Constant random crashing of application (version 29.5.1) with no obvious operation as the cause (on MacOS 15.5)
I am experiencing random crashes in any file with the latest version of Illustrator (29.5.1) on the latest version of MacOS (15.5). | have also been having similar (although not as often) crashes in InDesign (again, latest version 20.3.1). Meanwhile, I see stories that you are about to increase the subscription prices for access to generative Al tools, while the stability of your software--the basic usability is in question. Not acceptable.
Tim McGreger
shared this idea
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Tim McGreger
commented
I do not use any accessibility applications that I am aware of while using Illustrator, no. However, I have installed the latest beta build of Illustrator and will give it a try and see if it fixes the issue. Unfortunately, the crash cause is not obvious, so I cannot just open it and test it quickly. I will just have to use it for a day or two and see what happens.
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Niranjan
commented
Hi Tim, do you use any accessibility application when using Illustrator? We had one issue with accessibility which has been fixed in the latest beta build of Illustrator.
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Tim McGreger
commented
I am prompted to submit a crash report, but I’m fairly certain it is a MacOS prompt and is sent to Apple. I don’t get a prompt to send a report to Adobe that I have seen.
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Tim, do you get Crash Reporter dialogs shown to you when this happens? Do you send these? If yes — do you use the same email in these, as the one you have set for this UV account?
