior de Illustrator. Illustrator le advierte que algunos símbolos pueden verse diferentes si estuvieran usando el método de 9 cortes (que es una técnica poco común) y le pregunta si desea desactivarlo, por si acaso.
Haga clic en Sí si desea mantener la opción habilitada y correr el riesgo de alterar la apariencia de estos símbolos, o en No, si desea desactivar la opción.
Puede leer más sobre esta opción aquí: https://helpx.adobe.com/illustrator/using/symbols.html
Henry, it is not an error at all, but a notification, a warning. The text is pretty self-explanatory.
This document has symbols, created in an older Illustrator version. Illustrator warns you about some symbols can look different, if they were using 9-slice method (which is a rare technique), and asks you if you want to to disable it, just in case.
Click Yes if you want to keep the option enabled and risk altering the way these symbols look, or No, if you want to disable the option.
You can read more about this option here: https://helpx.adobe.com/illustrator/using/symbols.html