Giant splash screen ads in paid for, professional subscription is a BUG
I am sick to death of the huge, intrusive, non-cancelable, and occasionally completely incapacitating ads popping up in a very expensive, professional, enterprise-level paid-for subscription. This is so unbelievably unprofessional and unconscionable in a paid subscription.
I have been working for 10+ hours today in Illustrator and Photoshop, and have had several pop ups. But this one was the last straw. It nearly covered the whole screen. I can't close it and tell it never ask me this again, oh no, I can only request that it defer the annoying shill until the middle of another, future, equally tense deadline event.
Last night at 2am, after a nearly 15 hour day, I had one pop up that had the "oh please do bother me with this again later" button off the screen, so there was NOTHING I could do. Thankfully after about 20 long, tense minutes I was able to save my drawings and close Illustrator to get rid of them.
Yes I've turned off splash screen welcome and tool tips, but you know what? those are not tool tips, those are ADS. I've been using AutoCAD for over 30 years, but I'm new to Illustrator, so I kinda NEED the tool tips, at least the minimal hover ones so I can get a clue what a button is since I don't have it all memorized yet.
There are hundreds of comments in your user groups and others going back years from your customers who are disrupted and enraged by this practice. What exactly are you getting out of it? I can choose a tutorial whenever I want, I don't need them shoved in my face. It surely isn't selling anything, I'VE ALREADY PAID.
GIVE US THE COMPLETE METHOD TO END THIS PRACTICE without losing actual, useful functionality.
Julie Walker
Honeywell