Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
186 results found
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Illustrator doesn't find color profile, which are shown in Indesign Hi everybody,
I installed an eci color profile (pso-coated_v3) on my windows 10 computer (right-mouse-click, then install). In Photoshop CC and Indesign CC everything is fine, so it is installed correctly. But the new profile isn't shown in Illustrator CC.
I reopened Illustrator and also de- and reinstalled it...
Does anybody has got an idea, why the new profile doesn't show in in the color-settings of Illustrator?
Thanks a lot!
Best wishes
Rene2 votesAn installed color profile can be accessed and used like this:
Edit > Color Settings: Working Spaces, CMYK: choose the profile you need.
Then go to Edit > Assign Profile and set it.
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Multiple Artboards X and Y axis not resetting This is a new issue: normally the X and Y axis reset when you click on an alternate artboard but recently, it's maintain the X and Y of the first artboard. My sample is a 4"x4", 4-artboard layout, and the shape is on artboard 2, horizontal to artboard 1.
1 voteThe problem got solved by enabling artboard rulers instead of global ones via View > Rulers menu.
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Smart Object from Illustrator to PS not working after Mac Ventura 13.2.1 update Copy and pasting a vector file from Illustrator into Photoshop as a smart object no longer saves the way it used to. In Photoshop, when I wanted to make a change to the smart object, I would double click on it in the layers panel, it opens in Illustrator, make a change, cmd + s to save, back to Photoshop and the smart object would update. Now after updating to Ventura 13.2.1, the process is the same, but after saving and returning to Photoshop, my fonts show up differently. Screenshots included.
1 - Smart Object in Photoshop
2 - Making…1 voteThe problem got resolved when fonts got activated for Photoshop in the font manager app.
It seems that for some reason Photoshop does not warn users about missing fonts in smarts, although it should not be relevant, since Ps reads the PDF content from a smart to render it...
Needs further investigation. If you have updates on this — please comment.
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Glitch signs introduced by illustrator when opening a plot created by R Hi everyone,
I mainly use Illustrators to manually edit plots/figures created by R (a statistical programming tool). R creates PDFs which can (normally) be opened and edited using Illustrator.
However, I recently encountered a strange bug. My plots look just fine when I open the PDFs using Acrobat Reader, but they contain glitch signs instead of points when I open them using Illustrator 2023.
I am attaching a (zoomed in) picture showing these symbols. If anyone can help, that would be very appreciated :).
1 voteThe problem got resolved with changing the font manually in the imported PDF. However, it does not explain the problem completely. Please comment if you have new information on this.
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Selecting and moving points When I select a curve that has another element behind, and then try to select a point to move it, most of the time I end up selecting and element behind this point (another curve or layer). So to avoid this I end up locking all element except the one I'm working on it, if I don't end up loosing a lot of time doing this point selection over and over...
My guess is you should establish some virtual lock while this moving operation are happening, or some priority hierarchy...
Another problem is while I move the point I'm pressing…1 voteThe issue got solved by increasing the Tolerance value in Preferences > Selection & Anchor Display, from 3px to a larger value.
If you want to request it to be device-independent, or self-adjusting, or anything like that — please make it a separate request.
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Compound paths not saving When I make an object a compound path and then save as an SVG, when I go to open the file again, all of the compound paths have reverted to paths. I've uninstalled and reinstalled, I've tried an earlier version, I've done everything I can think of and still my SVG files will not retain compound paths. I'm using an M1 MacBook Pro, AI v27.2
1 voteIn SVG 'compound paths' are required to have at least two sub-paths (https://www.w3.org/TR/SVG/paths.html). If a shape doesn’t have any holes, it gets saved as an ordinary single path, according the specification, since no sub-paths are presented, ands gets read back as a non-compound paths. Shapes with proper holes are kept as compound paths.
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Illustrator not saving properly Saving our work is a MAJOR issue! Since updating, I'm having different ones. Sometimes when I command/save, then reopen that file, the last change I made is gone. Now, when I do a save as, Illustrator only saves part of the file name I typed in..
Attached are screen shots showing the file name I try to save it as, and the incorrect file name it saves as.
WTF is up with this stuff? I'm no programmer, but how is it that major bugs like this come up with every new version? I am spending more time working around Adobe…
1 voteA slash can’t be used in a file name. since it’s an OS reserved symbol.
There are other symbols like this: < > : " / \ | ? *
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Can’t select a hyphen at the start of the line テキストツールで半角英数字で入力したものが、後になって選択できなくなる場合があるようです。
「- 2022 -」と入力したあと、修正しようとしたら、最初の「- 」が選択出来ません。1 voteIllustrator converts a hyphen at the start of the line to a bulleted list, unless the 'Automatic Bulleted and Numbered lists while typing' option (enabled by default) is not turned off.
These converted markers can’t be selected, unless you convert the text back with the dedicated button in the Paragraph menu.
But be warned though, that sometimes disabling the auto-conversion does not work, and hyphen and other characters still force Illustrator to create a list.
If it does happen to you — please vote here: https://illustrator.uservoice.com/forums/601447/suggestions/45928900
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Linked Text Boxes DEFORM When spreading text over more than one text box, the first one is fine, but any consecutive one deforms so the copy is stretched.
1 voteThe problem was probably caused by scaling area type objects with another art selected. Illustrator treats these selections differently. Take a look in the comments for a more detailed explanation and demonstration.
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Change case feature not working. I am trying to change from uppercase to lowercase. Using 26.5.1 (64-bit) version. I wish I had not upgraded as it crashes every few minutes. Steps: highlight text; Type-->Change case-->lowercase. (In the attached video the Type drop down does not appear in the recording; follow the mouse.
1 voteToni, for some reason you have All Caps option enabled in the Character panel for this particular text selection (or rather the whole type on path object).
Once disabled, Ai stops to force the capitalization for it, and the result of Change Case commands start to be visible.
I agree though it can be tough to discover.
If anyone else happen to have this exact problem — please add your votes, so the team can get data on reviewing this in the future.
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Font compatibility issues between different iOS and Illustrator versions My one system is on Mojave (10.14.6) running 25.4.8 illustrator. The other system is on Monterey (12.3.1) running 26.5 illustrator. And I have downloaded and installed Petrona font from Google fonts on both the systems.
Now when I try to open the file (that was created on Mojave) on Monterey I'm prompted for missing fonts! This compatibility issue is making it very difficult for me to work across my devices.
1 voteAs it turned out, the font was installed as a static weights collection on one system, and as a variable one on the other. Illustrator didn’t provide enough clarification on this.
However, please vote and comment if you have the same problem.
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Malwerkzeuge (Pinsel/Buntstift) übernehmen nicht die vorherigen Einstellungen Ich möchte mit dem Bunststift zeichnen und habe dabei die Kontur, die Farbe und das Profil eingestellt. Beim nächsten Strich werden diese Eigenschaften nicht übernommen. Ich muss jedes mal die Eigenschaften neu auswählen... das kann ja jetzt nicht sein? Das hat vorher einwandfrei funktioniert.
Wäre sehr dankbar für eine Tipp/Lösung!1 voteThis can be toggled in the Appearance panel’s menu with the 'New Art Has Basic Appearance' option.
See the comments for details.
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Can't Access a Saved File from a folder in Google Drive The Issue:
I saved an illustrator file then closed the program. After some days, I reopened the program. I could see the preview thumbnail showing my latest edit but when I clicked on it to open, it went back to a much earlier version of the file. This has now happened twice. Please help if you have solved this successfully.Details:
Illustrator 26.2.1 (64-bit)
OS: Windows 10
RAM: 12GB
Intel(R) Core(TM) i7-6600U CPU @ 2.60GHz 2.81 GHz1 voteIt turns out the folder is managed by Google Drive, and it restored a previous version for some reason.
If you had problems like this too — please comment.
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copy paste text turns to outlines. coy and pasting text turns random parts of it to outlines. if you option drag the text, it works fine, keeps all the text in tact. this happens even in the same document, other documents.
makes working pretty much impossible between documents and just a pain in the same document.
1 voteSome applications for managing buffer can not handle the vector data stored by Illustrator and force it to fall back to outlines and rasterized copies.
This time it was Launchpad app, quitting it solved the problem.
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Cannot open AI or EPS files just exported from AI I'm trying to export some vector files from AI, which I've done countless times before and had no problems...
Right now when I save the file as AI and EPS, it shows up in my saved folder as a blank file. When I open the properties from it's saved folder it still shows as AI, however I'm not able to open it with AI or any other applications.
I'm stumped and don't know what I can do next.
1 vote -
Object horizontal and vertical measurements are swapped in tool bar MacBook Pro (15-inch, 2018)
Processor: 2.6 GHz 6-Core Intel Core i7
Mac OS Monterey 12.0.1 (21A559)
Adobe Illustrator 26.0.2When selecting an object, like a rectangle, the horizontal and vertical measurements in the tool bar are swapped. They appear correctly in the Transform window.
For example, a horizontal rectangle could be 7pt x 5pt, but when selected in the tool bar it shows 5 in the <--> dialog box and 7 in the vertical box.
I have restarted my computer and restarted illustrator.
See screen caps below.1 voteAs per the comment:
Illustrator allows to access dimensions of an object as well as dimensions of a live shape. In case when a shape is rotated by 90° the shape’s size values can look swapped compared to measured sizes. It’s like tilting a head. See attached images inside for clarifications.
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CMYK Files Colors are Displaying as RGB in Illustrator 2022 Version 26.0.1 (Illustrator 2022) Open a new CMYK file, create a box, color Breakdown "87-75-0-0 "select the same CMYK color Breakdown "87-75-0-0 " (In Color Picker) that is clearly showing a darker color then what is behind the open select box.
Screen Shot 2
Open a new CMYK file in Illustrator (2021). Same process as above, now CMYK colors appear correct.1 voteIf this happens for you, make sure you have the same color settings setup in both versions (Edit > Color Settings).
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New text set to wrong language Everytime I create a new text using the text tool, the language for the text is set to "English: EUA", but both my Illustrator settings and my document settings are set to "Portuguese: Brazil".
I don't believe that there is a THIRD place where I need to configure this, so I imagine that it's a bug. Also, my Illustrator it's updated, but I've been experiencing this for a while.
1 voteThe problem was in a modified default Character / Paragraph Style. Please refer to comments for the details.
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Guides The update made my guides disappear unless I click on the objet or art-board. It would be ok, but when I use the arrows to move the guides they disappear and I can't see how far I have moved them. May I change this update back to how it was.
1 voteIf it happens to you, check if you have your edges on: View > Show Edges
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Pen Tool: Close path Changes Handles Mac Mojave 10.14.6
Illustrator 25.4.1When drawing with the pen tool, closing paths changes the initial path/handles drawn. This occurs every time the initial point plotted is a "click and drag."
I tried to upload a screen recording (.mov) but it won't let me.
1 vote
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