Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
491 results found
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選択したオブジェクトのバウンディングボックスがずれる
いつもお世話になっております。
非常に便利なソフトを開発し運営し続けてくださっていることに心から感謝いたします。本日Illustrator使用時に以下のようなバグが確認されましたのでご報告させていただきます。
シェイプを選択時に最大まで拡大をした時にバウンディングボックスがオブジェクトとずれている。
ver 27.0.1の時にはこの現象は起こっておらず、ver 27.1.1にアップグレードした後に確認された。【添付画像参照：Illustratorbugimg.jpg】
【PC環境】
Windows 10 Pro（バージョン：21H2）64bit数々の要望にご対応いただいております皆様に感謝しております。
何卒、宜しくお願いいたします。
4 votes -
Illustrator crashes everytime I try to edit a graph
First the graph tool was working perfectly, I made an area graph. But now after making some changes in colors and fonts in the graph, Illustrator is consistently crashing everytime I hit "Type" to edit it. How can I solve this?
4 votesHi All,
Thanks for reporting a crash you faced in Illustrator.
Based on your report, Illustrator is crashing when you are trying to edit a graph.
Can you please help us with a sample AI file and steps you follow to get this crash? It would help if you could share a sample video of the crash as well. This will help us to reproduce it in-house and fix it.
With Best Regards,
Aishwarya G Gadodia
Illustrator Team
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Artifact lines appear in Illustrator on images with softmasks when Mac OS GPU setting ON (will render on Rip output if downsampled)
To Reproduce:
On Mac OS 12 open the .AI file from the attachment (NativeIllustratorFilesFRESH.zip) in Adobe Illustrator
Ignore the font warnings, but link the images (ignore links for any images not included in zip file)
See the screenshot (artifact.jpg), notice the artifact lines around many of the images
Now save this AI file as a PDF using the Adobe PDF Preset "Illustrator Default"
Open this PDF in Acrobat and ensure "Smooth Images" in Preferences is enabled
Notice the artifact
Now using Acrobats option "Save AS Opimtized" (and this is the most important part) downsample the images to 300 dpi in…4 votes -
Recent work thumbnails are missing on the welcome page
When I launch my latest version of the Desktop illustrator app there are no more visible the thumbnails of the recent work. Please bring it back.
Currently using Illustrator 25.4.1. (64bit) on latest update of Windows 10
4 votesWe need the following logs to investigate this issue
Mac: ~/Library/Logs/Adobe/Adobe Illustrator/25.4/Adobe Illustrator
Win: C:\Users\[username]\AppData\Roaming\Adobe\Logs\Adobe Illustrator\25.4\Adobe IllustratorPlease share files starting with UXPLogs from above folder to sharewithai@adobe.com
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Action batch saving with data sets does not put out multiple files
I updated to version 25.4 and had a file with multiple data sets. I have an action that saves as a PDF and I wanted to "batch" this action as I have done multiple times in the past to create multiple PDFs.
However, now only one file gets saved and it gets overwritten constantly when the action repeats. The saved file name is whatever the file was saved as when recording the action, so it is not even the data set name.I have now reverted to the oldest version I could find which was 24.3 and it is working…
4 votesHi,
Apologies for the inconvenience due to this issue.Please help the Illustrator team in isolating this issue by sharing some details:
1.) Is this Issue still happening on your machine in the latest version 25.4.1 ?
2.) If yes, please provide Test and script file.
3) Video & steps with which you are facing issue.Share the above details at ShareWithAI@adobe.com in a Zip file and mention the title of this issue as the subject of mail.
Thanks and Regards,
Rohit Jain
(Illustrator Team) -
Saving issues
I have an issue with illustrator, files are not saving properly. The file 15 year warranty vector I created is saving as "~ai-87c8b406-558b-424b-915b-974d5eb7acda_"
Or it doesnt save at all.
I am running the latest illustrator
4 votes -
Unable to save in same folder or same name
Unable to just save in the same folder y pressing ctrl + s. I have to save in a different folder or save with a different name. Unbearable.
4 votes -
Cap Height setting not using Font Cap Height
Hello, the option for setting a size of a font by the font's specified cap height appears to be using a metric other than the cap height in at least one instance.
4 votesHi All,
Thanks for reporting this issue . We are unable to reproduce the issue at our end and would require help from your side to debug this issue and do an in-depth investigation around the same.
Please share the following details :
- Machine\OS details
- Files with which the issue is reproducible
- A small recording of the issue
Warm regards,
Aishwarya G Gadodia
Illustrator Team
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Distribute objects doesn't work properly now
Illustrator updated the other day (as did Photoshop and InDesign). When I select a group of objects to distribute evenly it changes the overall area to something much more narrow. I am now having to place each object by hand. Please fix.
4 votes -
Ofset path bug in 24.1 version - horrible metric precision...
Problem with dimensions after using offset path. Just look - if you have square 100 x 100 mm, and want to make -4 mm offset path - new square is not 92 x 92mm, but... 92.0001 x 92.0001. This is nightmare. See attached. Adobe, I hope this bug will be fixed?
4 votes -
Can’t save over network or on a desktop
We are still having save file issues. Illustrator will not save the file over a network or even at time to the desktop. Also please do say "this is not a generic issue" looking at all the posts below with the same problem it surely is.
And please can we get moving on this. There seems a real lack of effort to fix these things. Whenever I read these posts you guys are always saying you have fixed the problem but the posts show that you have not, or you made the error occur again in another update. Very disappointed…
4 votes -
Saving Bugs
I can't save the file cause the saving windows just keeps crashing
I can't close without saving either.4 votes -
Stroke displaying incorrectly and Offset Path broken
In the first screenshot i show where i have duplicated an outlined letter R and rotated and it is rendering the stroke differently on both.
I have also had issues with using offset instead where the stroke is broken on some letters even though the path is closed, see other screenshot (Q).4 votes -
Adobe Illustrator asks you to Save when no changes were made?
Why does Illustrator, for the past many years, ask you to Save when no changes were made? Makes me think I accidentally did something or forgot that I did something. If nothing was changed, Don't ask to Save....please.
4 votes -
SVG Export Distortion
I am having 0 success with Adobe Illustrator exports that incorporate filters. Some are stock images from Adobe stock that have polygonal patters. Others are 3D text rendered objects. Others are layers built with a variety of transparency filters and opacity settings. The SVG exports are not usable and we are resorting to .png files until we solve this. I saw a similar post that was unresolved: https://illustrator.uservoice.com/forums/601447-illustrator-bugs/suggestions/33118615-sizes-and-coordinates-get-distorted-in-svg-export
I am using export settings with Styling: Presentation; Images: Preserve; Object ID: Minimal; 2 Decimals; Minify and Responsive checked. Other modifications to these settings has not worked.
Additionally, many of the Adobe…4 votesIncreasing the Decimals precision from 2 to higher value should fix this issue. Please try this and update the results.
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Rotation tool
Rotation tool is not developed. It should have been a default value. I can't find the zero angle.
4 votes -
Scrolling is not smooth anymore
The scrolling in illustrator is not smooth or fast anymore. I have to swipe way too many times to move a bit around the artboard. Very frustrating. What gives?
I have just updated my OS and Illustrator. (Mohave, Illustrator 2019).
4 votes -
Isolate Selected Groups Does Not Work in CC 2019
Spent 4 days following a tutorial thinking I was losing my mind.
Then, it dawned on me I downloaded CC 2019 four days ago.
Downloaded CC2017 and the operation works as advertised.
Used especially for cartooning…
Goes like this:
1. Select all inked artwork>Object>Expand Appearances>Merge.
Create and color a rectangle covering artwork.
Select All>Merge
Then>>>>>Right Click<<<< and click "Select Isolate Selected Groups”
This will put editable color with all closed line work.The enclosed pic is where things go wrong in 2019
Once Isolate Selected groups is clicked you should be able to delete the outside green in isolation mode…4 votesPlease post a test file
-Rama
Illustrator Team -
Paste Remembers Layers doesn't work if original layer is hidden
Steps:
Create object on layer.
Copy object.
Hide layer.
Create new layer.
Paste object with new layer selected.It will warn you that the layer you're attempting to paste onto is hidden. But... no it's not. I have the "Paste remembers layers" checkbox turned off.
This is either a bug, or someone should stick close to someone who actually understands user expectations.
4 votes -
Cannot Resize - Bounding box reset doesn't help
I have tried resetting the bounding box of everything on my artboard and it doesn't work I cannot resize text or images!
4 votesIf you still have this problem today — please comment
- Don't see your idea?