Illustrator (Desktop) Bugs
When reporting a bug, please provide a detailed description with the following:
- Details of your operating system
- The version of Adobe Illustrator (desktop)
- The steps you were taking when you experienced the issues
- Your expected result and the actual result
- Upload your Illustrator file or a video (screen recording or gif, this helps us most to reproduce the issue and resolve it)
172 results found
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Currently selected artboard not automatically highlighted as per normal
Running Mac 10.13.6 and AI 22.1
In all previous versions of Illustrator the artboard you are currently on remains highlighted so you know which on you are on.
In this version, the artboard is only highlighted while working in it. If I click into a menu item (say 'Object') then the highlighted artboard disappears and I no longer know which one I am on. Clicking on the blank artboard, which usually highlights that clicked on artboard, doesn't work. The only work around is to click onto another artboard and then back to the first. I've had this issue maybe 6…
2 votesPlease confirm if this bug does not longer happens in the latest versions of Illustrator.
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3d extrude and bevel problem
Illustrator crashes when attempting 3d extrude and bevel or it does not do extrude and bevel at all.
2 votesPlease follow the steps listed in the below link and share the crash dump and system information
https://helpx.adobe.com/illustrator/kb/crash-next-steps.html
-Rama
Illustrator Team -
adobe illustrator link images broken between mac and windows client
adobe illustrator link images broken between mac and windows client (if link images not on the same path as illustrator file)
2 votesPlease tell more about this: what files are linked, where are they located, what is the file structure of the project in general, full specs of both OSs involved.
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Artifacts that shouldn't be there
I've noticed that sometimes there will remain some random artefacts of after deleting anchors that are ordered in lines or curves around each other.
It will remain there, can't be selected, and even if the rest of the original form is removed, it still remain.
It is not shown after rendering the image though.
It occurs sometimes, and could be disturbing.Latest in CC 2018-01
2 votesIf this problem is still an issue, it’d be necessary to provide a test file, full OS and hardware specs, including GPU and the driver, so that the team can try to reproduce it.
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cant copy text from illustrator and paste to indesign
When I attempt to copy selected text characters (not the object) and paste in Indesign, I get outlined characters. I have to go through TextEdit, or any other place I can paste text, then copy it again to get text that will paste in Indesign as characters.
2 votesThe latest version of Illustrator and InDesign have better handling of the buffer contents now. A selection of text at character level from Illustrator now gets copied and pasted fine in Indesign.
Please check if it works for you now and comment back.
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Layer Panel is blank & not representing any layer panel icons or titles
Layer Panel went blank randomly in a multi-layered project. Cannot view titles or any icons. Sometimes running the mouse over layer panel reveals the information that the mouse points at, however, only to disappear (title info, icons etc) if you click on layer.
Latest version of Illustrator CC 2018. Have rebooted system twice, one shutdown for several hours, one restart. Also researching online to find similar issues. Seems to be relatively new issue.
2 votesSorry to hear that you are facing this issue. Can you please check layer options dialog?
From panel flyout open Layer Options and see if the thumnails for “Layers” “Groups” and “Objects” are selected and “Top Layer Only” is Not selected.Also “Show Layers Only” check box should be deselected.
let me know if this solves your problem or not?
Thanks
Anish Kumar
Illustrator Team -
Font name not suggested when typing in
When I want to change a typeface to another and I start typing in the name, instead of loading a list of installed fonts related to the characters being typed, nothing happens. No suggestions loaded at all.
2 votesHi Love,
sorry to hear that you are facing this issue. Can you please click on the little rectangle in the font name (below search button) and see the option selected?
If it is “Search First Work Only”, change it to “Search Entire Font Name” and it will solve the issue.
Thanks
Anish Kumar
Illustrator Team -
Show Tints/Shades menu issue
Show Tints/Shades menu in color guide does not allow to select a color on a first click, most of times you have to click several times to select the color, and on my Cintiq 13 Companion it is almost impossible to do it with the stilus.
2 votes -
Borders_Dashed Treatment Changes Spot Color to Process
I draw a box, stroke it with a spot color, apply a "borders_dashed" treatment. The Spot color becomes process. Please fix.
2 votes -
特定のデータで印刷ができない
あるデータで印刷をするとメーターが100％で止まってしまい、印刷ができません。
しばらく待ってもプリンターが反応せず困っております。（プリンターダイヤログにも表示されません。）これ以外のデータは正常に印刷可能です。
キャンセルを押すとフリーズしている様子もなく、普通に印刷キャンセルされます。
新規ドキュメントを作成し、コピー貼り付けしてみましたが、それも同じ症状です。データ自体は他に比べ極端に重いデータでもなさそうです。（41956KB）
また、他のPC環境でも試しましたがどのPCを使っても同じ症状で、
そのデータの中の一部パスデータをラスタライズしたり、データ自体をPDF化すると印刷が可能でした。
出来ればPDF化などせずに印刷をしたいです。
何か解決方法がございましたらご教示をお願いいたします。＜環境＞
PC：Windows 10 Pro
バージョン：22H2
プロセッサ：Intel(R) Core(TM) i7-8700T CPU @ 2.40GHz 2.40 GHzillustrator CC v28.5
1 voteThe team would need to see into the document and know about your printer. Please send both the file and the specs via sharewithai@adobe.com
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MacOS 13.6.6, Illustrator 28.4.1 Substrahieren (Pathfinder) funktioniert teilweise nicht
MacOS 13.6.6, Illustrator 28.4.1 Substrahieren (Pathfinder) funktioniert teilweise nicht
1 voteGerald, please share an example. Without a test file an investigation can’t start.
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Scrollbar breaks using stylus (windows/wacom)
While I'm using a stylus, if I use the scrollbar, illustrator acts as if I haven't released from the scroll bar and continues to wildly scroll, and all other features including closing the program are inaccessible. This continues even if I tab out of the program and doesn't stop until I force quit illustrator.
1 voteHi ,
Thanks for reporting the issue, but we are unable to reproduce the issue at our end and would need more information such as the AI build with which the issue started, Wacom device configuration, and OS details of the machine where the issue is observed.
Regards,
Aishwarya G Gadodia
Illustrator Team
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1 vote
It is pretty unclear what is happening.
Can you please provide more info?
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PDF export misses
After performing "Save a copy" and choosing the PDF, the PDF created does not contain all the art of the artboard. It seems random with no consistency as to what is affected.
- Sometimes ungrouping helps, 50%. Most often I have to delete the art and replace it.
- Could even be the same art that appears on another page, so its not errors in the art.
- Could be copy or vector work.
- Does not matter if its save as smallest size or other size1 voteThe team would need the test file you can reliably reproduce the problem, the steps to reproduce it, the exact OS specs and the version of Illustrator used. A video can also help to study the issue.
If you can share the file publicly — please attach it in the comments. If if you are not allowed to do so or you do not want to make it public — you can send it over to sharewithai@adobe.com
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コンピューターに保存時、ファイル名を作成する際、シフト+テンキーを使うと保存画面がリセット
コンピューターに保存時、ファイル名を作成する際、シフト+テンキーを使い、テキストの一部を選択しようとすると保存画面がリセットされてしまう。Creative Cloudに保存時には発生しない現象。
1 vote -
Adobe Fontが時々使えない
契約は問題ないはずなのですが、Adobe Fontが時々使えなくなり、既存フォントで置き換えられてしまい、しばらく利用できなくなります。
1 vote -
パスのオフセットが出来なくなってしまった
文字をアウトライン化して、パスのオフセットを実行すると全部同じ色になってしまう。色の変更をしても内側外側全て同じ色になってしまう
1 vote -
Stroke width is scaled along with the element it is applied to
The stroke width is scaled along with the element it is applied to (transform="scale(sx sy)") if the scale values (sx, sy) are different. Stroke width is not scaled if the scale values are the same. Ideally stroke should not be scaled.
Workaround for the browser is to use vector-effect='non-scaling-stroke' attr, but it is still not being supported by AI.1 voteThis need some clarification.
I don’t think I can understand the problem.
Illustrator is capable of scaling strokes with object, it the corresponding option is checked. When it’s enabled, it does not differ between uniform and non-uniform transformations. So, is it a feature request and not a bug report, or am I missing the point of it?
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Dot Grids with Subdivisions are displayed glitchy in Illustrator 2023
Dot Grids with Subdivisions are displayed glitchy in Illustrator 2023
Also, dot grids are displayed a little bit shifted towards objects that are snapped and aligned to this grid
1 voteCan’t reproduce. Please provide more info, about your OS, GPU, and screenshots of the 'shifting towards objects' you refer to.
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1 vote
- Don't see your idea?