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Title:
Illustrator on Windows 11 does not reflect custom paper size selected in printer preferences
Body:
I use Adobe Illustrator for production label printing with a label printer.
On Windows 10, when I opened Illustrator Print > Setup > Printer Preferences, changed or created a custom paper size, and clicked OK, the selected paper size was immediately reflected in Illustrator’s print dialog.
After upgrading to Windows 11, this no longer works.
Steps to reproduce:
1. Open an Illustrator file.
2. Go to File > Print.
3. Click Setup / Preferences for the printer.
4. Create or select a custom paper size in the printer driver.
5. Click OK and return to Illustrator’s print dialog.
Expected result:
The paper size selected in the printer driver should be reflected automatically in Illustrator’s print dialog.
Actual result:
Illustrator does not update to the selected paper size. The newly created paper size appears in the list, but I have to manually scroll through the media size list and select it again.
This is a serious production issue because label sizes change frequently in 1 mm increments. It worked correctly on Windows 10 but not on Windows 11.
leje
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