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Illustrator (Desktop) Bugs

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  1. Details of your operating system
  2. The version of Adobe Illustrator (desktop) 
  3. The steps you were taking when you experienced the issues
  4. Your expected result and the actual result
  5. Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)

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491 results found

  1. Script selection/appearance modification causes error 8702

    I am using a script to change the appearance of an object (fill color of an ellipse shape). Since there is no way to access appearance properties directly (which would be lovely to get someday), I am using a known workaround with defaultFillColor on the selected document.

    app.activeDocument.selection = [item.obj];
    app.activeDocument.defaultFillColor = item.newCol;
    

    Unfortunately, the selection seems to leave Illustrator in a weird state, and any further script command (e.g. next iteration of the loop) fails with "Error 8702: there is no active document."

    This sometimes goes away if I use CPU instead of GPU preview, though not reliably. And…

    2 votes

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  2. 文字が欠ける原因を知りたい

    Adobe イラストレーターからPDFに変換する場合、CubeとMicrosoft PDFでは正常に変換できますが、イラストレーターで「別名で保存する」でAdobe PDFを選んで変換すると、写真のように文字が欠けてしまいました。今までも長い間同じ方法でやっていたのですが、今回、こんな現象が現れました。対処の仕方を教えてください。

    2 votes

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    Need More Info  ·  2 comments  ·  Print  ·  Admin →
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  3. Illustrator stops responding when opening files with nested Grid Repeat objects

    I use Adobe Illustrator. I've been trying to open saved files its stop responding. This issue been two days. I tried restarting, but nothing worked

    2 votes

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    Need More Info  ·  6 comments  ·  Repeats  ·  Admin →
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  4. Illustrator crashes when triggering an action to flip an object horizontally or vertically.

    I think I’ve finally narrowed this down!
    I’ll cut to the chase:

    • macOS Sonoma 14.7.5
    • Illustrator v30.2.1

    • Custom Action #1: Transform Panel > Flip Horizontal
    • Custom Action #2: Transform Panel > Flip Vertical

    Triggering Actions #1 or #2 with the play button in the Actions Panel - or a hotkey linked to the action - is successful if:
    • The Transform Panel is open in a Panel and is the Active Tab
    • The Transform Panel is completely closed (triggering the actions then open the Panel floating somewhere in the workspace)

    Triggering Actions #1 or #2…

    2 votes

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    Need More Info  ·  2 comments  ·  Actions  ·  Admin →
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  5. aiファイルをInDesignに配置した際に画像が透明になる

    Illustrator 30.2.1で保存したaiファイルをInDesign2026に配置すると、ai内にリンクされた画像ファイルが透明になります。30.1に戻したところ、直りました。
    ただし、30.1でも、InDesign2026配置時に、ai内にリンクされた画像ファイルの位置がずれることがあります。こちらは毎回ではありません。ずれる場合の法則は分かりませんが、モノクロ2階調画像のずれる率が高いようです。

    2 votes

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  6. When relinking images, one of the images appears as their original sizing and not the size of the image being replaced, just on new update

    When relinking multiple images, one of the image appears as their original sizing and not the size of the image being replaced, This is just after receiving the new update (I do this everyday). This is not always true, sometimes it works fine. but most of the time it doesn't. I'm using Mac.

    2 votes

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  7. Selected Fill Color/Stroke is stuck to one color and won't change.

    Hello! I'm using MacOS, and I'm on Illustrator 2026. When I was trying to change the fill gradient of my font, I ran into a glitch where the colors would not change. It's stuck to the original color I had originally. When trying to change the fill color, it changes on the interface but not when I draw. I've tried exiting out of Illustrator but it's still stuck. Even when adding text, it's stuck on black instead of yellow/any other color and it won't change.

    2 votes

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  8. SVG files won't open in Illustrator 2026. Works in earlier versions (tested in 2024)

    SVG files won't open in Illustrator 2026. I can open them in Illustrator 2024, and paste them into 2026. But opening the file in 2026 results in a totally blank artboard. Perhaps the parse is broken? Something got worse between these versions...

    2 votes

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    13 comments  ·  Other...  ·  Admin →
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  9. Navigation button (up, down, left right) not working

    I am using the latest Adobe Illustrator on windows and it's always the navigation button (up, down, left, right) cannot work. Tried to use Shift key, but still not working. Been like this for a half year. Also, you should be able to permit us using mouse to zoom in/out. Otherwise, it's a nightmare for fast-paced workers.

    2 votes

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    Need More Info  ·  1 comment  ·  Actions  ·  Admin →
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  10. Color fill turning grey when selecting outside of Gamut area

    I am selecting colors for CMYK that are not out of Gamut, and it is still turning grey. Very annoying. I've been having so many issues with Illustrator not performing as expected.

    2 votes

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  11. Rectangle edge not snapping to bleed guideline with Shift key

    When dragging the edge of a rectangle while pressing the Shift key the line will not snap to the edge of the bleed guideline, it will only work if I release the Shift key, issue started to happen about a month ago.

    2 votes

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    Need More Info  ·  8 comments  ·  Snapping  ·  Admin →
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  12. “Split Into Grid” creates a single live grid object now instead of independent paths and it's awful.

    Recent versions of Illustrator changed “Split Into Grid” to create a single live grid object instead of independent paths. This completely breaks established illustration, print, and production workflows (stickers, dielines, laser cutting, icon sheets).

    Please restore the previous behavior or add a preference/checkbox to output individual paths by default. Illustrator is an illustration tool, not a layout app.

    2 votes

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    Need More Info  ·  3 comments  ·  Other...  ·  Admin →
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  13. Illustrator freezes when clicking “New File” on Windows

    Illustrator (v29.x ,v30) freezes every time I click “New File”.
    The application works correctly if I open an existing .ai file.
    GPU acceleration is disabled.
    Fonts tested. Drivers updated.
    This seems related only to the New Document screen.

    2 votes

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  14. Only Object Outlines visible

    I was creating a figure for research and suddenly, only the outlines were visible. I am not sure if this is a rendering issue or if I am in a different viewing mode. Help is appreciated.

    2 votes

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  15. Ça crash tout le temps !!! Réglez ça par pitié 🙏

    L’interface se bloque je ne peux plus bouger mes éléments, zoomer etc… je dois fermer et réouvrir l’application c’est fatiguant …
    Svp améliorez les bugs d’interfaces c’est inutilisable 🙏

    2 votes

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  16. Can't save as SVG

    Illustrator 30.1 no longer seems to be able to save as SVG, regardless of the options selected, including settings from previous versions.

    2 votes

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  17. 2 votes

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    Need More Info  ·  1 comment  ·  Tools  ·  Admin →
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  18. freedom gradient works only on half of the object if it has a clipping mask

    When applying a Freeform Gradient to an object that uses a clipping mask, the gradient is rendered only on part of the visible area instead of the entire clipped object. The remaining portion of the object appears unaffected by the gradient, as if the gradient calculation were limited to only a section of the underlying geometry.

    2 votes

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    Need More Info  ·  1 comment  ·  Gradients  ·  Admin →
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  19. Objects on Path tool caushes instant crash

    Using a mac mini and v. 30.1 of Illustrator. every single time I use the Objects on Path tool illustrator crashes instantly. It wasn't doing this a couple of days ago. I thought it was because of a new script I downloaded but even after removing it I still have the same issue.

    2 votes

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  20. Shape changes color every time I reopen the file after saving

    As the title says, every time I start working on the saved file, a particular 1 type of shape across all artboards changes color to yellow or black from white when I reopen the saved file. Still can't understand why yellow or black, I never put yellow on that shape.

    2 votes

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