Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
366 results found
-
Type — Different Opacity Settings Not Displayed (GPU Preview)
AI Version: 25.2
OS: MacOS 11.2.1
Using GPU PreviewProblem:
- With some type selected, edit the text and change the Opacity of only some letters.
- Note that those characters do not look changes.
- Switch to CPU Preview and note that the Opacity of those letters now display as expected.
3 votesI am happy to share that we have fixed this bug in our latest release – 25.2.3 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
Opacity Doesn't Live Update when using Properties Panel + Keyboard
AI Version: 25.2
OS: MacOS 11.2.1
Using CPU & GPU PreviewProblem:
- With an object selected, open the Properties Panel.
- Click in the Opacity field and use the keyboard to increment the opacity up or down.
- Note that the object's opacity doesn't change unless the change is accepted either by pressing the Return key, or clicking into the artwork.
Expected Behaviour:
- As the opacity is adjusted using the keyboard, the artwork should demonstrate the changed opacity.
Notes:
- If you use the Transparency Panel, and adjust the Opacity there, the keyboard commands are recognized as usual.3 votesCompleted (Comments Open) ·
AdminArchana Kumari
(Lead Software Engineer, Adobe Illustrator)
responded
I am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Archana Kumari
Illustrator Team
-
Align Text box with Object
Using Windows 7 or High Sierra and Illustrator 24.2
Align text with any object is not aligned properly. Presently it takes text box and actual height/width of text and aligns object width/height.
I understand this is way Illustrator text work, but can changed/update so can properly aligns. Hoping to get it resolved in near coming versions.
The alignment should work like Indesign or any vector program. Check attachment.
3 votesYou can now choose to align to preview bound of a type object, using Align to Glyph Bounds option in Align panel’s menu.
Please comment back if you have any problems with that.
-
Illustrator crashes when switching views in the Asset Export panel
Has this been reported yet? There's a really easy-to-reproduce crash bug in Adobe Illustrator involving the Asset Export panel that affects even the latest version (24.2) .
If the Asset Export panel contains more than two items and an item other than the first is currently being renamed and the view is attempted to be switched from Grid View to List View, the mouse cursor will begin to move really slowly for a few seconds and after that, Illustrator will crash. See the video attached for a demonstration.Some system info:
Adobe Illustrator 24.2
OS: Windows
Version: 10.0
System Architecture:…3 votesI am happy to share that we have fixed this bug in our latest release – 24.3.0 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
-
Key object selection mismatch
When I select two objects and choose the key object for allignment, the top allignment option shows the «Align to key object» and object gets highlighted, however if I go to the sidebar to introduce a spacing number it shows «Align to selection» instead and I need to change the option again. This is so frustrating.
3 votesSeems to be fixed. Comment back if it is not for you.
-
Applying Crop Filter causes illustrator to crash
Hi, I've been trying to use the crop tool from Pathfinder today and every time it's very slow, then freezes, then crashes.. I've got the latest update.. What can be the reason?
3 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Some Dashed Lines make Ai crash
When typing these values in the Dashed Line fields:
0 2 0 2Ai crashes immediately, without a warning.
3 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
SVG Export
AI 22.1. 64-bit Windows 10
The SVG export is much better in this new version of AI. However, on some art boards it is still missing some components. However, if I select the art board, then choose Save As SVG, it displays the components, but it is a much larger file. I will upload this AI file, which has 12 art boards. It is Art Board #11 that is not exporting properly when I press Ctrl+Alt+E. This image has 6 green bars, but 3 of those bars are not showing up in the image. Everything else seems to be correct.…3 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
Illustrator CC 2018 (Mac) error message after quitting program
Every time I quit Illustrator CC 2018 (Mac) I get an error message. See attached file.
3 votes -
Deleting Successive Artboards
If you have a list of artboards and try and delete several of them in a row, deleting one will deselect the list. This is not a major issue in most cases, but it is a nuisance when having to quickly delete 40 or more artboards; it doubles the number of commands that need to be inputted before reaching the same result.
3 votesWe have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlWarm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience. -
CC2014 No artboard names (macOS Sierra - 10.12)
When using Illustrator CC2014 with macOS Sierra (10.12.6) no artboard names appear. Can this bug be rectified please?
3 voteswe can’t reproduce the issue on the latest version of Illustrator. CC 2014 was not supported on 10.12 we advise an upgrade.
-
Better Customer Service & Chat
Having reps that actually help find solutions instead of jumping to reset all preferences and reinstall programs.
3 votesPlease get in touch with us at sharewithai@adobe.com or any of the other support channels. Meanwhile, we will work all in our capacity to make a better support experience for you.
-
Distorted curve line when saving an SVG
Hello, when we save from AI/EPS to SVG file, the 'f' edge path of the logo automatically becomes out of shape. We tried different colors and it works fine. This issue only happen on white SVG. Please help.
2 votesIncrease Decimal Places value in Export As / Save As (under More Options) to raise the precision. By default it’s too low, and if your graphics is rather small, it can cause problems like this.
-
Illustrator Version 28.7.1 - xmpfile does not have a constructor ( using Extendscript with Illustrator )
OS: macOS Sonoma 14.6.1 (23G93)
Illustrator version 28.7.1Prior to this update I have been able through extendscript to read XMP data from a file. After the update I get an error:
"XMPfile does not have a constructor".
on the line of code:
var xmpf = new XMPFile(.........Reverting to the prior version resolves the issue.
2 votesWe have fixed this issue in 29.0 and 28.7.2 releases.
-
カッコ
最近、左括弧の位置が変わります(2024,2023で開いても同様です)。
対処方法ありますでしょうか？2 votes -
Application name in dialogue box contains strange character
Illustrator version 27.6 shows strange characters in dialogue box.
The app name is $$$/GeneralStr/196=Adobe Illustrator.
It feels not good, to use an app with a strange behavior like this.2 votesThis issue is fixed in 27.6.1 update.
-
Illustrator fails to export all text into final pngs or jpegs
I have been exporting images with text layers and I've noticed Illustrator seems to indiscriminately not export certain lines of text (not layer groups to be clear, but random lines of text). I don't know how to replicate this issue because it appears random, but I did include pngs of the file that I had this issue with most recently.
2 votesWe have been able to resolve the issue. You should not be running into this issue. Please do a relaunch or two to refresh the application.
-
Version History Panel not displaying any content (previous versions, bookmarked, etc.)
Problem:
Version history panel is not displaying any content for my cloud documents (.aic), such as previous saved states, bookmarked, or even a prompt that it cannot save or no states exist. This is happening for all my existing AND new files. This only started happening on the latest illustrator update.My setup:
Macbook Pro M1, OS Ventura 13.3.1
Adobe Illustrator 27.4.1What I've tried to do:
- Restart Creative Cloud and Macbook
- Create and save a new .aic file2 votesThis issue has been resolved.
-
Easiest fix of the year: keyboard shortcuts listed incorrectly on website (paste in place, paste on all artboards)
Keyboard shortcuts incorrect on website (paste in place, paste on all artboards). Instances of "B" should be "V."
2 votesThe typo has been fixed. Thank you!
-
Regression in version 27.0 - SVG tspan not handled correctly
Hello
When I place the following SVG
<svg xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" viewBox="0 0 500 500" width="500" height="500"><text><tspan>60</tspan></text></svg>
And then try to export the object back to SVG, I get
<?xml version="1.0" encoding="UTF-8"?><svg xmlns="http://www.w3.org/2000/svg" width="36.86" height="39.2" viewBox="0 0 36.86 39.2"/>
The tspan content is gone.
Without the tspan it works ok. It also works fine in AI 26.5
The example is an extract from a larger SVG object created through the Datylon plugin
Seems like an AI regression bug. Any chance it will be fixed in later versions?
Tx!
Peter
PS also posted as https://community.adobe.com/t5/illustrator-discussions/regression-in-versoin-27-0-svg-tspan-not-handled-correctly/m-p/13297751
2 votesI am happy to share that we have fixed this bug in our latest release – 27.1.1 which is available worldwide now.
Going forward, our goal is to fix as many top User-Voice bugs as possible and as frequently as possible. Given the nature of the fixes, some of the bugs will take a longer time to fix, but we are on it.
You can update to the latest release using Creative Cloud desktop App: https://helpx.adobe.com/in/creative-cloud/help/creative-cloud-updates.html
Thank you for all the feedback. Keep it coming!
Ankit Goyal
Illustrator Team
- Don't see your idea?