Links not included in Package - Illustrator 2024 Bug
When I package a file, the option to package images into a links folder is checked, yet it's not packaging them. This is happening on my home and work computer.
Gabrielle
shared this idea
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Interesting... so if you move your files (just for a test) out of the synced folder(s) and then try to Package — it works?
What happens if you put these links into the root of the synced folder (just to exclude the subfolders case)?
If you have other cloud services — do they behave the same, or is it only OneDrive’s thing?
Can you reproduce it with a new file, or only this one is influenced?
These are the questions the team most probably will ask. Please help to speed up the investigation, while I try to search a correct contact for this. -
Gabrielle
commented
None of the links are missing. This is happening on the majority of my files. I think I now know the issue. I work from a OneDrive synced folder. I have worked this way for 6+ years with no issues packaging links until the 2024 version of Illustrator. Can this be passed to the developer/engineering team to see what's causing this? There appears to be some sort of communication error fetching the files on package. While working with the file the links aren't missing.
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Gabrielle, can you please show a screenshot of your Links panel in the original (not the exported) file, please?
