Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
220 results found
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Remebering fractional values in Extrude & Bevel
You can type in fractional values in Extrude & Bevel and they work fine, although AI rounds them up immediately in fields, though applies to the art.
But when you try to save this appearance in Graphic style and then re-apply to another art, all fractional bits are gone, AI treats them as integers both ways.2 votesHi,
Sorry about the issue, but the feature works that ways.
1) On applying Effects in fractional values, it gets applied immediately. While saving this appearance in Graphic style and then re-apply to another art it will work the same (as with fractional values)
2) While trying to edit already applied effects, the input details get’s rounded off. As a result, you have to enter fractional values for the precision.
I hope this info will be helpful.
Incase you still face any issue get in touch with us at any of the other support channels – https://helpx.adobe.com/support.htmlThanks
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Expanding compound path causes a shift in the object shape
If I call Expand on a compound path, there is a shift in the width and height of the object. This seems to only be a problem when the stroke is in the center. If the stroke is inside or outside, there isn't a problem.
2 votesIllustrator can display width and height values respecting the width of strokes and effects, if you enable Use Preview Bounds option in Preferences > General. It also makes bounding box larger to fit them visually, hence the change in dimensions.
When it’s off, only geometric shape is taken into account, ignoring stroke width or effects.
When you expand the shape, the stroke is not a stroke anymore, but a filled path, that makes the overall group geometrically larger. -
Cannot close main application window with keyboard shortcut
When there are no documents open, it's apparently not possible to close the application window from the keyboard (e.g. with the traditional shortcut Cmd+W). The Close option is disabled in the File menu.
2 votesHi Kit,
Cmd+W is used to close the documents, if you want to close the application, please use Cmd+Q
Thanks
Anish -
Workspace toolbars disappearing
Ai CC 2019 - all of a sudden all the toolbars have disappeared and won't stay reinstated. Workspace will not reset nor change modes.
2 votesPlease reset your preferences and upgrade to latest release 23.0.2 we have fixed the toolbar issue there.
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artboard
I am having issues with the alignment of the image on the artboard. It seems the rectangle I used to cover the artboard isn't lining up. I am not sure if this is a problem or I simply don't know how to fix it
2 votesThe artwork has a small black dot on the right side, far away from the artboard. Watch closely at the right side of your 11×17.jpg image to notice it.
And export options were probably without ‘Use artboards’ tick.P.S. Please always provide the file you have problems with!
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Possible Bug - Crop Image Auto Resizing Crop Box in New CC Illustrator 2019
I'm not sure if this is a bug, or just a poorly executed new feature, but in the new Illustrator CC 2019 when you have a raster image in the file and you go to "Crop Image" the crop marquee automatically changes to a random size and shape instead of remaining at the edges of the image. I'm not sure if there is some hidden feature where it is trying to automatically detect where you might crop the image to by detecting the image edges, but this is super annoying when you are trying to do something like just adjusting…
2 votesYou are referring to the content aware crop feature: https://helpx.adobe.com/illustrator/using/whats-new.html#ContentAwareCrop
To turn this feature off please visit the Preference dialog (CMD+K) and turn off “Enable Content Aware defaults”
If I may suggest a workflow for you.
1. Use linked images, they not only are fast but also save disk space.
2. If you already have embedded images in your file, please use the unembed feature of Illustrator to export and link files automatically for you.
3. All linked images have this feature of Edit Original where you can edit images in a software of your choice like Photoshop.
4. If you have to share files to other users please make use of File menu>Package feature to collect everything including linked images and fonts in one directory. -
Oversize UI Elements in Ai 2019
I noticed that with the 2019 version of Illustrator (23.0), the entire UI of the software seems to be "supersized." It is as if every pixel is now rendered oversized. Not just in the drawing area, but all the tools, controls, panels, everything.
I've attached a "full screen" screen shot of the 2019 (v. 23.0) welcome screen, and the (reinstalled) 2018 (v. 22.1) welcome screen. Both are maximized on the same physical screen, the display on my MacBook Pro. See how the buttons and other elements are larger in the 2019 version? Like it is somehow zoomed in.
I do…
2 votesPlease refer to the link below to understand how to use Illustrator’s preference dialog to set the scale.
https://helpx.adobe.com/illustrator/using/customizing-workspace.html#Scaletheuserinterface -
Freeform Gradient doesn't transform correctly High Sierra (macOS 10.13)
Freeform Gradient points should transform relative to path. Gradient does not transform as expected.
2 votesFreeform gradiets work with a limitation moment the gradient point goes outside the object boundary the freeform gradient doffusion point is deleted.
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saved workspace not the same after 22.1 update
After 22.1 update my workspace is missing saved tool of Symbol, Brush, & Graphic style libraries. Only cloud character library is okay. Reset workspace in menu doesn't work.
2 votes -
Sellection tool won't let me resize shapes
I installed the new version of illustrator and since that I can´t resize shapes, text boxes, basically everything...
I've alredy tried to uninstall and reinstall and I can´t still resize shapes
can anybody help?2 votes -
Pattern brush
Pattern Brush start and end components should not appear when used on closed paths as in Illustrator CS6.
if you make a pattern brush with a red dot at the end, you can use it to find open paths in CS6 but not in CC2018. necessary for working with plotter/cutters.
2 votesI believe it’s fixed. If you still have a case when this doesn’t work for you, please comment back and share a test file directly in the comments (if you are allowed to), or send it over to sharewithai@adobe.com, providing the link to this report (https://illustrator.uservoice.com/forums/601447/suggestions/35328586)
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Font drop down not showing
My font list has started to not show. Im not sure what is causing it as it was ok then suddenly it stopped showing. Please see the attached file for more.
2 votes -
Align and Transform Not Working
Not sure if I can articulate it properly, but here we go:
By example: I'm working with a logo and each time I drag a guide down to flush against the top of the logo, it goes just past it or just above it. It won't let me place the guide directly on top. Another example, when moving items around with arrow keys or trackpad, items won't automatically center or align with whatever I'm trying to align it to. It's like if I have an item on the X axis at 12.23 and want to align item two with it,…
2 votesAs noted in comments the problem is most probably in the enabled Align Art to Pixel Grid option, in the right top corner. The grid is disabled, but the snapping occurs. There are some changes planned to streamline this workflow, because this is very generic problem.
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anchor point and handle display - no visible difference on screen
With CC 2018 update there is NO visible difference with ANY of the 3 options of the ANCHOR POINT AND HANDLE DISPLAY dialog in preferences.
THEY ALL LOOK EXACTLY THE SAME ON THE SCREEN!!!!!
2 votesWith version 22.1 there is feature preference added for anchor point and handle size under "Anchor Points, Handle, and Bounding Box display".
You can update to latest version of Illustrator to use the feature.
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Image File open but not showing up
When using the latest version of Illustrator cc I open vector images the image file opens however it is not visible, I do get visibility briefly when the file is shut down or resized from maximised within the program. It is only a fleeting view and disappears again when reopened or maximised?
2 votes -
Illustrator doesn't find color profile, which are shown in Indesign
Hi everybody,
I installed an eci color profile (pso-coated_v3) on my windows 10 computer (right-mouse-click, then install). In Photoshop CC and Indesign CC everything is fine, so it is installed correctly. But the new profile isn't shown in Illustrator CC.
I reopened Illustrator and also de- and reinstalled it...
Does anybody has got an idea, why the new profile doesn't show in in the color-settings of Illustrator?
Thanks a lot!
Best wishes
Rene2 votesAn installed color profile can be accessed and used like this:
Edit > Color Settings: Working Spaces, CMYK: choose the profile you need.
Then go to Edit > Assign Profile and set it.
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ガイド線が消せない。選択できない。
いくつかのファイルで、ガイド線を引いた後、選択もできず、消すこともできない状態に陥ります。ガイド線を一括非表示にした時に限り表示を一時的に消すことができます。印刷入稿などへ回しても現物に影響はないので良しとしていますが、作業にあたりとても邪魔で困っています。
【マザーボード】
ASUS PRIME B660-PLUS D4【CPU】
12th Gen intel(R) Core(TM) i5-12500【CPUクーラー】
DeepCool AK400【メモリー】
Corsair DDR4-3200(1600MHz) 16GB*4枚(64GB搭載)【グラフィック】
NVIDIA GeForce RTX 3050【OS】
windows10 64bit1 voteGuides in Illustrator, unlike in InDesign, are considered to be objects and exist within layers. As per the comment by Ten_A, if your guides are contained within a locked layer, they won’t be selectable.
If you wish to change this behavior, you should upvote this request: https://illustrator.uservoice.com/forums/333657-illustrator-desktop-feature-requests/suggestions/37211029-make-guides-to-be-like-in-indesign
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Blend Modes are Broken in Illustrator 27.8.1 and also in After Effects 23.6.0
Hello - I updated all my creative cloud stuff yesterday and blend modes don't work in Illustrator 27.8.1 and also in After Effects 23.6.0
I opened after effects 22.6.5 and that works as it's supposed to.
1 voteWhite canvas in Illustrator is actually transparent. Some blend modes require solid color underneath to make proper calculations, so get it rendered correctly, put something white in background (or filled with any other color).
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Illustrator gives error message only with this file
I am in Windows and I receive this message when I open my document please I hope I can be helped with this incident that I cannot solve
1 vote -
1 vote
This happens when Snap to Grid is enabled. Even when invisible, it still affects snapping and prevents Smart Guides from assisting to snapping at artboard’s edges.
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