Illustrator cannot recognize my Creative Cloud account without internet, hours of work lost!!!!
Illustrator has no internet connection and then closes all my files without giving me the option to save. I have a company Adobe Creative Cloud account, but when the internet connection goes down, Illustrator seems unable to recognize or verify that I have an active Creative Cloud account. Instead, it closes Illustrator and all my open files without giving me any option to save my work.
This is extremely frustrating and unacceptable. I had been working for several hours, and I lost all of that work because Illustrator could not verify my account while offline.
Even if an internet connection is temporarily unavailable, Illustrator should recognize that I have a valid Creative Cloud subscription and allow me to continue working or, at the very least, give me the option to save my files before closing the application.
Losing hours of work because of a temporary internet connection issue is simply not acceptable for professional software.
Tiina
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