My subscription keeps flagging that two people are using my account
I'm a small business and have always used Adobe products on two computers. On one computer I mainly use Illustrator and Photoshop, and on the other I mostly view PDFs or make minor updates. Sometimes I have several PDFs open while working. Now my subscription keeps flagging that two people are using my account, and days later I get logged out, which complicates everything. Because of this, I've reduced it to only one computer signed in and now use Chrome and other non-Adobe applications to view and update PDFs. At $799 per year, and likely increasing, its just not worth the cost or the complications anymore. I look forward to moving to alternative software. Thanks, Adobe, for making things more difficult and pushing small businesses like mine away from your products.
Illustrator is amazing and needs this feature.
As a small business owner, I just want to say how incredibly grateful I am for Adobe’s modern subscription experience. It’s truly impressive how a system that allows two computers can still notify me that two people are using my account and then thoughtfully log me out days later just to keep things exciting. I especially appreciate paying $799 per year for the privilege of simplifying my workflow down to one signed-in computer while using Chrome and other non-Adobe tools to avoid triggering helpful security reminders. It’s refreshing to see how smoothly things run when complexity replaces convenience. I’m genuinely looking forward to exploring more “great” innovations like this in the future.
Brock Torresdal
shared this idea
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Brock, I expanded your report from the sarcasm mode to the normal one. Sorry :)
Sadly, I think this should be reported elsewhere, really, because the problem is not related to Illustrator directly, but to the licensing mechanism. Reaching an agent at adobe.com might be a place to start (with a ton of patience prepared).
I personally didn’t notice the problems with using two computers at the same time recently... So it’s either something that hasn’t reach me yet or a bug.
This doesn’t mean the current policy is great and flawless (ugh).
