Spot colors converting to Magenta when saving .PDF files
We have a few team members encountering issues when saving PDF files out of Illustrator (running Windows 10 and 11).
If the file contains spot colors (built from scratch or pulled from library), there's a chance it will convert to solid magenta. The biggest challenge is that the glitch isn't always noticeable on the designer's screen, so sometimes it will get sent to the client without knowing. It's also not always repeatable, so it's difficult to troubleshoot.
The Captain
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The Captain
commented
Hey Egor! I zipped them up and attached them to my last comment here on UV. Sounds like they didn't make it. I'll start a thread on Slack and will attach there (and will point back to this UV post). Thanks!
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Chris, hi! It seems like UV blocked the attachments... It’s paranoid a bit.
Or do you mean you will post more, but don’t have them now? -
The Captain
commented
EGOR, my friend! This is Chris "The Captain" from the Illustrator Pre-Release team.
I didn't see an exact match of our issues here in UV, so I thought I'd make a post (since I had sent some samples in earlier to the team and it stalled). I've reattached them here.
The most challenging thing is that it's hard to recreate. It's just odd that it's happening on two totally different systems. Both running most recent versions of .Ai
I'll upload more samples when it happens again.
Thanks! -
O Captain! My Captain! The team would require to get a file like this to dissect, along with details on the PDF export settings, so that they can investigate it.
There are several related report about colors go magenta, and perhaps this is one of those cases.
If you are not OK to post it publicly (or it is hard to make a simpler test file), please send these to sharewithai@adobe.com (and put this link to this report there also for tracking: http://illustrator.uservoice.com/forums/601447/suggestions/48855953)
