Applying Crop Filter causes illustrator to crash
Hi, I've been trying to use the crop tool from Pathfinder today and every time it's very slow, then freezes, then crashes.. I've got the latest update.. What can be the reason?
We have the fix available in the latest release. Please update Illustrator using Adobe Creative Cloud application to the latest build for version Illustrator CC 23.0.2
Please refer to our knowledge base FAQ – https://illustrator.uservoice.com/knowledgebase/articles/1844590 if you face difficulty in update.
Or get in touch with us at any of the other support channels – https://helpx.adobe.com/support.html
Warm Regards,
Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator
Adobe. Make It an Experience.
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Anonymous commented
I also have the same problem, I'm using Trial version dowload today, 23..02 64-bit. CropTool crash every time
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[Deleted User] commented
I also have the same problem, I'm using Trial version dowload today, 23..02 64-bit. ******** crash every time
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Anonymous commented
Thank you!!
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Anonymous commented
Illustrator CC 2019 crashes after I use to crop tool to cut off portions of a linked/embedded image. This has occurred multiple times and I have only experienced this situation while using the Crop Tool.
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Chris commented
Additionally cropping a rasterized image after it's been cropped once before causes a crash.
I was able to reproduce every time.Rasterize object > Crop filter > Accept > Crop filter again > Crash