558 results found

1. Appearance of Black Feature Not Working in Illustrator CC 2019

   The "Appearance of Black" feature is not working after installing Illustrator CC 2019. I've tried to disable and re-enable the feature, however all blacks appear as rich black now. The document shown in the attached screenshot is in CMYK color mode. The black box on the left is 100% K only, the box to the right is C: 60%, M: 50%, Y: 50%, and K: 100%.

   Previously 100% process black only would display as shown in the preferences window. I've tried to open an old document and create a new CMYK color mode document, however the 100% K looks rich black.

   MacOS: 10.14
   Illustrator: 23.0

   The "Appearance of Black" feature is not working after installing Illustrator CC 2019. I've tried to disable and re-enable the feature, however all blacks appear as rich black now. The document shown in the attached screenshot is in CMYK color mode. The black box on the left is 100% K only, the box to the right is C: 60%, M: 50%, Y: 50%, and K: 100%.

   Previously 100% process black only would display as shown in the preferences window. I've tried to open an old document and create a new CMYK color mode document, however the 100% K looks rich… more

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   4 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRama (Mgr, Software Development, Adobe Illustrator) responded

   Please check if Color Settings is set to “Emulate Adobe Illustrator 6.0”, If it is then change it to “North America General Purpose 2”.

   Color settings changing to “Emulate Adobe Illustrator 6.0” is tracked here https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/35742949-color-settings-auto-defaulting

2. GPU Preview displaying hidden shapes

   In GPU Preview, turning off the visibility of a shape in the layers panel doesn't always hide the shape - it still remains on screen.
   If I switch to Outline view the shape is hidden correctly.
   If I switch back to GPU Preview the shape is still being displayed.
   I have to reboot Illustrator to get GPU Preview to work correctly again.
   And then it goes wrong again very soon afterwards.

   This has now happened several times.
   I've also had shape fills showing as incorrect colors in GPU Preview, eg. a square with a white fill, suddenly started displaying as a bright orange fill!

   In GPU Preview, turning off the visibility of a shape in the layers panel doesn't always hide the shape - it still remains on screen.
   If I switch to Outline view the shape is hidden correctly.
   If I switch back to GPU Preview the shape is still being displayed.
   I have to reboot Illustrator to get GPU Preview to work correctly again.
   And then it goes wrong again very soon afterwards.

   This has now happened several times.
   I've also had shape fills showing as incorrect colors in GPU Preview, eg. a square with a white fill, suddenly started displaying as… more

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   3 votes

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   Need More Info  ·  2 comments  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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3. Tools and panels never open

   I am having a problem with Illustrator since a few days now and I just don't find solution for it.
   Every time I open Illustrator it forgets that the Control panel, the Tools panel and the other panels such as Transparency, Layers, Color, etc. was opened. It is really annoying to open them every time.
   Could someone give a solution. And I am using the latest version of Illustrator for 2 months now I think, and it started to do this only a few days ago.

   3 votes

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   0 comments  ·  User Interface  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Does anyone still have this problem in the latest builds?

   Please comment if it’s still there (and if pressing Tab helps to show the UI.

4. Type object selection by path does not work at all while Snap to Grid is enabled

   Type object selection by path does not work at all while Snap to Grid is enabled.

   It's been this way for years... guess I've finally had enough.

   3 votes

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   Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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5. Pen tool glitch

   When using the pen tool, the artboard glitches and a big gray area appears from the upper right corner (screenshot 1), glitches even more and turns yellow when scrolling or moving the cursor (screenshot 2).
   Pen tool absolutely impossible to use.

   This started happening after last update (version 22.0.1 - 64 bit) on Windows 8.1

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   3 votes

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   0 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   Mandakh and everybody else that have this issue, is this still a problem for you?
   The screenshots are not there in the report you made/voted for.

6. Can't click on properties dropdowns

   I just updated AI to the newest release and suddenly I'm unable to access extended properties not displayed on the main panel nor will it let me select and change colors via the properties panel. I also don't like that you've all decided what tools I work with constantly, I need to be able to customize what I need to keep open for my workflow optimization. Because if I could, I could work around this bug.

   3 votes

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   Need More Info  ·  3 comments  ·  Properties Panel  ·  Delete…  ·  Admin →
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7. Snap to Point causes jumping with long Guides

   I'm using very long guides to create a custom angled grid, and use Snap to Point to snap paths to intersections of those guides. However, sometimes the Snap to Point causes "jumping", i.e. it tries to snap to the intersection, but when it does, it scrolls the document a tad upwards, and hence goes immediately out of snap. Sometimes it even causes jumps of hundreds of millimeters. It doesn't always happens, but only with some guides intersecting in some points. I cannot really say what actually makes it happen.

   I created a test file to where I isolated only three objects, the path with three vertices and two long guides intersecting. when trying to move the middle vertex to the guide intersection, it always jumps. It also happens if I paste them to a new document. It also happens even if I move the guides anywhere on the document.

   It only happens with guides, not when I release them back to paths. But, if I release and re-make guides, the problem still persists.

   However, strangely enough, if I take the diagonal guide and cut & paste (Paste in Place) it back to the same document, the problem goes away. This happens if I make the cut & repaste with either guides or guides released to paths and remade to guides.

   The guides were originally created en masse with just two lines and duplicated with Blend (thousands of lines), and then duplicated in different angles. I'm not sure if that affects this problem.

   (I'd just use paths to help alignment, but with thousands of lines the guides seem to burden the rendering much less.)

   I'm using very long guides to create a custom angled grid, and use Snap to Point to snap paths to intersections of those guides. However, sometimes the Snap to Point causes "jumping", i.e. it tries to snap to the intersection, but when it does, it scrolls the document a tad upwards, and hence goes immediately out of snap. Sometimes it even causes jumps of hundreds of millimeters. It doesn't always happens, but only with some guides intersecting in some points. I cannot really say what actually makes it happen.

   I created a test file to where I isolated only three… more

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   2 comments  ·  Tools  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminEgor Chistyakov (Admin, Adobe Illustrator) responded

   I wonder if you can still replicate the issue.

   You never shared the test file you said you had, so it’s somewhat hard to replicate this. Also a video would be helpful as well.

   Can you please try again?

8. Eye Dropper tool color is off

   When you use the eye dropper tool on either images or vectors the shade is off and not exactly the same like it was https://www.screencast.com/t/bI7aJSdwB

   3 votes

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   Need More Info  ·  4 comments  ·  Colors, Swatches, Patterns  ·  Delete…  ·  Admin →
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9. Typos PingFang ne s'affiche pas

   Je dois éditer un document PDF ou la typographie PingFang MO est utilisée. Une fois ouvert dans Illustrator, le texte dans cette typo n'est pas visible (mais sélectionnable) et le document ne peut plus être enregistré.
   — J'utile MacOS 26.5.1
   — Illustrator 30.5.1
   — Afficher les options est-asiatiques activé

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   Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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10. Adobe Illustrator 2026 Crashes with Uncompressed TIFF (Compression: None)

    Dear Adobe Illustrator Engineering Team,

    I am reporting what appears to be a compatibility regression or TIFF parsing issue that causes Adobe Illustrator to crash consistently when opening documents containing specific TIFF images saved with Compression = None (Uncompressed TIFF).

    Adobe Illustrator 2026 on Windows
    Standard TIFF, no compression
    Interleaved (RGBRGB) pixel order
    IBM PC (Little Endian) byte order

    Illustrator crashes immediately when opening or placing TIFF files saved without compression.

    The same files become fully functional after being re-saved using LZW compression, without any changes to image content, dimensions, color mode, bit depth, or metadata.

    This behavior strongly suggests that the issue is related to Illustrator's handling of the uncompressed TIFF encoding path, rather than the image data itself.

    Reproduction Steps
    1. Create or export a TIFF image.
    2. Save using:
    Compression: None
    Standard TIFF format
    Place the TIFF into an Illustrator document, or open an existing Illustrator file containing the TIFF.
    Illustrator immediately crashes or closes without warning.

    Control Test
    1. Open the same TIFF file in Photoshop.
    2. Re-save the file using:
    Compression: LZW
    Reopen the Illustrator document.

    Result: Illustrator opens normally and the image is rendered correctly.

    Expected Behavior
    Adobe Illustrator should maintain compatibility with TIFF files saved using Compression: None, as this is part of the TIFF specification and has historically been a standard format used in:

    Print production
    Publishing workflows
    Archival imaging
    Legacy design projects
    Prepress environments
    Actual Behavior
    Immediate application crash.
    No meaningful error message is displayed.
    The issue is fully reproducible.
    Switching only the TIFF compression method from None to LZW resolves the problem.
    Business Impact

    This issue has a significant impact on long-term project compatibility.

    My organization maintains a large archive of historical design projects that contain numerous TIFF assets saved without compression. These files were created over many years and remain part of active production workflows.

    Because Illustrator cannot reliably open these files, we are forced to:

    Locate the original TIFF assets.
    Batch-convert legacy images.
    Rebuild or repair historical project files.

    This creates unnecessary production delays and introduces risk to archived projects that should remain fully compatible with current Adobe software.

    Technical Observation

    Based on testing, the crash appears specifically linked to TIFF files using:

    Compression = None (Uncompressed)

    while TIFF files using:

    LZW
    ZIP

    appear to function normally.

    This may indicate an issue in Illustrator's TIFF decoding routine, memory allocation process, or compatibility handling for uncompressed raster data.

    Request

    Could the Illustrator engineering team please:

    Investigate support for uncompressed TIFF files.
    Verify whether this behavior is a known issue or regression.
    Restore compatibility with TIFF images saved using Compression: None.
    Provide guidance regarding any temporary workaround beyond manual conversion of legacy assets.

    I would be happy to provide sample TIFF files and crash logs if needed to assist with debugging and reproduction.

    Thank you for your time and for continuing to improve Illustrator's reliability and backward compatibility.

    Best Regards,

    Mohamed Zakaria
    Graphic Designer & Brand Consultant

    Dear Adobe Illustrator Engineering Team,

    I am reporting what appears to be a compatibility regression or TIFF parsing issue that causes Adobe Illustrator to crash consistently when opening documents containing specific TIFF images saved with Compression = None (Uncompressed TIFF).

    Adobe Illustrator 2026 on Windows
    Standard TIFF, no compression
    Interleaved (RGBRGB) pixel order
    IBM PC (Little Endian) byte order

    Illustrator crashes immediately when opening or placing TIFF files saved without compression.

    The same files become fully functional after being re-saved using LZW compression, without any changes to image content, dimensions, color mode, bit depth, or metadata.

    This behavior strongly suggests… more

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    Need More Info  ·  1 comment  ·  Images, Links  ·  Delete…  ·  Admin →
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11. Non Anti aliased export to psd in 30.5.1 version for mac

    Non Anti aliased export to psd in 30.5.1 version for mac

    Apple M2 Pro
    32GB/1TB
    mac OS 26.5.1

    Exporting to PSD results in jagged texts, vectors and images

    I just rolled back to 30.4 and it is working but it ruined my preferences

    Please fix the problem

    2 votes

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    Need More Info  ·  2 comments  ·  File Save, Import and Export  ·  Delete…  ·  Admin →
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12. Saving as SVG changed in 30.5.1 and no longer respects artboard

    Beginning with version 30.5.1 (apparently), the full size of the artboard is no longer used when saving to SVG, but instead the bounds are reduced to fit the artwork. This is breaking my workflow with tools used downstream where I need the fixed sized artboard that I'm using. I reverted to version 30.4, and the problem went away.

    2 votes

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    Need More Info  ·  5 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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13. 非表示レイヤーに配置してあるリンク画像を埋め込みすると画像が増殖します。

    Windows11
    Illustrator30.5.1

    非表示レイヤーに配置してあるリンク画像を、画像が配置されていないレイヤーを選択した状態で埋め込みすると画像が増殖します。
    元の画像とは別に新しく画像が配置されます。

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    2 votes

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    Need More Info  ·  4 comments  ·  Images, Links  ·  Delete…  ·  Admin →
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14. テキストをアウトライン化すると

    エリア内文字で作成したテキストをアウトライン化すると、ボックスの形状がベタや罫線が一部で残ってしまう現象を改善してほしい。

    2 votes

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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15. Type Area only flows right to left

    I’ve tried all the offered fixes, they’re either not working or not there. It must be a bug!!

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    2 votes

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    Need More Info  ·  2 comments  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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16. Disappearing settings/options

    Single options disappear and I can’t change view or workspace back, it won't be fixed by restarting Illustrator.

    2 votes

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    Need More Info  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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17. Importing a PDF file saved from CAD shows a fault message

    When opening a flowchart in Illustrator, a PDF file saved from a CAD, I get a fault message saying 'There are fonts in the document that are not installed on the computer'.

    This is a new fault that came up last week, been using PDF files for a year and it have never been a problem until now.

    Is there something i can do about it?
    Due to confidentiality, I unfortunately cannot upload images on my work.

    2 votes

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    Need More Info  ·  1 comment  ·  Type, Fonts, Text  ·  Delete…  ·  Admin →
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18. When i use the rotate tool, these stripes show up. they dont go away after rendering

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    2 votes

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    Need More Info  ·  1 comment  ·  Rendering Issues (GPU, CPU)  ·  Delete…  ·  Admin →
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19. Swatch Panel is not adjustable

    Since the new update, the Swatch panel cannot be adjusted and so I cannot have all of my panels open at the same time now. If I expand the color panel, I have to sacrifice another panel to be shrunk. I used to be able to take away the empty space under the swatch area which gave more room for the other panels to be open.

    Win 11 and current vs of AI.

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    2 votes

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    Need More Info  ·  1 comment  ·  User Interface  ·  Delete…  ·  Admin →
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20. DXF import size issue 2026 that works in 2024

    Opening DXF in latest version 2026 at original size or 1:1 does not work, results are close but not exact. Works fine in version 2024. However, if saved as a PDF from 2024 with accurate sizes, when opened in version 2026 the size is not accurate, a few thousands off. Have many files that were created using 2024 and if I need to make adjustments for any reason opening in 2026 will result in size issues.
    Windows 10 64 gb ram.

    2 votes

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    Need More Info  ·  4 comments  ·  Documents and Artboards  ·  Delete…  ·  Admin →
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